The customer service telephone number of Chengdu Airlines is as follows:
According to its official website, the complaint telephone numbers are 956028 and 028-65098999.
Official website Complaint Description: In order to effectively safeguard your legitimate rights and interests, you can give us feedback on the problems and suggestions you encountered during your trip. In order to ensure that your feedback is handled in time, please fill in the relevant information truthfully and we will get in touch with you in time. Thank you for your understanding and support.
Contact Complaint Customer Service Description
Students and teachers who meet the application scope of the complaint can go to the ticket counter directly under Chengdu Airlines or call the service hotline of Chengdu Airlines at 956028/(028 6666888) with the Certificate of Delayed Return from School and the Identity Certificate of Students or Teachers. Passengers who apply for a refund shall handle it at the original ticket issuing place according to the conditions of ticket use, and charge corresponding fees.
What's the phone number of Sichuan Airlines?
The customer service numbers of Sichuan Airlines are 95378 and 028-8888888.
Sichuan Airlines opened 24-hour direct sales service hotlines 95378 and 028-8888888 to provide customers with the following services.
1, providing air ticket inquiry, reservation and rescheduling services.
2. Provide flight dynamic inquiry and abnormal flight consulting services.
3. Provide services such as account inquiry and change consultation of Golden Panda members.
4, accept special passenger service (VIP only, pregnant women under 32 weeks.
5, provide new products, new business, all kinds of information and other consulting services.
6. Accept passengers' suggestions and opinions on the products and services provided by the company.
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Special services of Sichuan Airlines:
1. Sichuan Airlines provides special services for the elderly, the weak, the sick and the disabled.
1. Passengers who need stretchers and wheelchairs, please inform the staff of Sichuan Airlines when purchasing tickets and checking in.
2. For sick and pregnant passengers, please truthfully inform the staff of Sichuan Airlines when purchasing tickets and going through boarding procedures, so that Sichuan Airlines can take corresponding measures.
Second, Sichuan Airlines provides "unaccompanied children" service for children traveling alone.
1, 5- 12-year-old children, when purchasing air tickets, bring valid identity documents to the ticket office directly under Sichuan Airlines or the authorized agency.
2. Provide special care services for "unaccompanied children" throughout.
Sichuan Airlines official website-Service Commitment
Sichuan Airlines manual customer service 24-hour telephone
Sichuan Airlines manual customer service calls 95378 for 24 hours.
Sichuan Airlines Co., Ltd., formerly known as Sichuan Airlines, was established on September 1986 and officially set sail on July 14, 1988. Sichuan Airlines Group Co., Ltd. was established on August 29, 2002, and Sichuan Airlines Group Co., Ltd. holds 40% of the shares of Sichuan Airlines Co., Ltd.
Headquartered in Chengdu Shuangliu International Airport, Sichuan Airlines is the largest all-air passenger fleet airline in China. In addition to Chengdu headquarters, Sichuan Airlines has set up branches and bases in Chongqing, Yunnan, Beijing, Zhejiang, Heilongjiang, Shaanxi, Hainan, Xinjiang, Xichang, Tianjin, Nanning, Shenzhen and Mianyang, forming a route network layout covering more than 80 large and medium-sized cities across the country.
Responsibilities of Sichuan Airlines' artificial customer service
Answer the technical flow of each brand, and answer customers timely and accurately according to the knowledge base. Provide standard services to customers; Quickly grasp the company's new policies and new business, actively promote the company's new products in the process of telephone service, and urge customers to have the willingness to use the company's products.
Accept the business and customer complaint telephone number applied by customers, accurately record the complaint content, and timely generate electronic work orders for businesses that need assistance from other positions and forward them to the background group; Assist to sort out the training materials in the group and coach the junior customer representatives. Participate in various trainings to improve overall quality. Participate in various team activities and support team building.
What's the customer service number of Chengdu Airlines?
The customer service telephone number of Chengdu Airlines is 956028/(0286668888.
Chengdu Airlines was established on 20 10 65438+ 10 on 22 October, jointly funded by China Commercial Aircraft Co., Ltd., Sichuan Airlines Group Co., Ltd. and Chengdu Communications Investment Group Co., Ltd., creating a precedent for domestic central enterprises, provincial enterprises and municipal enterprises to invest in building enterprises and undertaking the strategic mission of demonstration operation of domestic civil aircraft.
Chengdu Airlines is headquartered in Chengdu, Sichuan, and its main operating base is located in Chengdu Shuangliu International Airport. Its business scope includes international and domestic air passenger and cargo transportation business and aviation equipment import and export business.
Chengdu Aviation Organic Team has a scale of 44 aircraft (including 32 Airbus A320 series aircraft, ARJ2 1-700 aircraft 12 aircraft), and has opened more than 70 domestic and international routes.
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Service commitment of Chengdu Airlines:
When the flight is delayed, Chengdu Airlines promises to try its best to provide services for passengers and meet their basic needs.
1, timely and accurately inform passengers of the delay information.
2. If the flight is delayed due to Chengdu Airlines, free drinks will be provided for more than 2 hours, free accommodation will be provided for more than 4 hours, and free meals will be provided during meal time.
3. If the flight is delayed due to Chengdu Airlines, and the delay time is 4 hours (including -8 hours), the maximum compensation for passengers who finally take Chengdu Airlines flights shall not exceed 200 yuan/person; If the delay time is 8 hours (including more than 8 hours), the compensation for passengers who finally take Chengdu Airlines flight shall not exceed 400 yuan/person.
If the flight delay is not caused by Chengdu Airlines, Chengdu Airlines will assist the passengers who need drinks, food and accommodation, but the expenses will be borne by the passengers themselves.
