Annual work summary of quality management 1
In 20 _ _ _ _, our station still carried out quality management around the requirements of national monitoring technical specifications and "Sampling, Analysis and Control Requirements of Provincial Environmental Daily Quality Control", aiming at enhancing the quality awareness of employees and improving the quality of monitoring work. According to the relevant technical regulations and requirements of national and provincial environmental monitoring quality assurance, total quality management was implemented in the whole process of monitoring work, which played a certain role in ensuring the accuracy and effectiveness of monitoring data. This year's work is summarized as follows:
First, consolidate the achievements of laboratory accreditation and qualification recognition.
At the beginning of the year, our station successfully passed the re-evaluation of national laboratory accreditation and laboratory qualification accreditation. This year, with the aim of consolidating the achievements of laboratory accreditation and qualification, and based on the quality system documents, our station comprehensively studied and implemented the new ISO/IEC 17025 laboratory competence accreditation criteria, and comprehensively and seriously rectified the nonconformities in this year's supervision and evaluation work. It ensures the applicability and effectiveness of the quality system documents of our station. For the newly purchased instruments and equipment, relevant operating procedures are also written in time to ensure that the monitoring work of our station can run continuously and effectively in accordance with the ISO/IEC 17025 accreditation criteria.
The second is business study and training to improve the professional quality of all employees.
According to the business study plan formulated this year, the key points of quality control work in _ _ _ _ for 20 years and the quality management work plan of our station, we have learned the basic knowledge of environmental monitoring, the application of quality assurance and quality control technology, and the relevant laws and regulations of the water pollution prevention law, and organized the staff of our station to continue to study the ISO/IEC 17025 laboratory competence accreditation criteria. By strengthening the professional learning of monitoring personnel, the professional quality of monitoring personnel has been obviously improved.
While doing a good job in self-study, actively participate in various classes and training courses organized by higher authorities. In the whole year, 14 people participated in the training of internal auditors such as laboratory qualification accreditation, laboratory qualification evaluation, news article writing training, motor vehicle exhaust detection training, nuclear and radiation monitoring training, practical application of pollution source automatic monitoring system and analysis of volatile organic compounds in water, soil and air. It laid a foundation for improving the monitoring ability of our station and broadening the monitoring field.
Third, participate in activities such as ability verification, appraisal and skill competition.
This year, our station actively organized relevant personnel to participate in the laboratory comparison of volatile phenol and total nitrogen in water quality organized by provincial environmental monitoring center in 20___ _ _ _, the capability verification of five inorganic salts in water organized by China National Accreditation Committee for Conformity Assessment, and the monitoring skill competition of environmental monitoring system in _ _ _ _ _ _ _ _. The comparison results were all qualified at one time, and the ability verification results were not notified. They won the first place in the monitoring skill competition, the third place in the theoretical competition, and the outstanding players in the monitoring skill competition.
Four, strict quality control, improve the quality of monitoring work.
In order to continue to strengthen the standardized construction of on-site monitoring and pollution source monitoring and effectively control the quality of on-site sampling, this year, based on last year's quality control, combined with the specific requirements of environmental monitoring quality control samples implemented in our province, we continued to implement corresponding on-site sampling and pollution source monitoring quality control measures, and effectively controlled the monitoring quality of our station through the application of quality control measures such as blank on-site whole process, on-site parallel samples, indoor parallel samples, standard recovery, quality control chart and standard sample comparison.
In the whole year, 7582 quality control materials were completed, with an inspection rate of over 20% and a qualified rate of over 97%. Among them, there are 2 1 16 parallel samples; 2327 indoor parallel samples; 19 1 1 recycling samples; 9 standard samples; The whole program has 12 19 spaces. The quality control sample inspection rate and quality control data qualified rate all meet the relevant quality control requirements of the province.
Five, strengthen supervision, do a good job in daily quality management.
According to the requirements and key points of provincial and municipal quality control work, according to this year's quality control work plan, the monitoring work is randomly checked every month, and the station quality management team conducts a comprehensive quality supervision and inspection on the whole station every quarter, from on-site sampling to laboratory analysis to the preparation and audit of monitoring reports, whether to use and other aspects of quality, whether the maintenance and verification of instruments and equipment are effectively controlled, and whether the whole process of quality supervision and inspection is carried out according to the specified requirements.
