Summary of personal safety work in the first half of the year 1
How time flies! In a blink of an eye, the first half of 20__ has passed. Looking back on the work of our security team in the past six months, I find that I have gained a lot. I also gradually changed myself and improved myself at work. In order to better sum up experience, learn from training, improve ourselves, and do all the work better in the future, I hereby summarize the work of the safety team in the past six months as follows:
I. Main work performance
1, under the wise guidance of leaders at all levels, the security team abides by the rules and disciplines and successfully completes the tasks entrusted to us by the leaders.
2. In the first half of the year, the security team continued to steadily implement the daily management work, strengthened daily inspections and regular inspections, ensuring that there were no accidents such as theft, theft and fire fighting in the first half of the year and ensuring the normal working order of the office area.
3. In the aspect of yard management, the safety team assisted in handling _ vehicle collision accidents. Because we found and informed the owner in time, the economic loss of the accident was minimized and was praised by the owner many times.
4. The security team should make full preparations for seasonal and phased work in advance, issue specific management plans and plans such as New Year's Day, Spring Festival, Tomb-Sweeping Day, May Day and rainy season, strictly grasp the implementation of specific work, and make seasonal and phased work orderly.
In May and June, the security team also helped to deal with the sewer rupture above the ceiling of Building _, because we found it in time and handled it properly. (We have mastered the situation of water accumulation in the office area. In case of power failure in an emergency, we will notify the owner and property management in real time. After a little struggle, our team members and _ cleaners completed the sewage and sanitation of the office area. ) reduced unnecessary economic losses to the owner.
6. In terms of cleaning work, we cleaned the floor of the office area _ times in half a year. In order not to affect the normal work of the office area during the day, we only wash the floor on Sunday. While cleaning your own management points, you can also assist in cleaning other areas.
7. In the internal personnel management of the security team, establish superior communication channels with the team members, improve management ability, enhance communication with the team members, grasp the dynamics of the team members and take measures in real time.
Second, the work.
The first is to support the army. An excellent army is an important guarantee for doing a good job. In the introduction of players, we attach great importance to the overall quality of players. It is necessary to organize safety professional quality training for all new players, and strengthen the training of fire protection knowledge and skills in the sentry box, so that the players can master the basic skills as soon as possible and meet the requirements of the sentry box.
The second is to grasp the system. Standardized and orderly work needs a good standard system to ensure that "Fiona Fang cannot be achieved without rules". In terms of system support, we instill team thinking in each team member, and implement militarized management of the troops through the pre-job teaching and training system for the team members, especially putting forward strict requirements for the night shift and shift change system. Use the system to regulate behavior and ensure the completion of work tasks.
Third, the second half of the year.
1, take governance as the first priority, understand the dynamics of the office area and its surroundings, pay special attention to the implementation, inspection and supervision of daily governance, and ensure the order of the office area.
2. Establish superior communication channels with team members, improve governance capacity, enhance communication with team members, grasp the dynamics of team members, and take measures in real time to enhance the further stability of security forces.
3. Actively cooperate with administrative governance and implement performance governance system, so that rewards and punishments can be effectively implemented, thus improving the enthusiasm and competitiveness of employees.
4. Strengthen the training of employees, carry out training work in a planned way, focus on solving employees' image, etiquette, work and work attitude, as well as the initiative and flexibility in dealing with box problems, so as to improve the overall quality of some parts and make the security department make a breakthrough as a whole.
5. The cleaning work should be detailed, the division of labor should be clear, the cleaning training should be strengthened, and the sanitary situation of the office area should not be randomly checked on time.
The above is a summary of my work in the past six months. I will keep the good places, and I will actively correct the existing problems in the next step. I hope the leader will give me supervision, criticism and correction. I believe that I can complete all the tasks better in the next step.
Summary of personal safety work in the first half of the year II
I have been the security supervisor of _ _ Property Service Center since 20__. In the past year, under the correct leadership of the leaders at all levels of the company and the center, I worked together with the security brigade to successfully complete the security work of the enterprise. Below, I will report my work in the past year to the leaders and colleagues as follows:
First, strict management, continuous improvement, do a good job in enterprise safety.
