Responsible for the consultation and reception of students and parents inside and outside the school, introduce the school culture, educational concept, curriculum characteristics and teachers, provide thoughtful consultation and answers according to the specific needs of students and parents, and help freshmen complete a series of admission procedures.
Through communication with students and parents, understand some of their opinions and needs, and feedback them to department leaders and principals in time; Assist the marketing director to complete the organization of school image publicity and other related work.
content
1, telephone consultation reception, visit reception and registration records.
2. Campus environmental sanitation supervision and daily safety hazard investigation.
3. Collection of campus daily expenses.
4. Test and scoring analysis of freshmen before entering school.
5, teachers call back to spot check supervision.
6. Production and reporting of information statements.
7. Cooperation and participation in daily market activities.
8. Collation and management of school-related information.
9. Assist the supervisor in daily management.
10, cooperate with school teachers to complete all school work.
Extended data
Conventional working standard
1. The front desk consultant should be familiar with the school's "course types, starting time, charging standards, preferential policies, etc." And can answer specific questions raised by parents at any time.
2. Be familiar with the specific rules and regulations formulated by our school and standardize the work flow. Before starting a day's work, check the use of various forms, materials and bills, and put the above forms in a fixed place in turn to prevent them from being lost or confused when consulting students too much.
3. Arrive at work 30 minutes in advance. First, check whether the door of the classroom in the teaching area is open, whether the classroom is clean and whether there are potential safety hazards; Computers, televisions and other electrical appliances should be turned on before going to work to ensure normal operation; Then fill in the schedule and classroom arrangement of the day on the bulletin board; Then clean up the front desk lobby area and start the reception and consultation work.
4. In daily work, we should adhere to the principle of "first come, first served" and handle it quickly. Familiar with the elements of invoices and documents, able to fill in invoices, forms and time cards carefully and correctly to avoid work mistakes.
5. Punctuality: Receive guests at the appointed time and be punctual strictly. If it is difficult to be punctual in an emergency, you should inform the other party in advance and explain the reasons.