Repair in a small after-sales service center. The small after-sales service center has a professional maintenance team, which not only has rich maintenance experience, but also provides professional maintenance and support after strict training and certification, and can quickly solve both hardware failures and software problems. Xiao Di is Baidu's artificial intelligence brand and an important carrier of Baidu's software and hardware integration strategy. With DuerOS as the core and cross-scenario layout, DuerOS is committed to providing more diverse and convenient intelligent services for mass users in different scenarios. DuerOS, as a small core, is a conversational artificial intelligence system launched by Baidu. The equipment equipped with DuerOS can realize audio-visual entertainment, information inquiry, chat and leisure, knowledge education and other operations through man-machine natural language dialogue. DuerOS is widely used in speakers, televisions, refrigerators, mobile phones, robots, vehicles and other scenes and equipment. By the end of 2022, the monthly voice interaction times of devices equipped with small assistants reached 765,438+billion times, the monthly voice interaction times of small-scale self-owned hardware products increased by 97% year-on-year, and the daily usage time of small-scale smart screen users, the core product, exceeded 232 minutes, a record high. According to the data of IDC and other institutions, in 2022, Xiao Di ranked first in the market share of smart speakers, learning tablets and fitness mirrors in China.