The security industry is a special team, so I adopt strict semi-military standards in team management. In daily duty and security work, I require security team members to perform their tasks in strict accordance with semi-militarized standards.
In order to make the management of the team more standardized, in 20__ years, I carried out a comprehensive rectification of the rules and regulations of the public security brigade, formulated a set of brand-new working rules, further refined and improved the rules and regulations, so that the public security team members can follow the rules in their duty work, promote their work and improve their work efficiency.
In order to improve the overall level of the team, in a year, the team members have been organized to participate in the security vocational training organized by Hulunbeier Public Security Bureau for 25 times, and at the same time, the security team members are regularly organized to carry out military physical training after work, and the military quality of the team members is vigorously cultivated through various training methods to promote the improvement of the overall quality of the team members.
In terms of team building, I focused on the improvement of the team's scientific and technological content. 20__, with the help of company leaders and brother units, the public security brigade successively added advanced public security facilities such as electronic car stops, burglar alarms and monitoring equipment in several key parts, which greatly improved the technical defense level of the team, and ensured the safety and stability of the enterprise through the effective combination of civil air defense and technical defense.
Through strict management, the safety level of the team has been further improved. In 20__ _ _, the public security brigade arrested more than 20 cases of stealing mineral materials, and arrested more than 30 offenders, which was 50% lower than that in 20 _ _ _. In one year, it handled 37 group petitions, dissuaded more than 600 petitioners with abnormal procedures, cooperated with the petition departments and public security organs to receive three visits from different places, and participated in the security work of large-scale events.
Second, strengthen study, improve yourself and do a good job in team management.
As a grass-roots manager, the cultivation of personal quality is very important. At work, I have been constantly learning and enriching myself. On the one hand, I actively participated in various training and learning activities organized by the company, and earnestly studied the eight central regulations, Shenhua 2 1 and Group Company 28, which effectively improved my management level.
On the other hand, he actively studied business knowledge, and successively taught himself reference books such as Regulations on Internal Public Security Management of Enterprises and Institutions and Public Security Management. Watched videos and materials about safety management. Learn from the management experience of advanced security teams to enrich their own business knowledge. Through the combination of study and practice, I have effectively improved my professional level and enhanced the management ability of the security team.
Third, the existing problems and deficiencies
Although some achievements have been made in the past 20 years, there are still many problems and shortcomings.
1, there are still some loopholes in the management of team members, and the quality training of individual team members is not strong enough, which leads to the slow improvement of the overall quality of the team.
2. The professional knowledge of security work is insufficient and needs further study and supplement.
3. Lack of innovative consciousness in work and rigid management methods need further improvement.
In the new year, I will strengthen my study, broaden my thinking, strive to improve my management level, lead all the team members to do a good job in enterprise security, and ensure the safe, stable and healthy development of the enterprise.
Summary of personal safety work in the first half of the year 3
Over the past six months, the security department of our hospital has closely focused on the central work of the hotel throughout the year, actively innovated and constantly improved with a solid work style and pragmatic attitude, and has comprehensively completed all the work this year and created new achievements in our hospital today.
_ _ year is the most critical half year for _ _ hotel to realize the "three-step" strategic goal. According to the general idea of "basing on the market, strengthening management, laying a solid foundation and standardizing management" put forward by the chairman, and combining with the reality of our department, we will strive to achieve the overall management goal of "promoting quality with service, creating brand with quality and seeking development with brand". Do a good job in public security and fire safety, strengthen the safety training for hotel employees, actively coordinate the work of all units, and make their due contributions to the long-term and stable development of the hotel.
Generally speaking, our work in the past six months has many good aspects and many shortcomings. In order to make full use of our strengths and weaknesses in our future work, we hereby summarize our work this year.
First, the assessment indicators have been fully completed.
