Training, designing training programs, compiling courseware, running and implementing should closely focus on the core of "students". If you want to be close to reality, you must clearly grasp the situation of the students. When a series of training questions are put before us, the trainers are like doctors. To treat a disease, we need to know what disease the patient has, what symptoms he has, how long he has been ill, what is the worst case, and even whether it is worth re-treatment. The right medicine can cure the disease.
Next, we will analyze the training target through four dimensions, and design, organize and implement our training plan.
I. Age
Enterprise training is different from traditional education, which is something that teachers can't teach students. The teacher tells the students what is right and what is wrong. According to this rule, it is obviously not feasible in training. The audience in the enterprise is by no means ignorant. The audience of enterprise training is adults. It is characterized by paying attention to content and form in learning. Thirdly, it is the age level of the post. Next, we analyze the learning characteristics of adults.
The psychological state of adults is purposeful. Before the training begins, most students will have questions in their hearts. Why do you want to participate in training, what is the use of learning, what problems can be solved, what time is wasted, and so on. Without objective analysis beforehand, it may also lead to poor training effect, poor feedback effect, uncooperative students and even "noisy" phenomenon.
Training should be targeted. This is an important point that cannot be ignored. Analyze and master its characteristics in order to achieve the training goal.
The learning characteristics of adults are mainly divided into two aspects: content and form.
Content, you should know why you study; Focus on solving problems; Easy to contact with past experience; Accept new ideas and be conservative.
Formally, the environment is safe and the atmosphere is relaxed; Pay attention to face; Express one's opinions; Learn at your own pace.
With the growth of age, memory will decline, interest in learning will decline, feeling and perception will decline, and physical strength of thinking will weaken. All these will have an impact on students' learning activities. Then formed the adult's personal beliefs and three views. In the process of learning activities, they will produce thinking patterns based on experience. It is difficult to accept new concepts and things. All these will cause learning disabilities.
Second, the position
Front-line employees prefer "dynamic" to "static", while management prefers "static" to "dynamic".
The training target is not only front-line employees, but also the person in charge of management positions. With job-changing and job-hopping, people's horizons and patterns will change. The movement and stillness mentioned here refer to actions and thoughts.
Grassroots employees are more exposed to the concepts of integration, execution and teamwork. In training, or the improvement of necessary skills. Therefore, the training items involved in the training activities are mainly cohesion, cooperation, * * win and trust. In organizing activities, let new employees quickly integrate and break the barriers and strangeness; Old employees rekindled their passion and their goals were clear again.
Management plays a decision-making role within the enterprise. It has the ability to make plans, set goals, make decisions and be ultimately responsible for actions. Therefore, in training activities, more is the renewal of management concepts and the sublimation of leadership ideas. For example: expansion projects such as sand table deduction and business simulation. Managers can learn from activities and be promoted through experience.
People in management positions are older, experienced in the workplace and influential in the company. Therefore, if the training object is management, the implementer should do: first, don't "pretend"; second, don't "panic" and work normally according to the training process. Don't talk big (such as strategy in front of executives, etc.). )
First, education.
Education refers to the past study experience and what kind of education you have received. The level of education is not directly related to personality and morality.
Department. The difference is roughly in three aspects: education level; Logical thinking; See the problem.
The ancients said: there are poetry books in the belly. People with higher education have broader horizons and richer knowledge. Speak properly, pay attention to the art of language, and don't appear approachable. Highly educated people generally hold important positions in the company, and highly educated groups are also one of the powerful symbols in the company.
Correct logical thinking means having the ability to deal with problems. Accustomed to questioning, the basic problem-solving is to keep questioning and constantly question whether this conclusion is the best, so as to get the best problem result.
Solving problems is the foundation of work, and the essence of problems is the gap between ideal and reality. If you look at the problem from multiple angles, you can get close to the truth quickly and achieve your goal.
In training activities, people with relatively high academic qualifications have better management ability, receiving ability and learning ability.
Second, the length of service
The length of service mentioned here is more of front-line old employees with high length of service.
This is a special group, diligent for the company. They are loyal and haven't changed jobs for 3-5 years. They are eager for promotion, and they are promoted and recognized. They complain that the return is not proportional to the growth of the company. They are very important. An ordinary word and a move can affect the "life span" of new employees in this enterprise.
For the training of old employees, we can start with attitude and ability.
Under normal circumstances, old employees will be lazy after working for a long time, and it is not uncommon to work with a mentality of muddling along. At work, negative emotions and negative thoughts are like viruses, which spread quickly and have strong destructive power. Old employees have their own so-called survival rules and lack the enthusiasm of doing things as a whole. They wonder why as long as the supervisor doesn't ask for anything, he has to reach out, without extra pay and lack of sense of responsibility. In training activities, we should establish an optimistic attitude for them, cultivate their initiative and responsible spirit, give play to their creativity and encourage their performance.
The purpose of work is to solve problems. The direct problem of old employees' "career path" is lack of ability. Improve their knowledge level and work initiative, and help them realize their self-worth.