Through regular and irregular quality supervision and inspection, find out the reasons for the problems that do not meet the quality requirements, and put forward rectification measures and requirements in time. The responsible office carries out rectification according to the rectification measures and requirements, and then it is tracked and verified by the room supervisor and the station quality manager. If the rectification is not in place, the verifier will give a warning, the responsible office and the responsible person will make rectification again, and the station quality administrator will follow up and verify it again until the rectification is in place. By strengthening supervision and inspection, the monitoring work has been ensured.
Six, strengthen the management of measuring instruments, to ensure that the measuring instruments in use run with certificates.
According to the weekly inspection plan of measuring instruments made at the beginning of the year, the technical business department is responsible for regular inspection of all kinds of measuring instruments in use and timely inspection of newly purchased instruments and equipment; The fault instruments and equipment are identified and managed separately, and the responsibility room is responsible for maintenance; The daily maintenance of instruments and equipment shall be the responsibility of the special person in the responsibility room, and the operation and use of instruments and equipment shall be checked regularly to avoid abnormal use of measuring instruments, ensure the effective operation of instruments in use and hold relevant certificates.
Annual work summary of quality management II
Time flies, in a blink of an eye, 20__ years have passed. The work of the past year is summarized as follows:
First, complete the task and its effect in time with good quality and quantity as planned.
Join the clothing quality department in the second half of 20__. Accept the notice from the company's superior leaders, strengthen the quality control of our company, and complete the task on time with good quality and quantity. Although we have strengthened our efforts in our work, it is still difficult to avoid product quality problems and delivery time problems in production under the condition of large customer orders. It still brings inconvenience to the company. /kloc-in October/February, the agent complained that there were serious quality problems in our down products, and a down jacket ran down, so it was embarrassing to communicate with customers. Maybe customers will doubt the quality and attitude of our products. After the company's superior leaders came forward, the quality problems were solved and a profound lesson was given to us. A small mistake in the work will bring a very bad impression to customers and greatly reduce the image of the company in the eyes of customers. Product quality is the premise of company brand effect. The quality work of the company's clothing products is of great responsibility and arduous task. In the future, with a sense of responsibility and mission, we will raise the company's quality work to a new level and promote the company's economic development.
Two, did not reach the planned objectives and tasks and their implementation.
A year's work, there are still many shortcomings in the work. We should learn from superior leaders and colleagues about the mistakes in the approval and acceptance criteria. Some of my own shortcomings have also brought some troubles to leaders and customers. What have I learned about quality control during my six months in the company? The clothing industry is constantly changing and upgrading. We should consult other clothing customers, professionals and company leaders, learn better professional skills, improve ourselves, and give full play to what we have learned in future work. Let the future work progress more smoothly. Minimize the error. Dare to be responsible, dare to take responsibility, and cooperate with * * * to win the game with professionalism.
3. Unplanned tasks and their completion.
At work, we must first make a work plan for ourselves. For example, mistakes in batch audit and careless inspection will bring losses to the company or customers. No matter what position you are in, you should make a weekly plan, finish the work of the day and make plans for the next day. Avoid unnecessary losses at work. Everything should be cautious in my work. Questions that are unclear in the work should be asked to colleagues and leaders, and try not to increase the workload for leaders and other colleagues. I have to improve myself in this respect. Communicate and learn more with colleagues and leaders outside of work, so that you can help yourself better at work.
Summary of Annual Work of Quality Management III
Over the past 20 years, under the care of the company leaders, my business level has been further improved and my working ability has made great progress. Especially for the handling of quality problems, there has been obvious progress and a certain ability of judgment and analysis. Let me sum up my work in the past year:
First, we should do four things in our work: be careful. Because the quality and quantity of what we do are related to the normal operation of the whole company. If there is something wrong with the quality, the interests of the company will be affected and will definitely cause great harm. The production workshop will also stop production because of quality problems; In this way, if the goods cannot be delivered on time, it will cause customer complaints, reduce the company's reputation and cause immeasurable losses to the company. So try to keep a clear head when working every day, ensure that every plan is accurate and improve work efficiency to the point.