Official Website of Chengdu Airlines-Company Profile
Chengdu Airlines Telephone
Chengdu Airlines Tel: 956028 and 028-66668888.
Chengdu Airlines Co., Ltd. was jointly funded by China Commercial Aircraft Co., Ltd., Sichuan Airlines Group Co., Ltd. and Chengdu Communications Investment Group Co., Ltd. on 20 10/0/22/0, creating a precedent for domestic central enterprises, provincial enterprises and municipal enterprises to invest and build factories, and undertaking the strategic mission of demonstration operation of domestic civil aircraft.
Chengdu Airlines is headquartered in Chengdu, Sichuan, and its main operating base is located in Chengdu Shuangliu International Airport. Its business scope includes international and domestic air passenger and cargo transportation business and aviation equipment import and export business.
Customer service content of Chengdu Airlines
1. By answering the phone, provide passengers with the service of booking, returning and changing tickets.
2, by answering the phone to provide passengers with various problems in flight consulting services.
3. Answer the customer hotline and answer relevant questions.
4. Provide customers with satisfactory consulting services through telephone, e-mail and online platform.
What's the telephone number of Chengdu Airlines?
Customer Service: _OO8-O32-6 1_ Reservation, change and refund. Customer service hotline: _OO8-O32-6 1_ Accepted: air ticket reservation, air ticket change, flight change date, air ticket refund, price inquiry, travel to travel itinerary, printing, luggage consignment, business handling, etc! ! ! ! In order to thank the passengers for their consistent support to civil aviation, the special ticket center recently launched a special ticket with a minimum discount of 20% for each route, and airlines began to try the operation mode and set up professional departments to operate online business. After more than a year of exploration and attempt, the online transaction volume began to rise rapidly in 2002. Airlines mainly book tours, and also engage in hotel and air ticket booking business. In May, 2004, airlines tried to launch a new travel booking mode-airline e-ticket, which specially opened up some travel routes to attract tourists to book their trips online by means of "paying online and enjoying 30% discount to 500 yuan". This move aims to provide tourists with a "one-stop" travel booking service from booking to payment without leaving home. It is understood that airline e-tickets are convenient and fast. After the "e-ticket online payment" service is opened, passengers can book tickets online, pay for tickets, transfer tickets through local machines, and go to the local bank counter to handle tickets. Limited quantity, book as soon as possible! China Civil Aviation Co., Ltd. is an aviation industrial company initiated by China Civil Aviation Group Corporation, based on the former China Civil Aviation Company, and reorganized with China Northern Airlines, airlines and airlines. It is an airline initiated and controlled by China Civil Aviation Group Corporation. Booking procedure: 1. Booking tickets through customer service telephone can only be paid through the bank, not in cash, and customers must pay the ticket before booking tickets for customers. After payment, the customer must contact the booking staff to verify the customer's ticket. Validity of registered customers. 3. The customer can pick up the ticket at the window designated by the staff with the validity period and ID card, or deliver the ticket to the door. 4. Booking passengers should check in at the airport 30 minutes in advance with their own validity. 5. Passengers must pay the ticket within 60 minutes; Then place an order; Otherwise, the system will freeze or cancel the e-ticket you booked. 6. Pay within the credit period. Payment methods include: A, bank counter C, online banking transfer B, self-service UnionPay transfer D, and deposit machine dfdd without card. Ticket collection method: 1. Tickets can be delivered to your door free of charge through the address of the booking customer. 2. With the valid identity of the booking customer and the customer order number, you can pick up the ticket directly at the airport. Special statement: 1. Please abide by the company's rules and regulations, and all users who consult and accept business must follow the procedures. 2. Please observe the rules and regulations of E-ticket of Passenger Transport Department of Aviation Administration. 3. All booking users must provide real and valid certificates or valid contact information. 4. The staff successfully placed your e-ticket, and then provided the account designated by the Passenger Ticket Department of the Air Railway Bureau to pay the ticket for you. We will send you your e-ticket reservation number by mail or other means after receiving the ticket. 6. You can check your ticket information online according to the e-ticket reservation number sent to you. 7. Booking passengers should pick up their tickets at the airport 30 minutes in advance with their own validity. 8. Passengers must pay the ticket within 60 minutes; Otherwise, the system will freeze or cancel the e-ticket you booked. Our special ticket center recently launched a special ticket with a minimum discount of 20% for each route. Airlines began to try e-commerce operation mode and set up professional departments to operate online business. After more than a year of exploration and attempt, since 2002, the transaction volume of online business has started to rise rapidly. Airlines mainly make travel reservations, as well as hotel and air ticket reservations. In May, 2004, airlines tried to launch a new travel booking mode-airline e-ticket, which specially opened up some travel routes to attract tourists to book their trips online by means of "online payment and enjoying 30-to-500 yuan discount". This move aims to provide tourists with a "one-stop" travel booking service from booking to payment without leaving home. It is understood that airline e-tickets are convenient and fast. After the "e-ticket online payment" service is opened, passengers can make an appointment with customer service staff through the hotline and write a bill. Limited quantity, book as soon as possible! China Civil Aviation Co., Ltd. was established by China Civil Aviation Group Corporation, based on the former China Civil Aviation Company, and reorganized with China Northern Airlines, Xinjiang Airlines and Chongqing Airlines. Companies adhering to the "safety first, passengers first, honesty first" business philosophy, dedicated to provide customers with "rest assured, satisfied, comfortable, tempted" service, your satisfaction is our pursuit! I wish you and your family peace, smoothness, auspiciousness and health! have a nice trip