Under the guidance of hotel leaders at all levels and with the joint efforts of all staff, our security department successfully completed the security tasks throughout the year. There were no major accidents for half a year, and the intact rate of fire control facilities and equipment reached _ _ _ _% throughout the year. Conduct more than _ _ class hours of fire safety training for hotel departments. It really played the role of escort.
Second, establish and improve the performance appraisal system, implement the incentive mechanism, and give full play to the enthusiasm and creativity of employees.
The implementation of performance appraisal is the need for our hotel to strictly manage enterprises and strengthen management, and it is a strong foundation for implementing the target responsibility system.
Combining with its own characteristics, our department directly links employees' salaries and bonuses with their personal work performance, and through continuous improvement of the incentive mechanism, we can maximize the enthusiasm and creativity of employees. There are many touching examples.
For example, during the closure of the hotel nightclub, in order to ensure the financial security and smooth handover of the hotel, three employees of our department _ _ _ _ _ _ _ offered to live in the nightclub. Although the facilities were poor and spare parts were scarce, the three employees gave up their rest time without complaint and took turns to be on duty at the nightclub while taking part in normal work, which made great contributions to the smooth opening of the nightclub.
This summer, Jinhua City suffered from continuous high temperature weather, which once reached _ _ _ _ _ degrees, setting a record high temperature. The staff of our department are all on the front line, and the hot weather has brought some difficulties to our work, but our staff have no complaints and still stick to the front line.
In the middle of _ _ month, a series of typhoons such as "Yunna" were encountered. All the employees in our department volunteered to stay in the hotel on duty, and some of them worked for _ _ hours continuously until the typhoon passed before going home to rest, which reflected the lofty concept of taking the hotel as home.
While employees take the hotel as their home, the department also insists on being close to and caring for employees, anxious about their worries and thinking about their thoughts.
Three, strengthen management, continuous learning and training, and strive for quality service.
Nowadays, the competition for talents in the tourism service industry is particularly fierce. Only when the hotel is full of excellent personnel can the management of the hotel flourish. While retaining outstanding talents, the department has strengthened the training for all employees. Has conducted two relatively concentrated theoretical and practical training. On average, one class hour is spent on amateur training every month. After each morning shift, no one left, but took the initiative to stay and train.
Through the training and retraining of employees, the knowledge of hotel awareness, etiquette, public security and fire fighting has been strengthened. The post operation was further standardized, and the standards were unified in view of the irregular operation of individual personnel in commanding vehicles, opening doors and saluting. The concept of serving guests has been significantly strengthened, such as actively helping check-out guests find 1 10,000 yuan in their rooms. The guests praised my security guard for his noble style and won honor for our hotel and department.
Due to the particularity of the hotel industry, the' needs' of guests often conflict with our work requirements. Some guests don't understand, often abuse the security guards, and even make some excessive behaviors. Our security guards adhere to the tenet of "the guest is the object of service", do a good job patiently and meticulously, never respond to the insults of the guests, but try their best to make the guests get happy consumption.
While serving customers well, we also serve internally. Since this year 10, the bureau has carried out many cultural and recreational activities such as the special performance of the art festival, the fire safety sports meeting and the staff basketball game held in the square. In order to make these activities go smoothly, the staff of our department are loyal to their duties, give up their rest time for more than _ _ hours, ensure the safety of various activities, and successfully complete the tasks assigned by the bureau. In addition, the department repeatedly stopped the large-scale internal work of the power system and was well received by the bureau leaders.
Our department also took the initiative to conduct fire safety training for all departments and outsourcing units, listened to the training opinions of all departments, improved the deficiencies and improved the training quality.
Fourth, do a good job in public security and fire control in hotels, and strengthen the maintenance of fire control facilities and equipment.
Safety work is the foundation of enterprise survival. Under the guidance of the Bureau's Safety Supervision Office and Bada Group's Safety Supervision Office, our department adheres to the policy of "safety first, prevention first" and earnestly and solidly does all kinds of safety prevention work.
