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Successful case of Anhui Li Shan Information Engineering Co., Ltd.
Anhui new rural informatization science and technology demonstration project

Overview of demonstration projects:

20 10 our company has completed the construction of new rural informatization demonstration project in Anhui province, which has been put into operation in five demonstration counties in the province and won unanimous praise from farmers.

The project focuses on the actual needs of farmers and rural grass-roots organizations, and constructs an agricultural-oriented service system through the construction of rural information service stations; Use rural self-service information machines, computers, networks and other information equipment to build a platform for farmers' information service, provide farmers with comprehensive information services such as science and technology, market, policy and business inquiry through a simple and easy-to-use self-service model, and provide farmers with multimedia online expert guidance services by means of VoIP and video. By using information business management systems such as localized information publishing platform, whole-process agent and village situation management system, we will build and improve the information management and service system of township grass-roots organizations, provide convenience services for farmers, and provide basic data for leadership decision-making.

Overall framework of demonstration project:

Demonstration project in demonstration villages and towns, through the deployment of rural self-service information machines, computers, network equipment, combined with background information service systems and business support systems, rural information service sites are built to form a "Spark Technology-Netcom" information service system, and its overall structure is shown in the following figure.

Voice service system of provincial local tax "12366"

Based on its own technology accumulation, Anhui Li Shan Information Engineering Co., Ltd. has developed a high-tech product-"Li Shan Digital Voice Service Switch", which has been well received by users in practical application and promotion. The advantages of Anhui local tax 12366 voice service system are a good case in the practical application of products.

The "12366" voice service system of Anhui Local Taxation Bureau is an important measure for Anhui Local Taxation Bureau to provide high-quality and convenient tax payment services for the society and taxpayers and strengthen the construction of political civilization in the local taxation system. The system has been put into operation in Hefei, Bengbu, Chuzhou, Chaohu, Tongling, Maanshan, Huangshan and local tax bureaus directly under the province on June 24, 2003, and will be fully launched in other cities in our province in early 2004.

The opening of "12366" local tax voice service system has greatly facilitated the public, especially taxpayers, to inquire about tax policies and work procedures in a timely and systematic manner, reduced taxpayers' tax cost and improved tax efficiency. At the same time, the reform of local tax collection and management and the construction of tax information have been promoted, which has improved the efficiency of tax collection and management, and is conducive to promoting tax enforcement to be more just, fair and open, and to promoting tax administration according to law. Anhui Local Taxation Bureau "1236" voice service system platform mainly realizes five functions:

1, institutional settings:

This function provides a detailed query method for the internal and external institutions of local tax authorities, and introduces the functions of each institution to make it.

Taxpayers can call "12366" to know the specific contractors of their tax-related matters.

2, tax guide:

This function provides taxpayers with detailed business advice on various tax matters, including business registration, change registration and cancellation.

Registration, inspection registration, business suspension registration, tax withholding, etc. Through this function, taxpayers can handle tax-related matters.

Enough to get more detailed consulting services.

3. Inquiries about preferential tax policies:

This function is mainly to explain various preferential policies in tax-related projects in more detail and provide detailed information of various specific preferential policies.

Rong. At the same time, it provides targeted suggestions according to the differences of specific policies in different places.

4. Complaints and reports:

The main function is to provide taxpayers with complaint reporting channels. Using this function, the law enforcement of tax authorities and tax personnel can be strengthened.

The social supervision of the law is convenient for citizens to report tax evasion in time, and the informants are kept confidential according to law.

5. Reminder:

This function is mainly to remind taxpayers to comply with the requirements of tax law in time; Pay taxes on time and in quantity, don't do it

The above taxpayers give tips and explain the follow-up treatment measures.

The opening and operation of local tax voice service system provides taxpayers with a fast and convenient channel to query tax-related information.

It also provides tax authorities with a technical platform for tax law publicity, information announcement and active service. Its characteristics are as follows:

Easy to use:

Taxpayers only need to dial the number "12366" to get clear consulting services and handle their tax-related matters. tax payer

You can know about tax policies and regulations and their changes without leaving home, which reduces taxpayers' back and forth.

24-hour uninterrupted service:

This system is a 24-hour unattended automatic operation system, and taxpayers can know it anytime and anywhere according to their own needs.

The required tax-related information has changed the bridge between tax authorities and taxpayers in time and space.

Unified service mode in the whole province:

The system adopts a unified dialing method in the whole province to provide taxpayers with a unified and standardized service form.

Taxpayers are allowed to obtain tax payment services by dialing the number "12366" when consulting.

Safe and fast:

The system adopts digital trunk line access, which provides a considerable number of line access, completely ensuring that the telephone dialed by taxpayers can be answered quickly.