Secondly, we should have perseverance and tireless spirit. Some people say: just look, but it's not. To be a qualified quality inspector, you must have patience and perseverance. However, we should always go to various posts to check whether these products are qualified. If there are any quality problems that other operators fail to find or deal with in time, they must be urged to be responsible and keep good communication with them to ensure the smooth progress of the production plan. So quality inspection is very important.
Finally, we must deal with the interpersonal relationship with various departments at work. One person's strength is limited, but the strength of a team is enormous. In the process of work, there will inevitably be intersections between colleagues, but I always treat these problems with a peaceful attitude, find out the key points of the problems, eliminate misunderstandings and resolve contradictions, thus creating a harmonious working environment. Only when you are in a good mood can you exert your potential in your work. For a team, the most important thing is that Qi Xin works together. Only in this way can the company develop better and better.
Looking back, although we have made some gratifying achievements, we have also found our own problems. At work, sometimes the awareness of pioneering and innovation is not enough, and the development of the cause needs constant innovation, but it is always steady and enterprising, afraid of chaos, and not decisive enough to deal with some problems. In addition, accidents in the production process are sometimes not reported to the leaders in time. In view of these problems, I will conscientiously sum up experience, carry forward achievements, overcome shortcomings, further strengthen theoretical study and work practice, and constantly improve my working ability and management level. Life goes on every day and the company is developing. I will constantly improve myself through learning and do my bit for the development of the company. I believe that no matter how the environment changes, as long as I am willing to pay and have a firm belief, I can't stop the pace of progress. I wish the company a better tomorrow.
Annual work summary of quality management 4
With the investment scale of water conservancy projects increasing year by year, coupled with the geographical characteristics of _ _ _ with more mountains and less water. The layout of water conservancy projects has the characteristics of many points, long lines, wide areas and large quantities. _ _ County Water Conservancy Bureau pays special attention to the quality and safety management of water conservancy projects from the following aspects.
First, improve quality supervision institutions and play a daily regulatory role.
_ _ county water conservancy project quality and safety supervision station is facing the reality of short establishment time and few personnel. The bureau takes the quality supervision station as the main force of quality management, and strives to strengthen the quality and safety supervision and management of water conservancy projects from three aspects: procedures, mechanisms and inspections.
1, starting with standardizing the quality and safety supervision procedures, and promoting the supervision of water conservancy projects according to law. In strict accordance with the Regulations on Quality Supervision and Management of Water Conservancy Projects, the legal person application system for quality supervision projects of water conservancy projects shall be implemented. Ensure that the application for quality supervision has procedures and the quality supervision has a basis. Further improve the water conservancy project quality management system based on the guarantee of the construction unit, the control of the supervision unit, the responsibility of the project legal person and the supervision of the quality supervision institution, ensure that the quality management meets the requirements of the project construction, and make the project quality under control.
2. Innovate the working mechanism and explore the concept of mass quality management. Strengthen the legal education of water conservancy project quality and enhance the legal awareness of quality of the whole people. Defining the property rights of reservoir ponds and dams and reforming rural water conservancy construction are the old ideas of higher water conservancy departments and improving the sense of ownership of village collectives. In the construction of rural collective reservoirs, villagers are gradually trying to participate in supervision and management. In order to strengthen quality and safety management, an engineering quality and safety supervision team composed of quality supervisors, project contacts, water conservancy personnel and villagers' representatives is explored to truly realize collective management.
3, from the in-depth inspection, to ensure the quality and safety of water conservancy projects. According to the progress of the project construction, the quality supervision team takes random sampling by combining patrol sampling with key inspection. Sometimes combined with other water conservancy work to carry out surprise inspection, such as combined with flood control inspection and spot check of projects under construction.
4. The quality and safety inspection of the project shall be "irregular, unclear and irregular" to realize real-time docking with the owner, design unit, supervision unit and construction unit at any time and place. Take photos of the problems found in the inspection and make on-site inspection opinions, so that there are inspections, requirements and feedback.
