Looking back on this year's work, as an auxiliary police, I have achieved good results in all aspects and successfully completed all the tasks assigned by the leaders. It's time to make a summary. The following is a summary of the personal work of the auxiliary police I brought to you, hoping to help you.
Over the past year, I have loved my job, been strict with myself, put my work in a correct position, and with the care and support of my leaders and the help of my colleagues, I have been studying hard, making positive progress, striving to improve myself, working hard, earnestly fulfilling my tasks, and doing well in all aspects, which has been affirmed by the leaders and the masses. The research and work in the past year are summarized as follows:
First, be strict with yourself, consciously strengthen party spirit cultivation and improve political and ideological consciousness.
Over the past year, I have conscientiously implemented the party's line, principles and policies, worked actively, diligently, not afraid of difficulties, fulfilled my duties, and worked hard, and made contributions to my ordinary work.
Strengthen theoretical and professional study, and constantly improve their comprehensive quality. I lack work experience. Only by constantly strengthening my study and accumulating and enriching myself can I exercise my ability to serve the people. Over the past year, I have been working and studying, and constantly improve my overall quality.
Deeply understand its scientific connotation, and earnestly study the spirit of the Party's _ big meeting and the spirit of public security meeting. Seriously and systematically studied the party's basic knowledge and various theoretical works, further consolidated the theoretical foundation, and improved the party spirit familiarity and ideological and moral quality.
Second, study business knowledge seriously and always keep an open mind and eager to learn business knowledge.
Over the past year, under the leadership of the director, I went door to door, attended meetings such as herdsmen's representative meetings and symposiums, and went to the front line of production and construction for on-the-spot investigation, and learned many working methods of herders, especially directly contacting the masses and really contacting them. I usually read more books, ask more questions, think more, take the initiative to ask questions to leaders and the masses, and government study meetings and various work meetings are all good opportunities for me to study.
Third, the existing problems
Looking back on one year's work and study, I checked my own problems and found the following problems:
First, study is not enough. At present, the public security science and technology based on information technology is developing rapidly, and new situations and problems are emerging one after another, and new knowledge and science are constantly coming out. In the face of severe challenges, lack of sense of urgency and consciousness in learning will not be able to adapt to the new requirements.
Second, when the work pressure is high, there is a fear of difficulties. This is the improvement of my political quality, and it is also the poor solution of my world outlook, outlook on life and values. I do have gains and losses in one year's work, but I believe that as long as I find out my own gaps and shortcomings, with the care of my leaders and the help of my comrades, I will be able to creatively carry out public security law enforcement work, effectively improve the efficiency of administrative law enforcement, and truly become a qualified policeman who facilitates the people and ensures the people to live and work in peace.
Summary of Personal Work of Auxiliary Police 2 According to the spirit and requirements of the Office of Correcting Unhealthy Practices of the Provincial People's Government, since June 2 1, our team has earnestly carried out self-examination and self-correction activities, adhered to strengthening the construction of political style as the core, and combined with the current standardized construction of law enforcement and the educational practice activities of "carrying forward tradition, strengthening faith, enforcing the law for the people", "casting a loyal police spirit and establishing a good image", focusing on strengthening team management, carefully The main situation is reported as follows:
First, seriously organize and deploy self-examination and self-correction work.
(1) Strengthen leadership and raise awareness. In order to implement this work and ensure that it does not go through the motions, the brigade set up a leading group to be fully responsible for and deploy self-examination and self-correction activities of political ethics. Formulated the "Yuzhong Traffic Police Brigade to Meet the Key Appraisal Scheme of the Provincial State Council for Rectification", and held a mobilization meeting for the police and the people in time, so that all the police and the police officers clearly realized the importance and necessity of this investigation and rectification activity and actively and seriously devoted themselves to the key appraisal activities.
(2) open the door to evaluate the police and accept public opinion. The first is to hold a forum for integrity supervisors. In order to find out the shortcomings in traffic management and political style construction, our team invited people from the people's congresses, leaders of passenger transport enterprises, drivers and the masses to hold a forum for honest and clean government supervisors to get in touch with the masses at zero distance and solicit opinions and suggestions on outstanding problems in honest and clean government construction, handling affairs according to law, performing duties efficiently, management efficiency, service quality and service environment. The second is to issue questionnaires. Organize the police to go deep into the enterprises and schools in the area under their jurisdiction and distribute evaluation forms to the masses.
(3) Self-sorting and serious investigation. According to the requirements of the Dispute Office, all squadrons, stocks and vehicle management sub-bureaus actively investigated their own shortcomings, faced up to their own shortcomings, objectively investigated their own shortcomings, and put forward targeted rectification measures and work.
Second, analyze the problems existing in the inspection team.
