As a company manager, do you care about the mental health of employees? Do you know that the mental health of employees can not be ignored? I brought you the mental health of employees that can't be ignored. I hope it will help you.
Depressive tendency
The reporter recently interviewed Mr Zheng Huahui, general manager of Beijing Ipsos Consulting Co., Ltd.. As the earliest and most formal professional organization of Employee Assistance Program (EAP) in China, since the establishment of 200 1, it has provided professional advice and help to many financial industries, telecommunications industries, IT industries, energy industries and multinational companies.
? In the increasingly fierce competitive environment of modern society, professionals will encounter conflicts in work, family, education, emotion and marriage. But what bothers them most is their future career development. ?
As early as 1998, Zheng Huahui began to study the occupational mental health in the workplace, and joined EAP China on 200 1. He has unique and profound views on the mental health problems of employees and managers in the current workplace.
The idea of introducing EAP into China stems from the fact that several well-known foreign-funded enterprises and large mainland companies came to the Psychology Department of Beijing Normal University for help one after another: their employees were in different degrees of negative state at work, and these situations got the attention and attention of the company bosses in time.
Zheng Huahui immediately organized corresponding training and psychological counseling for them. Through psychological intervention, psychological consultation and hotline service, employees of these enterprises can understand their physical condition and re-recognize themselves, which has achieved good results in restoring their work confidence and efficiency.
Among the top 500 enterprises in the world, 90% are using EAP to improve employees' mental health, thus establishing excellent corporate culture and maintaining positive work enthusiasm. It is these foreign-funded enterprises that make the concept of EAP popular among large enterprises in China. On the basis of studying and drawing lessons from foreign EAP experience and practices, Ipsos has made changes and innovations, and created China EAP model suitable for the actual situation of China organizations.
? In China, the psychological distress of professional people is mainly manifested in three levels. The first level is depressive tendency. This is one of the most common and serious occupational mental health problems in the workplace, which is much more serious than the second-level job burnout and the third-level workplace stress. The body, mood, thinking and behavior of professionals who are prone to depression will be affected. We can observe that their work efficiency and stability are lower than before, their memory and attention are not as good as before, they often ask for leave or are late, and their interest in work is seriously lost. The causes of depression are complicated, which may include genetic factors, biochemical factors, social and cultural environment factors, personality factors and so on. For example, people with perfect personality are more likely to be depressed and stressed. In addition, major changes in life or work, such as being fired, the death of a loved one, and things that have not been solved for a long time, may also cause depression. It should be noted that the tendency of depression we are talking about here is different from the depression we often talk about. Depression needs to be diagnosed by a doctor or psychologist, and it can only be diagnosed if it meets the diagnostic criteria of depression. The tendency of depression is that there are some symptoms of depression, such as depression, and a sense of meaningless future. These symptoms may be short-term and temporary, but if they last too long, they may develop into depression that needs treatment. )? Zheng Huahui analyzed.
The human body is like a very sophisticated and complicated machine. Various systems and internal organs depend on each other and complement each other, so as to keep various functions of the human body in a balanced state and maintain normal physiological activities. In daily work, people are constantly attacked and interfered by various external adverse factors, and will not get sick, because the human body itself has a stress regulation mechanism, which can quickly restore the unbalanced state to the original balanced state. When the human body is overworked (super physical labor or super mental labor), the stress adjustment ability of the human body decreases, and the various balances of the body cannot be well adjusted, and diseases are easy to take advantage of it.
According to Ipsos' research, these people account for about 2%-3% of the total number of employees. They are on the verge of depression and tend to be depressed. Psychological problems have become one of the main factors that hinder the growth of employees.
Depression itself is not terrible. In western countries, people talk generously with psychologists to express their pain and helplessness. Through psychological counseling and medication, their health can be restored.
? As long as depression is prevented in advance, doctors correctly evaluate it, determine whether they have temporary mood swings or have been diagnosed with depression, and conduct emotional counseling and remedy in time, this accident can be completely avoided. ? For the employee accidents that have happened in some enterprises, Zheng Huahui's words can't help but make people feel sorry for these tragedies.
Occupational exhaustion
On Monday, when Xiao Wang walked into the office where he had worked for six years, he suddenly felt headache, swollen eyes and stomach cramps, and then his heart beat faster and he felt dizzy. She is no stranger to this feeling, so she skillfully asked the leader for a day off to go home and rest. When she left the company, she didn't realize that she had inadvertently reminded herself. She walked lightly on her way home.
? This is a typical phenomenon of job burnout, which generally happens to employees who have worked for about five years. From the initial enthusiasm to the current burnout, they feel at a loss at work and even don't want to go to work on Monday. This lack of spiritual energy is the occupational exhaustion of the second of the three levels of psychological problems. ? Zheng Huahui explained.
Occupational exhaustion, also known as occupation? Burnout? It refers to a state of physical and mental exhaustion under heavy work pressure, a feeling of being tired of work, and a feeling that physical and mental energy is exhausted by work. Occupations dealing with people (such as psychological counselor, teacher, police, customer service, etc.). ) are all high-risk groups of job burnout.