At present, the water conservancy project quality and safety supervision station has issued rectification notice 10, inspection opinion 17, water conservancy project quality and safety supervision and inspection record 35, quality supervision summary 19, quality inspection notice 3, and water administrative department informed criticism twice.
The second is to improve the quality management mechanism to ensure long-term management.
The Party Committee of the Bureau attaches great importance to the quality management of water conservancy projects, always puts the quality and safety of projects in the first place, and requires the overall formation of a large-scale quality management mechanism in which quality and safety are managed by everyone.
1, the project contact system is implemented. Ensure that all cadres have linked projects, so that everyone can participate in the project quality management. Departments should take their own responsibilities, cooperate with each other in project management, make up for each other, and achieve the goal of "project quality, safety and progress are promoted simultaneously".
2. Implement the quality inspection system. Dare to make a fool of yourself, organize a quality and safety inspection once a month, and the inspectors will go deep into the construction site to conduct a comprehensive verification of the quality of the engineering entity. Deal with the problems found accordingly, issue inspection notices and invite TV stations to the scene for exposure. Summary of engineering quality management.
3, the regular meeting system. Small water conservancy key counties insist on holding monthly working meetings to listen to the work progress reports and various suggestions of all parties involved in the construction and report the progress of the project. Under the organization of the leaders in charge, the relevant business departments insist on holding weekly meetings, reporting the work of the week and arranging the next work.
Third, there are problems.
1. There are only two local construction enterprises. The quality of on-site construction personnel is uneven, and the phenomenon that construction enterprises pay more attention to development than quality and safety still occurs. The on-site quality and safety management is not in place, and the investigation and management of hidden dangers are not serious.
2. The management power of the project legal person is weak. At present, many project legal persons are established in towns and villages, with imperfect institutions and mismatched technical strength. Except that water conservancy engineers are engaged in some related businesses, it can be said that the project legal person is nominal.
3. The ability of supervisors to perform their duties needs to be improved. Water conservancy projects generally have the characteristics of small projects and remote locations, so it is impossible for supervisors to live in the construction site. In addition, some on-site supervisors lack practical experience and sense of responsibility, which leads to poor supervision and guidance effect.
4. There are not many measures to control the quality and safety of the project, and it is basically managed by people. The quality and safety awareness of all parties involved in the construction is not strong. The means of quality supervision are not strong, and the requirements of quality supervision cannot be effectively implemented. Non-inspection is mainly influenced by funds, personnel and concept consciousness, and the quality and safety of the project basically depend on the subjective judgment of the site and appearance. There is no professional third-party testing data as a reference.
5. The establishment of water conservancy project quality and safety supervision station is only about 1 year. It is necessary not only to do a good job in water conservancy project quality and safety supervision for 20 years, but also to do a good job in the aftermath of old projects accumulated over the years according to work safety. Due to many factors, the data collection of all parties involved in the previous project is seriously lagging behind, which has caused great difficulties in the acceptance of the project.
6. In the face of many projects and few personnel, it is difficult for the water administrative department to achieve full coverage and management in place, and some professional knowledge cannot be updated immediately, making it difficult to keep up with management services such as rural drinking water projects, micro-irrigation projects, ecological dikes and supporting green landscapes.
7, water conservancy project quality and safety supervision station, although there are two people on the job at present, but one person still has a lot of reservoir reinforcement projects unfinished, and the other person has to take into account the safety production work, plus key small water-using counties in recent years, reservoir reinforcement, acceptance of legacy projects 20 years ago, etc. There is generally less time to really get out of quality and safety supervision.
Fourth, the next step
Further rationalize the quality and safety management system, improve the quality and safety management level, and promote the healthy and orderly development of water conservancy projects in our county.
1. Guide and cultivate the local market, effectively use the market competition mechanism and promote the healthy development of the water conservancy construction market.
2, strengthen the daily inspection and supervision, improve the management level and performance ability of the project legal person and supervision unit.
3, multi-pronged, all-round quality and safety supervision. Strengthen engineering quality inspection, and promote the steady improvement of engineering quality by means of quality inspection.