First, the police's legal awareness is relatively weak. Some policemen lack knowledge of laws and regulations, and their law enforcement level and professional ability are not strong, which are manifested in their unskilled language in correcting traffic violations, incomplete case handling and evidence collection, and insufficient patient procedures.
Second, the service awareness is not enough. Civilized language and law enforcement gestures in road law enforcement are not standardized, such as not saluting when correcting violations.
Third, individual policemen are not responsible for their own work. Individual policemen's work style is not solid enough, their work lacks initiative and enthusiasm, and they shirk or handle difficult work carelessly, with low work efficiency and low quality.
Fourth, a few traffic assistants have weak legal awareness, relatively low organizational discipline and poor business skills.
Fifth, the control of individual road sections is weak. In recent years, the traffic flow in our county has been increasing, and the contradiction between people, vehicles and roads has become increasingly prominent. The police are under increasing work pressure from Zhao Lai. Due to the limitation of police force, especially the road order in villages and towns has not been effectively controlled, the traffic safety awareness of village and town drivers needs to be improved, and the traffic safety knowledge education needs to be strengthened.
Third, at the same time, take measures to check and change.
In view of the above problems, on the basis of a comprehensive analysis of the ideological status of the team, our team has intensified its management rectification, adhered to the principle of "standing and reforming", strengthened team building, and rectified existing problems.
First, strengthen education and raise awareness. Taking the opportunity of "key assessment", standardizing law enforcement and "theme education" activities, we will continue to strengthen the political and ideological education of the police, firmly establish the police's sense of purpose, and make the alarm bell ring, the education is not loose, and the intensity is not reduced.
The second is to strengthen management and prevent problems before they happen. Implement a quantitative assessment system and strengthen the management and supervision of the team. Conscientiously implement "_", "_" and "_", firmly establish the police's sense of purpose, legal system and service, and lay a solid ideological foundation for law enforcement for the people. At the same time, the police at the window are required to conscientiously implement measures to facilitate the people and benefit the people, act in a civilized manner, speak kindly, and strive to improve the satisfaction of the masses.
The third is to do a good job in the standardization of the team. In accordance with the requirements of "people should be spiritual, things should be neat, things should be harmonious and things should be fair", we should further strengthen the standardization construction, strictly implement "_" and "five prohibitions", establish a standardized work, life and study order, earnestly strengthen the education and management of the police, master the most basic police code of conduct, promote the construction of police style, and shape a good image of the traffic police team.
The fourth is to further increase publicity. It is necessary to seriously study and analyze the traffic management order in the jurisdiction, and combine the "civilized relay and smooth activities" to further set off the climax of learning the law and obeying the law for all people. Through the publicity and education of traffic legal system, we will win the people's understanding and support for traffic police law enforcement and strive to create a good environment for law enforcement on duty.
After this period of training and learning and getting to know the work of docking police officers, this job has given me a sense of responsibility and mission.
When there is a policeman at night, I don't know how to judge whether the policeman should call the user. I don't know how to recall the working process and the whole state since this time. Although we have made great changes with the joint efforts of everyone, there are still many shortcomings and deficiencies waiting for us to plan and improve. First of all, there is still a big gap between service quality and service awareness and the requirements of qualified customer service personnel. Whether I succeed or not, I will continue to explore and try.
First of all, being honest with users, treating users as relatives or friends, and sincerely providing users with practical and effective suggestions and help is one of the prerequisites for happy work. Then, when consulting users, we should listen carefully to their problems rather than pay attention to their attitudes, so as to keep calm, analyze and guide them carefully, put out users' emotional anger, and avoid users complaining more because of service attitudes, which will have a negative impact on the company's reputation.
In the days to come:
1, proficient in business knowledge and improve service skills.
2. Continuously improve the professional psychological quality as a customer service specialist.
3. The working concept of "customer first, service first"
Through various practices, I have broadened my horizons and enriched my practical experience, thus serving my customers better.
Under the correct guidance and care of the brigade leaders, combined with the specific actual situation of the brigade and its own work, the auxiliary police officers carefully analyzed, thought and judged, worked hard, achieved good results in all aspects, and successfully completed the tasks assigned by the leaders. The thoughts and work in the past 20__ years are reported as follows. Please criticize and correct me:
In terms of "morality"
On the one hand: study political theory and public security professional knowledge seriously, and strive to improve their ideological consciousness and political theory level. Resolutely implement the party's basic line and various principles and policies, stand firm and distinguish right from wrong. Always bear in mind the purpose of serving the people wholeheartedly, and resolutely implement "civilized law enforcement" and "law enforcement for the people". Strictly demand yourself with the professional ethics and core values of the people's police in the new era. Summary of personal work of auxiliary police. Always adhere to the principle of "people should be spiritual, things should be neat, speak kindly and handle affairs fairly", and listen carefully to the excuses of the people on both sides of the incident and the demands of the people in difficulty. On the other hand, I always respect leaders, unite with comrades, respect family members and police officers, listen to parents at home and leaders at work, often carry out criticism and self-criticism activities at work, find, grasp, coordinate and encourage emotional fluctuations in work, life and thoughts, adhere to professional ethics education, eliminate psychological obstacles, and always maintain a positive attitude at work.
