Measures for the administration of refund of fees by off-campus training institutions
Chapter I General Provisions
Article 1 These Measures are formulated in order to safeguard the legitimate rights and interests of students and their parents, and to standardize the refund of fees by off-campus training institutions.
Article 2 These Measures are applicable to all off-campus training institutions, including but not limited to subject counseling, interest classes and training courses.
Article 3 Off-campus training institutions shall operate in compliance with laws and regulations to ensure that the refund procedures are legal, fair and transparent.
Chapter II Refund Standards
Article 4 Students have the right to apply for refund according to the contract or the law.
Article 5 The part of students studying in off-campus training institutions shall be converted according to the hours of study and service fees, and shall not be deducted at will.
Article 6 Off-campus training institutions shall specify the standards for refund of fees, which shall be stipulated in the contract.
Article 7 When students need to refund fees due to special circumstances, they should provide relevant supporting materials, such as proof of cause of action, proof of household registration, etc.
Chapter III Refund Procedures
Article 8 When a student or his legal representative applies for refund of fees, he shall submit a written application with valid identification documents.
Article 9 After receiving the application for refund of fees, the off-campus training institution shall complete the examination within 15 working days, and notify the trainees or their legal representatives of the examination results in writing.
Article 10 An off-campus training institution shall return a refund to the trainees or their legal representatives according to law, and the refund method shall be consistent with the original payment method.
Chapter IV Objection Handling
Eleventh students or their legal representatives have objections to the results of the refund of fees from off-campus training institutions, and may file a written complaint.
Twelfth students or their legal representatives shall provide relevant evidence, and shall be examined by the off-campus training institutions.
Thirteenth after examination, students or their legal representatives appeal is established, the off-campus training institutions shall promptly compensate or adjust the amount of refund.
Chapter V Punishment Measures
Fourteenth off-campus training institutions in violation of these measures, there is a mandatory unreasonable deduction, did not express the standard of refund, did not provide written notice, by the relevant competent departments in accordance with the law.
Chapter VI Supplementary Provisions
Fifteenth these Measures shall come into force as of the date of promulgation.
Article 16 The right to interpret these Measures belongs to the off-campus training institution.
This is a simple example of the management method of fee refund for off-campus training institutions, and the specific management method may be different due to different regions, institutional nature and laws and regulations. Off-campus training institutions should fully consider various situations when formulating their own management measures for refund of fees, so as to ensure that the rights and interests of students and parents are fully protected.