Enter. At the same time, the system has multi-layer internal management security settings to ensure the confidentiality of taxpayers' complaints and reports and protect complainants.

Equity.

Less investment, quick results:

Because the system uses special products, it can be put into operation immediately as long as the tax authorities make some settings.

Compared with the original integrated voice service system, the price is greatly reduced, which solves the main problem of tight budget and is popularized in the local tax system of the whole province

Wide play a role in promoting.

System scalability:

If users need to add functions after using the product for a period of time, it has strong system expansion ability and can be completely expanded into a set.

Call center type large-scale system.

Provincial local tax invoice winning inquiry system

In 2003, Anhui local tax system began to promote prize-winning invoices in the whole province, which is closely related to the development of prize-winning invoice inquiry system. Therefore, in the shortest time, Li Shan Company adopted the mature "Li Shan Digital Voice Service Switch" to embed the invoice data compilation system into it, and put it into operation quickly, which solved the urgent need of the local tax system.

The system has realized six service functions:

Invoice award inquiry.

Invoice authenticity inquiry.

Invoice lottery.

Automatic bar code exchange.

Invoice complaints and reports.

Invoice management consulting.

The system has several setting functions:

Transfer in bonus invoice data.

Operator management settings.

System usage log.

System security settings.

Query log settings.

Query voice file settings.

Customer feedback

The design of the system considers all aspects of the management of prize-winning invoices, which have been well solved.

The system runs stably and reliably, especially in terms of security settings, so that users can get full technical support in security.

The system can greatly reduce the user's work intensity and directly improve work efficiency and service quality.

It provides an effective technical means to crack down on the crime of manufacturing and selling fake invoices.

Comprehensively establish the social image of the tax authorities in enforcing the law fairly, openly and fairly.

Yicheng Textile Resource Management System (ERP)

Li Shan Enterprise Resource Management System (ERP) was officially put into operation in Anhui Yicheng Textile Co., Ltd. in 2003. Users report that the ERP system developed by Li Shan Company for small and medium-sized enterprises has been completed and entered the stage of comprehensive promotion. The application of this system has also attracted the attention of relevant departments in the province, which fundamentally solved a series of difficulties encountered by many enterprises in our province in implementing ERP systems, such as:

The preparation work is complicated and takes a long time.

The amount of capital investment is large, and it can't be effective in the short term.

The system needs professional maintenance or users need long-term training.

The management process should be greatly adjusted.

Li Shan Enterprise Resource Management System (ERP) is tailor-made by Li Shan Company for small and medium-sized enterprises, and has the characteristics of small and medium-sized enterprises.

A series of advantages, mainly in:

According to the management characteristics of small and medium-sized enterprises, the management process can be set flexibly.

The preparation for implementation is simple and orderly. As long as the relevant users are simply trained according to the requirements of customers, they can go to work directly.

The target used.

The user interface is friendly, and non-professionals can quickly get familiar with and understand the operation of the system without training.

The system is powerful and covers all the requirements of ERP management in small and medium-sized enterprises.

The implementation cost of the system is low, and the requirements for the operating environment are not high, which makes the overall purchase cost of the system far lower than other similar systems.

The system is easy to maintain and has automatic backup and recovery functions. In case of emergency, the normal operation of the system can be restored in a short time.

At that time, the important information of customers will not be lost because of some operational mistakes.

Hefei First Hospital Information System

Since 1995, the hospital information system in Li Shan has developed for nearly ten years. In this process, Li Shan Hospital Information System issued SLHIS 1.0 (for DOS), SLHIS2.0 (for DOS), SLHIS 2000 FOR WINDOWS, SLHIS 2.0 FOR WINDOWS, SLHIS 2.5 FOR WINDOWS, From SLHIS 2.7 FOR WINDOWS to SLHIS3. 1 FOR WINDOWS, more than 20 hospitals (above the second level) have used the above version of Li Shan Hospital Information System, and some of them (such as Hefei First People's Hospital) have been in the process of hospital implementation, so we have rich experience in training and solving problems.

The main functions of Li Shan Hospital Information System include:

Emergency registration

Outpatient and emergency expenses

Admission management

Hospital bills and expenses

Ward management

operation management

Medical technology workstation

Pharmacy pricing and dispensing

Management of drug storeroom and pharmacy

White pharmacy management

General affairs management

Preparation management

Medical insurance management

Medical record management

Hospital cost accounting

System comprehensive query

User feedback:

Users generally report that Li Shan Hospital Information System has powerful functions, friendly interface and stable system. Effectively blocked the loopholes caused by manual processing, which provided a strong support for the hospital to increase revenue and reduce expenditure; Standardize hospital management system to make hospital management more scientific and effective!