4. Give priority to professional supervision, and gradually introduce social supervision forces to make the project quality sunny.
5. Strengthen the training of professional knowledge and update knowledge, so that our managers can always be at the forefront of technology.
Annual work summary of quality management 5
20__ has become yesterday in an instant. In the past year, it was also an extraordinary year for _ _, and we carried out a number of equipment transformation and new product development; It also experienced the huge shock wave brought by the global financial crisis, which made people feel a lot. There are many things that need to be reviewed and summarized in the work of the quality department in the past 20 years.
The work of the quality department is mainly divided into seven parts: ISO quality system operation, incoming inspection of purchased raw materials, quality inspection and analysis, finished product inspection and packaging, measurement management and quality control.
I. Operation of ISO quality system
The main work of ISO quality system can be summarized as "three audits, one calibration and one revision", in which "three audits" refer to external audit, internal audit and management review, and calibration refers to the calibration of measuring instruments; Revision refers to the revision of the operation index file. The main work of the quality system in 20__ years is:
From June, 20 _ _ _ _ to February, 2002 1 4, the quality department led an audit team to conduct a comprehensive audit of all departments of the company, and * * * found two nonconformities and issued three observation items. All of them have been rectified within the prescribed time limit as required.
2.20__+65438 On February 24th and 25th, Huadian Wanfang Certification Company conducted an external audit on our company, and the results were satisfactory: there were no unqualified items (slight or serious), but two suggestions needed to be rectified. Relevant departments of the company have rectified the suggestions made by the external audit and revised some external documents.
3. On February 30th, 2006, at 65438, the company assisted the general manager to hold a "management review meeting", and the quality department was responsible for the implementation and tracking of the meeting resolutions.
4. In order to ensure the continuous suitability, sufficiency and effectiveness of the quality management system, the quality manual and procedure documents have been revised according to the standards in the past 20 years, the responsibilities and scope have been clarified, and new standard documents have been added.
5. In view of the nonstandard packaging materials of our products in Pinggu construction site at the beginning of the year, in June+February, 5438, the packaging materials of all our products were standardized;
Second, the raw materials purchased parts into the factory inspection
The department has strengthened the quality monitoring of raw materials purchased parts: all raw materials purchased parts included in the ISO quality management system have been tracked and tested. This year, due to the rising prices of various raw and auxiliary materials, the quality of some raw and auxiliary materials has declined, and the quality department has strengthened the inspection of raw materials and purchased parts. Most of the raw materials are received at a discount, which also brings some troubles to the subsequent processing efficiency.
It is still necessary to strengthen the supervision of raw materials and strictly implement the return system to ensure the improvement of raw material quality; For purchased parts, the quality department actively communicates with peers, strengthens data comparison, and carries out incoming inspection of purchased parts several times a month. The test error has been effectively reduced, but the sampling and sample preparation need to be further improved to ensure the timeliness and timeliness of the test data.
Third, the quality inspection and analysis
This piece is the main work of the quality department. In the past 20 years, the production load has been changing, the unstable factors in production have increased, and the testing work has also increased greatly:
There are a large number of semi-finished products this year, and paint is often scraped off during storage and stacking. Sometimes, due to the change of the original arrival time, the delivery time has to be postponed, which makes the finished products and semi-finished products in the finished product warehouse fade. Although there are touch-up measures, the appearance quality of the products is also affected.
This is where we should pay special attention in future production. Only by thinking from multiple angles can we do a good job in a more comprehensive way, improve our sense of responsibility, and make it clear from thought to action that "quality is the market".
No matter how good the internal quality is, the products will be eliminated by the market. We always believe that product quality is produced. As long as every employee in the production department has a high sense of quality and puts himself into every link of production and operation, the product quality will be steadily improved to meet the quality requirements of customers. Therefore, we must further strengthen the management of all links in the production process, so as to make a new breakthrough in our production level and product quality.