In terms of "energy"
At work, I am engaged in cooperating with the police in handling 1 10 to receive police and maintain social order. Adhere to all-round business learning, pay attention to all-round improvement, and organize and implement the work in a planned, step-by-step and reasonable way. In cooperation with police comrades in receiving police and handling various incidents, different flexible methods are adopted to control and serve according to different incidents and service targets; According to the nature and reasons of different events, we should listen carefully to the reasons of both parties in various ways and determine the accurate mediation methods and handling methods. Take scientific and flexible work measures and arrange your work scientifically and reasonably. My professional ability, coordination ability, judgment ability and ability to serve the masses have been greatly improved. Summary of personal work of auxiliary police.
About "Diligence"
At work, although I am only an auxiliary police officer who cooperates with the police in handling cases, I always play an exemplary role under the guidance and care of the brigade leaders, standardize my dress and obey orders. As the auxiliary police of the brigade, we must do our job well. But also a cleaner, in the lounge, you can take the initiative to clean, organize items, keep the room clean and tidy, so that colleagues and police at work can keep a good mood.
Or a patrol car repairman; The first thing after taking over is to clean the car with a broom, clean the car body with colleagues and check the facilities inside the car. Rain or shine, don't be late or leave early. Personal work attitude is correct and professionalism is sincere.
About "achievement"
When it comes to achievements, for an auxiliary police officer who has only worked for less than _ _ months, compared with police comrades who have worked for more than ten years or decades, it is really negligible. But in my heart, it is precisely because of this small achievement that I have strengthened my road to police. As an auxiliary police officer, our work is ordinary, but in my ordinary post, I always adhere to a highly responsible attitude and work style of hard struggle, regard the difficulties of the masses as my own difficulties, put myself in the people's shoes, and try my best to handle the police work of 1 10 in cases of disputes, help-seeking, fighting and theft. , or to defend peace and success. Through our own efforts, we have been fully affirmed by leaders and colleagues, and also won the trust of the people. It is this trust that constantly urges me to continue to carry forward the work style of hard struggle, study business knowledge assiduously, strive for greater breakthroughs and innovations in comprehensive performance and better serve the people.
Through this period of work and study, although I have made some achievements and been recognized by leaders and comrades, I also realize that I still have many shortcomings.
First of all, due to the short working time and lack of practical experience. The application of theory in business is not very mature, so it is necessary to further study the knowledge of business theory, consult every policeman seriously, learn from the valuable experience of colleagues and adapt to the needs of work.
Secondly, some legal knowledge is not very mature in the process of police work and case handling, and it is necessary to further strengthen the study of legal knowledge.
In the future work and study, I will focus on my own shortcomings, strengthen my study, learn from veteran comrades with an open mind, turn their practical experience in handling incidents into my own use, constantly improve my professional level, put the awareness of serving the people into practical work more deeply, and effectively improve my work efficiency, so as to truly become a people's auxiliary police who facilitates the people and ensures people to live and work in peace and contentment.
Mid-Autumn Festival and National Day are the peak seasons for tourism, production, operation and transportation, and are the time periods prone to all kinds of safety accidents. In order to seriously implement _ _ _, fulfill the responsibility, strictly implement the duty system during the festival, prevent serious accidents, and effectively prevent and reduce all kinds of safety accidents. As an auxiliary police officer of Tang Zhen Police Station, it is my responsibility to do a solid job in the work related to potential safety hazards during the National Day and Mid-Autumn Festival, build a strong security line and let the people have a happy and peaceful Mid-Autumn Festival holiday. During the "Double Festival", I have been busy with police, directing traffic and mediating disputes. Get up at 5: 30 every morning, divert traffic in the complex traffic area of Dutoutang Town, relieve traffic pressure, avoid serious traffic accidents, and let the people who go home to visit relatives and go out for market go home as soon as possible. At the same time, actively cooperate with the work arranged by the police station and actively cooperate with the work during the duty. Conduct regular public security patrols every day to prevent and crack down on all kinds of illegal and criminal activities and protect the public and people's property from infringement. During the National Day, a * * * went out to the police 15 times and assisted in handling disputes 12 times. As a resident auxiliary police, I adhere to the principle of "no small matter for the masses" and try my best to adjust the neighborhood contradictions among villagers. For some things that cannot be handled, they will report to the village Committee and the police station. I hope that with everyone's efforts, a "harmonious village" will be established.
I have been in the post of auxiliary police for two years, and I will strive to improve the work of rural police in the future, shine brilliantly in my post and contribute to the development of the motherland.