Our department often conducts inspections and inspections on key parts and departments of the hotel. Seriously eliminate the hidden dangers in dangerous points and key areas that are easy to cause accidents. Adhere to the safety inspection of restaurants and kitchens. , ruled out wire short circuit = times, found unsafe factors _ times or so, timely handle the hidden dangers found, and truthfully report those that cannot be handled. Chess room, nightclub, sauna and foot bath are three outsourcing units. Because of their special environment, we have many contradictions with our guests in the past six months, and we can all solve them reasonably and satisfactorily.
During the inspection, the gambling water leakage of air-conditioning water pipes was handled, which saved the loss for the hotel. This year, many salesmen, thieves and criminals regard our hotel as a place for illegal activities, ring the doorbell and make phone calls at will, harassing guests, and bringing trouble to our safety work. My security personnel, using monitoring equipment and patrol personnel to closely cooperate, monitor parking and driving to ensure the safety of the floor.
Over the past six months, we have strengthened the regular inspection, maintenance and maintenance of hotel fire-fighting facilities and equipment. Keep close contact with manufacturers of blue sky fire protection system, and cooperate with factory personnel to do professional operation training for fire control center personnel, so that fire control center personnel can correctly use blue sky fire protection equipment, care for and maintain blue sky equipment, and reduce all kinds of failures and problems caused by misoperation; The fire extinguisher has been updated and maintained, the fire-fighting equipment lacking spare parts has been supplemented in time, the fire-fighting facilities and equipment in key parts have been maintained, and the faults have been repaired, thus ensuring the normal use and being foolproof.
Our department also greeted the major inspections of power system and local fire protection for many times, and actively participated in the fire protection meeting of Jiangnan Film Group, which played a role in supervising and learning from each other.
5. Actively participated in various activities organized by the Bureau, and won many honors for the hotel.
In 2008, the trade union of the bureau took the purpose of enhancing the vitality and cohesion of enterprises, vigorously advocated and developed various cultural and sports activities, and actively carried out various cultural and sports activities. In response to the call of the hotel trade union, our department sent representatives to participate in the first power system movement, fire games and other cultural and sports activities. In the competition, Xu Feng and Zheng Haifeng, employees of our department, won the first and fourth place in _ _ _ meters respectively, and the blue ball competition attended by representatives of our department won the fifth excellent result. Won the honor for the hotel.
Six, actively cooperate with the hotel to improve the iso quality management system and iso environmental management system certification.
At the beginning of this year, after the final evaluation of the external audit team, our hotel has officially passed the dual-system certification. In the past six months, our department has implemented a three-level quality inspection system in strict accordance with the requirements of service monitoring procedures, which has provided real and effective reference information for internal management, improved employees' awareness of environmental protection and energy conservation, reduced the waste of hydropower resources, reduced the pollution of hazardous chemicals, put an end to all kinds of unsafe accidents, and reduced material consumption, resulting in a good situation.
Although our department has made gratifying achievements in all aspects in the past six months and its management level has also been greatly improved, we must also face up to the difficulties and challenges in our work. First, employees can't be completely self-disciplined according to the standards, and their quality is uneven, which needs further improvement. Second, the level of our managers needs to be improved. Third, our equipment still has defects, which can't play a good monitoring role and need to be improved. These problems and shortcomings need to be seriously considered, summarized and improved in the future.
Looking back on my work in the past _ _ years, I really feel the more severe work situation. However, our security department firmly believes that under the leadership of hotel leaders at all levels, we will closely focus on the annual work of the hotel and make new contributions to the development and stability of the hotel with a solid work style!