Four, finished product inspection and packaging
The company's main product is dust collector, and the inspection workshop is the last process to test the quality of dust collector products, which directly faces customers and has great responsibility. In 20__, the company overcame the difficulties of shortage of personnel, narrow packaging space and many product specifications and batch numbers, and successfully completed the quality control of the finished product of dust collector. The key performance indicators such as finished product inspection, raw material control and installation quality control have been well completed. There were no major customer complaints throughout the year.
Verb (abbreviation of verb) measurement management
Verification of measuring instruments: please ask the personnel of technical supervision bureau to compare and calibrate measuring instruments abroad as planned. Some testing equipment is calibrated regularly, which effectively reduces the cost. At present, the company has classified the archives of measuring instruments into the quality department for unified filing, and has done relevant external work as required.
Six, quality control
"Quality" is the core of the production system in 20 years. People in the quality department feel that the company pays more attention to quality work, and the workload and coverage of the quality department also increase. According to the requirements of the company to deepen quality work, the quality department improves the quality of quality personnel and follows up new products and standards in time. Do a good job in quality management planning and strictly control the quality to ensure that the quality of the company's products and services can meet the needs of market development and customers. In terms of quality control, we will make great efforts to strengthen the control of product testing methods and system problems. We have mainly taken the following measures:
1, record the work of the day with a log, and summarize and analyze the quality of the month with a monthly report, so that the company leaders can make decisions;
2. Quality seminar and customer complaint analysis meeting:
(1) At the request of the company, it was presided over by the general manager and the quality department attended the quality seminar. The meeting mainly discussed the analysis and research of engineering quality and its causes, and made an in-depth analysis of engineering quality problems.
(2) call cadres and technicians to participate in the "quality analysis meeting". The meeting analyzed and summarized the project situation, deeply analyzed the causes of the problems, and formulated relevant action targets from raw material procurement, finished product inspection to product installation.
3. Strengthen the tracking of the production status, varieties and specifications of dust collectors, and feed back the production fluctuation in time. And design statistical reports to improve quality records and statistics. Intuitive display of product quality. It has played a positive role in maintaining the company's entire management system and improving product quality.
4. Strengthen the training of employees: people are the most important factor in quality control, and the quality of employees plays a decisive role in quality control. Therefore, the quality department has intensified its training. The workshops also strengthened the training in management and technology, and took the company's "internal training" as an opportunity to train employees and team leaders on "sampling inspection, incentive management, time management, employees' professional awareness, quality control of quality control department" and other related trainings.
Shortcomings in 20__ years' work and 20__ years' improvement plan;
Looking back on the past year, with the efforts of all quality control personnel, we have achieved the goal of systematization and standardization of the quality department: working according to the process, judging according to the standard, recording the work and recording the statistics. The company's quality management system has also been improved, and the existing system has been enriched and improved through the drafting and revision of relevant system documents. Introduce relevant quality statistical methods to strengthen the statistics of quality objectives and the tracking of quality anomalies. But there are still some shortcomings that need to be improved within 20__ years:
1, the project quality control is not perfect, and the project manager should reflect the project quality problems in time, because the quality control scope is wide, including all aspects of the company's quality control. The project manager should always report the project quality to the quality department. It took the company 20__ years to improve the organizational structure of the quality department and ensure the normal operation of the quality control system.
2. Although the quality control mechanism has been established, it still needs to be further improved. In the future, we will take the opportunity of "ISO 9001:20 _: 20 _ _ internal auditor training" to re-establish the "internal auditor team" and comprehensively carry out the quality system work. Strengthen the supervision and inspection of the quality system of each department to ensure the effectiveness, suitability and adequacy of the quality system;
In 3.20__ _, the turnover of departmental personnel was still serious. In addition to strengthening its own work, it also urges the company to comprehensively and systematically consider, increase the support of policies and benefits, and reduce the negative impact of employee turnover on quality;
4. In view of the problems in production operation, do a good job in various tests, provide "accurate and timely" test data for production, strengthen communication and coordination between production departments, and give timely feedback on production anomalies and various fluctuations. Serve the production department well and improve the "quality";
During 5.20 years, each department appointed a quality manager to attend the meeting organized by the quality department to convey the spirit of the meeting and cooperate with the quality management.
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