Medical staff have close contact with patients, and their clothing, speech, manners, posture and etiquette will have a direct impact on patients. This requires medical workers not only to have superb medical skills, but also to have humanized hospital services. The gentle and healthy posture, steady and moderate pace, standardized and professional operation, natural and friendly smile and considerate language of medical staff will greatly affect patients, stabilize their mentality and stimulate their desire to pursue a better life. This will have an irreplaceable impact on the recovery of patients' physical and mental health.
Personal learning summary of employee training 1
With the support and help of leaders and trainers at all levels, and with the act