Summary of personal safety work in the first half of the year 4
_ _ Property Management Office is the first newly established property management office of _ _ Property Management Co., Ltd. For this "young" management office, it is a year of growth, as well as a year of meeting challenges, self-pressure and exploring new topics. Since the company took over, with the support of the hotel and the leadership of the company manager, it has advocated the "people-oriented" service concept. Adhere to the working standard of "quality service, customer first". Carry out daily safety management services, from the chaotic site involved in the early days to the beautiful living environment today. All these reflect the gratifying achievements we have made. The work in the past six months is summarized as follows:
I. Safety precautions
Since its establishment, the security department has been shouldering the sacred responsibility of safeguarding the company's interests and protecting the safety of owners' lives and property. Because the new players come from all corners of the country and their comprehensive qualities are uneven, it is necessary to carry out comprehensive training for the players. In order to strengthen the security of the community, the registration system for foreign personnel is implemented to minimize the security risks. Before August, _ _ property security was managed by the hotel in a unified way and was strongly supported by the hotel. After August, according to the company's development needs and actual situation, _ _ property security is directly managed by the property management office. During the period, * * * trained the team members for more than 40 times, including: military training, ideology and morality, job responsibilities, service awareness, common sense of property, foreign personnel and vehicle management, decoration management, fire fighting, emergency handling, etc. Through comprehensive training, the security department has changed from a team with uneven quality to a team with strong sense of service, responsibility and combat effectiveness. During the period, 5 emergencies were handled and 5 suspects were arrested, which was praised and encouraged by the company leaders. In order to better standardize the team members' work behavior, the regulations on service management, job responsibilities, handover system, registration system for people coming to the room, decoration management regulations and walkie-talkie use management regulations were formulated.
Second, fire control and monitoring
In the early intervention stage, we did a lot of coordination work with developers on the problem of imperfect fire fighting and monitoring equipment and facilities. Make it work better and run normally. The monitoring center is the central hub of the whole community and implements a 24-hour duty monitoring system. In order to better improve the fire supervision work regulations, the fire safety management system has been formulated, and players are regularly organized to conduct fire drills and carry out fire prevention publicity and education. During this period, * * * handled more than 40 false fire alarms, handled 25 cases of illegal use of elevators, and received 8 complaints from owners through room intercom, all of which were handled and responded in time. Conduct 1 statistics on fire-fighting facilities, equipment and items every month, and feed back the damaged parts to the engineering department for maintenance in time.
Third, the decoration management
In order to better standardize the decoration behavior, all the team members were organized to carry out decoration management knowledge training. From the beginning, the decoration management was not standardized, and now it is in good order, and a set of effective decoration management procedures have been explored. Strictly control the construction personnel to enter the site, and the vouchers enter and leave the community; Strictly check the incoming and outgoing items to ensure the property safety of the company and the owner; Put the decoration materials in the site at a fixed point, and clean and remove them in time to ensure that there is no littering in the area; Implement one car and one number for all motor vehicles entering the site to standardize vehicle management; Track and supervise the use of elevators for decoration materials, and immediately stop violations when found; Whoever pollutes the elevator is responsible, which ensures the normal operation of the elevator and environmental sanitation.
Fourth, service specification.
We always adhere to the business philosophy of "hotel-style butler service", which is the guiding ideology of our work, always caring for customers and making owners feel at home. As the window of the company, the security service level directly reflects the management and image of the whole property company. It is our security guard who contacts customers at the first time. We should continue to strengthen study and training, care about customers, actively and enthusiastically serve the owners, and regard the little things of the owners as our major events. See the truth for details. In order to improve our service level, only high standards and strict requirements can standardize our service behavior. Establish a perfect working system and management system, make our work standardized, institutionalized and open, achieve high efficiency and high quality, and create a good working, living, orderly, beautiful and comfortable environment for the owners.
Of course, there are still many shortcomings in our work:
1, the work arranged by the superior has not been implemented, and individual employees do not pay attention to it, which directly affects work efficiency;
2. The service consciousness is weak, so it is necessary to strengthen training and change the service concept of employees;
3. The supervision of decoration construction is not enough, and individual employees are timid and principled, which leads to some confusion in the present situation of decoration management;
4. I don't know enough about property management knowledge, and I hope to change the management consciousness of employees through intensive training.
