Skyworth TV after-sales telephone 24-hour hotline (one-on-one nanny service)

Skyworth TV after-sales maintenance telephone number 400-1535-118.

Skyworth TV after-sales service telephone number is 400-1535-118.

Skyworth adheres to the service tenet of honesty first, reputation first and users are God, and serves our customers with professional technology and excellent service. In order to do better, you just need to make a phone call. We will go all out; Please contact us directly if necessary. 24-hour online service, welcome to call! line

Unified charging standards, put an end to arbitrary charges and after-sales maintenance.

〔 1〕400- 153-5 1 18〔2〕400- 1535- 1 18

In order to protect your rights and interests, Skyworth suggests contacting the national after-sales service center or service outlets. 24-hour service hotline: 400-1535-118.

Service flow/procedure

1. Call: Our services are all over the city, which greatly facilitates customers. So, please don't worry when your electrical appliance breaks down. Just a phone call, we will provide you with professional, fast and high-quality services at any time.

2. Registration and appointment: You need to describe the type, brand, model, fault phenomenon of electrical appliances, as well as your contact information and address, so that we can provide on-site service more quickly and conveniently.

On-time delivery: We will arrive on time according to the scheduled on-site service time.

4, check the fault: in the case of convenient boot, we will first test the fault of electrical appliances, so as to eliminate the fault. After testing and troubleshooting, the maintenance technician found the general cause of electrical failure.

5. Determine the cost: Before the formal troubleshooting, report the cause of the failure, and quote the cost required to repair the failure, so as to be aware of it. At the same time, you can also give up maintenance because the price exceeds the budget. If we give up maintenance, our staff will only charge 40 ~ 100 yuan for idle running.

6. Troubleshooting: If the customer agrees to repair, we will officially troubleshoot the fault until it disappears.

After troubleshooting, customers began to check, and we strive to be as perfect as ever.

Maintenance service commitment:

1) release our telephone number to customers, and expect customers and relevant departments to work for our service. The maintenance center has a professional construction certificate, and CLP is a professional maintenance service provider.

2) Repair in strict accordance with repair procedures and operating procedures to ensure repair.

3) Strictly control the accessories, and put an end to the use of fake and inferior accessories and waste accessories.

4) Someone is on duty for 24 hours and responds within 24 hours. The maintenance workshop and the front desk will receive holidays without rest to ensure that users can maintain at any time; Establish maintenance standards; Set up a repair team in time and arrive at the scene for repair at any time.

5) Strictly implement the maintenance specifications of the city and our company, do not exaggerate faults, and put an end to arbitrary charges.

6) Distinguish the long-distance faults of foreign customers, solve technical faults, and deal with the demand of mailing accessories in time. If foreign customers send their own repairs, we will * * solve problems for your machine and strive to complete the maintenance on the same day.

7) All the machines repaired by our center (repair department) are guaranteed for 3/6/ 12 months. During the warranty period, if there are any problems due to maintenance or replacement of accessories, our center will be responsible for maintenance.

8) Customers who have repaired the machine in our center can enjoy a half-price treatment of the repair fee when they repair the machine in our company again with the receipt and warranty certificate.

9) Establish a return visit standard: regularly report the use of the machines maintained by our company and the services provided by our company, as well as the maintenance service outlets in urban areas.

Warm reminder! : One of the following situations is not covered by the warranty, and the special service outlets can carry out the maintenance at a charge according to the relevant provisions of this manual:

1 Consumers are damaged due to improper use, maintenance and storage;

2. Damage caused by installation and maintenance of non-special service outlets (including installation or disassembly and maintenance by consumers themselves);

3 No warranty certificate or valid purchase certificate;

4. The valid certificate is inconsistent with the warranty certificate or altered;

5. Damage caused by irresistible natural disasters or harsh use environment;

6. Disposable products, which have exceeded the shelf life.

The national service cities are:

I. Municipalities directly under the Central Government:

1. Beijing

2. Shanghai.

3. Tianjin.

4. Chongqing.

Second, North China.

5. Hebei: Shijiazhuang, Tangshan, Qinhuangdao, Cangzhou, Langfang,