Warehouse supervisor, that is, presiding over the development and management of various businesses in the warehouse department. In order to make the warehouse management activities orderly, it is necessary to manage the overall operation of the warehouse from both soft and hard aspects according to the logistics requirements of the supply and demand sides, and systematically plan, organize, coordinate, train, encourage, control and supervise the warehouse management activities, so as to make the warehouse run efficiently and turn around quickly, and achieve the best logistics and social benefits. Then as a qualified warehouse supervisor, its hard and soft responsibilities are reflected in:
A) hard responsibility:
(1) Implement the rules and regulations of the organization and divide the responsibilities of subordinates comprehensively and appropriately.
(2) Do a good job in the site design of the warehouse: reasonably design and plan the relevant facilities, equipment and storage layout of the goods in the warehouse on the principle of ensuring high-frequency and efficient access of goods.
(3) Grasp the relevant characteristics of articles: be familiar with the characteristics of various articles in the warehouse, such as loading and unloading, handling, storage and maintenance, packaging and integration. It plays a supervisory role in the perfect preservation of the use value of goods and a series of activities to effectively increase the value of goods.
④ Efficient and high-frequency use and maintenance of warehouse facilities and equipment: Familiar with the characteristics, use methods and maintenance measures of various facilities and equipment in the warehouse, such as the use of shelves, forklifts, sorting machines and other equipment, all require skilled employees to purchase warehouse facilities and equipment according to local conditions, so as to promote the economical use of facilities and efficient use of equipment.
⑤ Formulate a series of related standard operating procedures for specific items: be familiar with a series of related businesses such as warehousing acceptance, storage, distribution and processing, distribution and inventory of specific items, formulate standard operating procedures, and do a good job in supervision, guidance and audit of key links.
⑥ Strong ability to deal with emergencies: Have the ability to deal with some emergencies (such as theft and fire) quickly, and take corresponding preventive measures.
⑦ Do a good job in attendance and assessment of personnel in this department, seek truth from facts, with clear rewards and punishments.
B) Soft responsibilities: related auxiliary work for warehouse management.
(1) To improve employees' business skills, organize employees' business skills training activities regularly or irregularly, such as the characteristics of various articles, safety knowledge, the use and maintenance of various equipment, and the use of warehouse management software. Explore employees' personal strengths and suit their own needs.
(2) Because warehousing is a frequent and boring job, we should always motivate our subordinates and constantly improve their work enthusiasm and morale.
(3) As the increase of storage facilities and equipment and the research and development of management software systems require a lot of capital investment, they all need the support of higher authorities in all aspects. Therefore, it is necessary to strengthen the support of the higher authorities to the unit, report the situation to the higher authorities regularly in specific work, and speak with data to convince the higher authorities.
(4) Because warehouse management is not an independent operation link, the warehouse supervisor should also coordinate with relevant departments such as purchasing and sales to make reasonable use and supplement of materials and personnel arrangements.
⑤ In order to make warehousing management scientific, it is necessary to establish corresponding warehousing standards and norms. Such as the Safe Storage Manual, Visual Management Manual and Dangerous Goods Management Manual.
In short, as a qualified warehouse supervisor, you need to always put hard and soft duties into practice and have outstanding performance, so that the good quality after practice is reflected in the following points, which complement each other and make common progress:
(1) Solid knowledge system and skilled skill operation: proficient in warehouse management knowledge, such as the introduction of various warehouses and their equipment, the basic characteristics of various goods and their related knowledge of packaging, safety, hygiene and storage, the knowledge of warehouse facilities location and planning, and familiar with various information technologies and skill operations of modern warehouse management, such as the construction, use and maintenance of information software systems related to warehouse management.
Proficient in warehousing business: familiar with various operations of warehousing management (such as cargo handling, handling, distribution and processing, inventory, etc.). ) and process, commodity warehousing management and audit.
(3) Strong organizational management ability: Being able to establish a clear organizational structure, rules and regulations and operational norms is conducive to the effective operation of various operations organized by the warehouse and the standardization and standardization of management.
(4) Strong leadership and motivation ability: It has a friendly appearance and leadership temperament, and can always motivate employees' work morale, so that they will always maintain a strong interest and pride in their work.
⑤ Strong teamwork and communication skills: it is conducive to the harmonious coexistence and progress of employees in the organization, and constantly promotes the improvement of employees' working ability and quality.