_ _ years are coming to an end. Although some achievements have been made, every development and progress can not be separated from the care and guidance of the company leaders and the active efforts of all employees. However, we know that there are still many shortcomings in the work and there is still a gap from the requirements of the owners. In the new year, in the face of new challenges and tests, we will, as always, devote ourselves to improving the quality of property management services in this region, sum up and learn from the experience and lessons of _ _, seize the opportunity, make positive progress, strive to achieve a new height of property management, and build _ _ community into a warm and harmonious family!
Summary of personal safety work in the first half of the year 5
1. Strengthen their own quality and professional learning to ensure management level.
If you want to do a good job, you must sharpen your tools first. As a grass-roots manager, you must have a high sense of responsibility and excellent professional level in order to be competent in management and lead the team to develop healthily and steadily. The security industry is a high-risk industry, and the security team is a special industry. Employees are also very demanding, demanding paramilitary management. How can we make good use of these more than 20 young people with different situations? Play their light and heat? This is a challenging job! In order to get familiar with the post situation as soon as possible and clarify the working ideas when working in Iraq. I have made a detailed study plan for myself, used various learning methods to study, and comprehensively strengthened my own quality and business study. First, I taught myself safety knowledge and fire control knowledge, and I taught myself several reference books, such as Internal Public Security Management in Enterprises and Institutions, Fire Protection Law, Fire Protection Management and Public Security Management. Collect and watch videos and materials about safety management and fire fighting from the Internet. Second, actively participate in various training courses offered by departments and centers, and strengthen their own quality and professional knowledge through systematic and comprehensive study.
2. Strengthen staff training and improve service quality.
Most of the employees in the department are post-90 s, and most of them are newcomers, with poor self-discipline, poor understanding, low work execution and difficult management. In order to improve the overall quality of the team, the department manager and I have taken great pains to increase on-the-job training, and there is a study and training plan for employees every week. At the same time, we carried out targeted education and training according to different personnel conditions, which ensured the stability of the staff, and the staff's work style and discipline, professional level, service quality and problem-solving ability were good.
3. Next, mainly from the following aspects.
1. Strengthen duty and patrol inspection. During major activities, strengthen the duty, arrange special personnel on duty for key parts and sensitive parts, find the situation in place as soon as possible, deal with it in time, and eliminate some unstable factors and signs in the bud. On the basis of strengthening the duty, we will further adjust and strengthen the patrol inspection density and the 24-hour patrol inspection system of security personnel, mainly aiming at the work quality, gfd, style and discipline of each post when on duty.
2, layer upon layer arrangement, layer upon layer implementation. Before starting work, arrange the work, then focus on the implementation of all the work and strengthen the management of employees. I must do what the employees are asked to do first. Strengthen the management of team members, strictly assess each team member and put forward strict requirements for them. In order to improve the overall quality of security team members, talk about the current public security situation and the importance of security work.
3. Strictly implement the company's rules and regulations, do a good job and manage team work. Cooperate with the manager to evaluate the performance of each position, reward those who have made meritorious deeds and punish those who have made mistakes, so as to further improve the work enthusiasm of team members.
4. Do a good job in the ideological work of the players. Care about the players, understand their ideas, work, etc. , and find problems in time. Care about politics, trust in thought, teach at work and be considerate in life.
5. Continuously improve the professional quality of the players. It is necessary to organize team members to study business in a planned way, check and urge team members to manage and use security equipment and fire fighting equipment well, and maintain good working conditions.
6. Strengthen campus fire safety management and vehicle management to ensure campus fire safety and orderly parking of vehicles.
7. Adhere to the patrol duty system, grasp the on-the-job situation of personnel, and do a good job in attendance and deployment of security personnel. Find problems and solve them in time, and report major events in time.
Although with the care and support of leaders and the help of comrades, my work has achieved certain results, but there is still a certain gap between the requirements of leaders and the expectations of comrades. At work, there are still some unsatisfactory places. In particular, the security guards are not careful enough. I will learn from them and sum up my experience. In the new post, under the correct leadership of leaders at all levels of the center, we will further strengthen the security work of the center, so that all the work can be implemented and nip in the bud. Ensure safety and no accidents, so that the center has a good working and living environment.
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