? Job burnout is largely caused by excessive pressure. First of all, it is reflected in the state of emotional exhaustion, which will gradually make people not in the mood to go to work, and may also make people feel unwell as soon as they go to work. Secondly, make people become cynical and start to satirize, criticize and attack everything related to work. Finally, it also makes people's self-evaluation to the extreme, resulting in a sense of incompetence. This part of employees with job burnout has accounted for 10%- 15% of the group, and some enterprises even reached 30%. ?
Besides stress, there are many reasons for job burnout. When the employee's personal value evaluation is inconsistent with the self-perception of work performance in reality, there will be a big psychological gap; Or the lack of reasonable personal career development planning, did not give play to personal expertise and enthusiasm; Or in order to get money and fame, employees overdraw their health for grades and so on. , will lead to different degrees of job burnout. In addition, the confusion of work, life and social roles, the conflict with senior leaders at work, the influence of corporate culture and the working and office environment will have a negative impact on employees' psychology.
Frontal pressure
According to the estimation of the American Institute of Stress, stress and the diseases, absenteeism, physical exhaustion and mental health caused by it cost American enterprises more than 300 billion dollars every year.
The development of modern China society has brought opportunities and challenges to professionals. With the intensification of competition and the increase of unstable factors, their psychology is under great pressure.
Psychologist Xu Changjiang defines work stress as: in the work environment, stressors that threaten personal goals act on individuals for a long time and continuously, forming a series of physiological, psychological and behavioral reaction processes under the influence of individuals and coping behaviors.
Zheng Huahui has a unique and in-depth view on pressure. He thinks that stress can be divided into positive and negative. Positive pressure makes people forge ahead, while negative pressure causes psychological problems. For example, weekly performance appraisal and regular sampling from top to bottom often make the whole company feel uneasy and nervous.
? The third of the three levels of psychological problems is stress. In our survey, 50%-70% people in enterprises feel negative pressure, and this figure is as high as 70% in management. And individual enterprises, even ordinary employees, even feel the pressure of 90%. ? These data are telling a reality: the existence of workplace stress has gradually become very common.
There are many reasons for the formation of stress, usually all kinds of stress at work, that is, workplace stress. Including overwork, interpersonal communication, role conflict, working environment and so on. If this kind of pressure is not released or alleviated, it will affect the physical and mental health, mood and even work of employees.
Did you attend EAP today?
? It is precisely because of the psychological status of employees in large enterprises that they turn to EAP to guide employees in need through telephone, network and on-site comprehensive methods. ? Zheng Huahui said that the value of EAP is embodied in cherishing the quality of human life here.
With the development of market economy and the increasing pressure of employment environment, more and more employees feel the pressure from the workplace. Many people think that workplace stress will not directly affect enterprises. In fact, workplace stress is closely related to employee's absenteeism rate, turnover rate, accident rate and job satisfaction, and its impact on enterprises will be potential and long-term.
At present, most enterprises carry out EAP out of caring for employees, and at the same time, they also notice that occupational mental health has become a problem that must be faced in current enterprise management, which is directly related to the benefits and social interests of enterprises. They realize that the positive and healthy psychological quality of employees is as important as having first-class working ability. Through EAP, it not only reflects the enterprise's attention and care for employees, but also directly improves the psychological capital of employees and establishes a healthy working atmosphere, so that management can better understand their own teams and grasp the development direction of enterprises. Achieve a win-win situation for employees and enterprises.
EAP provides consulting services for enterprises, and employees listen to psychologists' lectures with relish and receive psychological training gracefully together, gradually forming a healthy and optimistic group atmosphere.
After a hard day, ask your colleagues around you happily. Going to EAP together today is no longer a joke, but a kind greeting to relax and relieve stress.
? EAP can't directly relieve the stressors in the workplace. The social problem of stress has its profound roots, such as the rapid social change and the inability to adapt to new ideas. What we do is to help enterprises and employees correctly understand the pressure, master the knowledge and methods to relieve the pressure correctly, so as to correctly handle the pressure and avoid the negative impact caused by the pressure. ? Zheng Huahui's words are earnest, earnest, and memorable.
On the mental health problems that can't be ignored, as long as employees correctly recognize the existence of stress and adopt a set of effective methods to deal with it, they can play a role in relieving, regulating and dispersing, and always maintain a positive and optimistic attitude towards work and study. Relieving the pressure from different levels and angles not only avoids the bad influence on enterprises and individuals, but also plays a role in resolving the potential risks of enterprises, and also allows employees to get real and meticulous care and care, which is of great benefit to creating a good working atmosphere, enriching corporate culture and improving work efficiency.
When an enterprise is aware of the pressure of employees and manages it, if it takes a correct attitude to examine the inner feelings, stressors, opinions and even opinions of employees in time, it will undoubtedly promote the good development of the enterprise, form a virtuous circle and extend the life cycle of the enterprise to a great extent.
;