Summary and feelings of real estate work 1
20x is drawing to a close, and this year's work makes me feel very valuable. This is a test for me. From the beginning of real estate sales, I have made progress in many aspects. From the beginning of implementing the company's leadership policy, I have been doing well. I think it is very important to keep abreast of these things and keep improving them. I don't think there is anything to escape from my future work. I have clearly realized my responsibility, which is my duty. Work is in direct proportion to harvest. I must be clear about this. As a real estate salesman, there are many things that need not be pointed out one by one.
I. Work and business aspects
First of all, I always think that improving my ability is the first priority. As the basic principle of sales, I have confidence, and I realize my ability and what I sell. I think these are very critical. I must abide by business rules. This is what I have always made clear. I don't want to do these things badly in my work and life. Only by constantly improving myself and improving my level will I not be in a state of no state. Doing your own thing well is the key. Now I think a lot. I have been improving my ability. I dare not say how much I have improved this year, but I must be better than yesterday. I am very confident. Although I said that my performance in the past year was not particularly outstanding, I even had some problems at work. I think these are very critical. Now I am pushing myself to do these things well. I think it's right as long as I do it.
Second, learn new knowledge.
Sales don't always depend on your own experience. In many cases, they need to have a stable state. Learning new knowledge can enrich yourself. To a large extent, these are very rare. I think it is the most important thing to do all these things well. A lot of knowledge about sales is very valuable, and I may not be able to learn it if I want to. This makes me cherish my future situation more. In the past year, I always felt that I lacked some knowledge about sales, which made me know the importance of knowledge. I should always know this and try to blend in. This has always been my pursuit. I have been asking myself to do it well for a year. I've thought a lot, and I want to seize every opportunity to learn at any time.
Third, the shortcomings of the work.
Over the past year, I have always made mistakes in some details. Although the details are not as important as a real estate salesman in many cases, it will make me form a bad habit again and again. After a long time, something will definitely happen. Now I can clearly realize this. I think no matter what happens, I always need a serious attitude. This is my shortcoming, and I will definitely improve my shortcoming.
Summary and understanding of real estate work II
The achievements of 20x years are about to become history, and a new year has begun. For our Dexiang Real Estate, we are about to turn over a new page and continue to write a new chapter.
The new year will be a new situation, new challenges and new requirements. We are faced with new tasks, new opportunities and new challenges. While affirming the achievements, we should also face up to the existing problems. Specifically, there are mainly the following aspects:
First, property management.
Property management is better than product after-sales service, which is directly related to the image of our Oriental Garden in society and affects the long-term development of the company. Therefore, building brand property will become the focus of property management companies in the 20th century. Last year, several important problems appeared in property management companies:
(a) The high mobility of personnel makes it difficult to recruit professionals.
Last year, nearly 120 employees left their jobs, which is equivalent to an entire property company. The high mobility of employees will inevitably bring a series of problems: on the one hand, it will increase management costs such as recruitment fees and training fees; On the other hand, internal business processes cannot be effectively continued, and some work cannot be effectively carried out. Therefore, in view of this problem, property management companies must analyze the main reasons for employees' resignation in a comprehensive and detailed way, take effective measures in time, strive to improve the sense of belonging and cohesion of internal employees, show more care, let employees feel the warmth of home and reduce employee turnover. At the same time, through various channels and ways, recruit excellent property management talents to ensure the sound development of property management companies.
(2) There are still loopholes in safety work.
Due to the small number of security personnel and high mobility, the professional quality needs to be improved. In terms of safety precautions, such as decoration management and access control, all procedures should follow the principle of "humanization and service" and take into account the purpose of ensuring safety. It is necessary to further strengthen the inspection of the entrance and exit of the community. In this regard, next year, we should start with the quality of personnel, strive to establish a more perfect comprehensive security system, and do a good job of "fire prevention, theft prevention and man-made destruction prevention" to ensure the safety of the community.
(3) Internal management and workflow need to be further improved and standardized.
At present, under the guidance of Hong Kong Alliance Consulting Company, the internal management and related business processes of property companies have basically established a management framework, but there are still many deficiencies and areas that need improvement. For example, the relevant business processes, work guidelines and service guidelines within the property management company are still not perfect; Management's guidance to front-line employees is not high; Insufficient service awareness of employees. As a result, the community owners are dissatisfied with the property management work, and their dissatisfaction is constant. Therefore, property management companies should emphasize the importance of customer work, strengthen internal management, further improve internal workflow and work guidelines, strengthen employee education and training, and seek breakthroughs in practical work from the service concept of "service is to satisfy customers" and "owner first, service first".
(4) The income-generating capacity has been further improved.
Although some personalized service projects were launched last year, they are currently limited to internal customers, and there is no obvious advantage compared with other peers in the society in terms of price and service level, and the functions of the club have not been fully exerted. These problems need to be actively explored and solved next year in order to make good use of existing favorable resources and improve income-generating capacity.
Second, the internal management of the company.
(1) is to further improve the company's rules and regulations and refine the management process.
Strict implementation of the company's rules and regulations, gradual integration with the standardized management system, further clarification of internal division of labor and responsibilities, establishment of smooth upload and release channels, unity and cooperation, and standardized and orderly work order are conducive to promoting the smooth development of all work.
(2) Strengthen team building and strive to improve the quality of employees.
First of all, we should further strengthen employees' ideological work, promote the change of employees' ideological concepts, strive to actively change their work style, arrange employees' study in time for all employees, provide a communication platform, establish a learning atmosphere within the company, continuously improve the overall quality of employees through training and study, meet the development needs of the head office, build an efficient and pragmatic enterprise team as soon as possible, and provide excellent human resources guarantee for the company's development.
Third, project management.
Strengthen project management and refine the work plan. Actively strengthen the management of the construction unit, decompose the project, clarify the work contents, difficulties and working hours of each stage, and adopt the method of subsection control and responsibility to people to truly achieve "everything is managed, everything is managed, everything is standardized, and everything is well documented". Strict requirements for project safety, quality and progress. Severely rewarded, fully mobilized the enthusiasm of the construction units and supervisors, played their potential, and gradually synchronized the management of each construction unit with our company; Actively communicate with the construction unit, understand the difficulties of the construction unit, eliminate the difficulties in the work in time, and promote the project construction, thus ensuring the smooth completion of various tasks with good quality and quantity on schedule.
Colleagues, in the new year, glory and dreams coexist, and challenges and opportunities coexist. Standing at a new starting point, let's unite, work hand in hand, cheer up, innovate constantly, seek breakthroughs, forge ahead towards higher and further goals, and strive to continue to write brand-new glory and glory! I believe that with the joint efforts of all the staff and the concerted efforts of Qi Xin in Qi Xin, we will be able to complete all the tasks of the company. We are confident to make new achievements in the new year and make greater contributions to the development and growth of the company.
Summary and Understanding of Real Estate Work III
1, good team spirit and work attitude.
The implementation of any strategy should be reflected through the market and strongly supported by the marketing team. Therefore, many companies will continue to carry out sales training for sales staff, hoping that sales performance will advance by leaps and bounds through these trainings. If you live with the lame, you will learn to limp. Everyone creates a sales atmosphere, and then sales training runs through the whole process of sales, which is more about the adjustment of mentality at work, that is, the training of marketing psychology, so that everyone can concentrate their wisdom on sales. This is the power of unity and cooperation.
2, customer first, insist on practicing words, actions, actions and stops every day.
As a property consultant, I spend five minutes every day practicing smiling and standing in front of the mirror saying some polite words to myself. Through long-term persistent practice, my friends around me began to feel my changes, saying that I was getting more and more beautiful and could treat my customers as calmly as my family.
Do a business homework every day.
I use my spare time to consciously carry out business training and insist on doing a business assignment every day, so my business ability and professional level have improved rapidly. Business operations include: economic and technical indicators of the project; Project location and surrounding environment; The plane layout of the project, the length and width of the surrounding area; Type and distribution of project units; The width, depth and area, height and floor spacing of each functional room in a single suite; Interpretation of sales documents; Decoration standard; Supporting facilities; Understand the progress of the project; Property management; Prices and preferential terms; List the selling points of the project; You must speak to the model once a day. Real estate registration process, charging standards and required personal materials; The process, charging standard and personal materials required for bank mortgage; The expenses and personal data required for handling the title certificate; Fees and personal materials required for handling land certificates; Mortgage bank and interest rate calculation; Related expenses after buying a house.
4. Carefully record customer files.
Record every negotiation process, and record every contact process with customers as detailed as possible (including telephone tracking and multiple visits) in order to grasp the customer situation; Keep regular contact with customers, learn about customer trends through telephone interviews, and make customers your friends through communication. If the customer has not made a purchase decision, he should continue to follow up. Record the customer's transaction or the reason for the unfinished transaction. In my spare time, I look through the customer files, recall the customer's appearance and reception process, and deepen my impression on the customer. When a customer visits or makes a phone call for the second time, he can accurately call out his name, which is the beginning of establishing a friend relationship with the customer. As long as you work hard, I believe you will do it and do it well. Therefore, today I can tell all those who are engaged in the sales industry that intention is the highest level of sales skills.
There are still many problems and shortcomings in the work, and we need to learn from other salespeople and peers in working methods and skills. I plan to learn from each other on the basis of last year's work gains and losses. I believe 20x will do better!
Summary and understanding of real estate work 4
I. