In today's society, job responsibilities are becoming more and more important to people, and formulating job responsibilities is helpful to improve internal competitiveness and work efficiency. I believe that most people have a headache about how to make job responsibilities. The following is my collection of front desk duties (selected 6 articles), I hope it will help you.
Responsibilities of the receptionist 1 1. Everyone who is in charge of entering the company office should say "hello, what can I do for you" in polite language? Then, ask him to sit down, help him contact the person he is looking for, greet, receive, register and guide the guests irregularly.
Second, responsible for the wiring of the company's telephone switchboard. Pick up the phone and say, "Hello, XX Company", with clear voice, kind attitude and proper use of polite expressions; Record the situation that can't be contacted and tell them in time; Try to connect to the emergency phone, if it fails, report to the leader for handling; Good communication and coordination skills, strong sense of confidentiality.
3. Fax, copy and be familiar with the extension number of the front desk telephone company.
Fourth, keep the front desk clean and hygienic; Responsible for the distribution of office supplies and cleaning consumables, the replacement of old and new consumables, and the planned procurement.
Verb (abbreviation of verb) carries out the company's external liaison work according to the arrangement; Lead other work according to the arrangement.
Responsibilities of the receptionist 2 1. Reception: Visitors should look up when entering the reception hall. "Hello, who are you looking for?" And invite visitors to sit down, ask for instructions and introduce them to the relevant area, serve tea for one minute, and be responsible for adding water and updating the ashtray;
2. Hygiene and cleanliness: the ashtray shall not exceed five cigarette butts. Clean the ashtray and teacup within three minutes after the guest leaves;
3. Operator service: You must answer within three tones, "Hello, XX Company". "; If it is automatic, it must be changed to manual within three minutes; Call the "general manager" and judge that it is an advertisement and should not be transferred directly. You have to ask why it should be transferred to the relevant departments afterwards;
4, fax information must be delivered to the relevant personnel within five minutes;
5, responsible for receiving and managing newspapers and letters;
6. Safety work: check whether the copier is turned off before work, turn off all power supplies, and be responsible for closing doors and windows;
7. Accept other jobs arranged by the administrative assistant (assistant recruitment).
Responsibilities of the receptionist 3 1. Under the leadership of the front office manager, be responsible for the management of the reception team and report directly to the front office manager.
2. Be responsible for formulating the rules, regulations and workflow of the reception team and improving the standard of job responsibilities.
3. Be responsible for the ideological work of subordinates, arouse the enthusiasm of employees, and complete various tasks with high efficiency and high quality.
4. Be responsible for the scheduling and attendance of this group, and assign tasks to subordinate employees.
5. Responsible for checking employees' gfd, service quality and workflow, and urging employees to act according to the rules. Reward and punish employees according to their performance. Help subordinates solve problems at work. Deal with work mistakes and accidents.
6. Be responsible for coordinating the relationship between this group and other groups.
7. Be responsible for making training plans and conducting business training and assessment for employees of the Group on a regular basis. Continuously improve the professional level and service quality of employees.
8. Convey instructions from superiors to subordinates, report the situation of this group to superiors in time, and consciously abide by the reporting system for instructions.
9. Be responsible for checking the usage of necessary items and equipment in this group, and timely supplementing and reporting maintenance.
10. Do a good job of fire prevention and theft prevention within the scope of this group.
Responsibilities of the receptionist 4 1. Responsible for collecting fees and guiding guests to the outpatient daily charge office;
2. Connect the appointment information of the medical guide post and be responsible for patient registration;
3. Answer patients' questions and inquiries about expenses;
4. Pay the daily business expenses on time, and reconcile the bill with the cash on the business day, so that the accounts are consistent with the facts; Daily report of outpatient clinic and treatment;
5. Send the prescription of traditional Chinese medicine to the cooperative pharmaceutical factory and register the receiving address of the guests;
6. Complete other tasks assigned by the department.
Responsibilities of the front desk reception post 5 1, telephone, WeChat consultation reception, visiting reception and registration records;
2. Familiar with the school's "course type, start time, charging and refund standards, audition, etc." And can answer specific questions raised by parents at any time;
3. Be responsible for the hygiene of the front office area of the school;
4. Assist in teaching and school daily work;
5. Student attendance, notification and WeChat public platform management;
6. Regular off-campus publicity and promotion.
Responsibilities of reception post at the front desk 6 (1) Do a good job in receiving visiting customers;
(2) Do a good job in receiving and sending all kinds of documents, letters and express delivery;
(3) Answer calls, send and receive faxes, transfer calls or record information as required to ensure timely and accurate;
(4) Handling emergencies and timely notifying relevant departments for handling;
(5) Be responsible for the front desk order and keep the front desk environment clean, quiet and orderly.
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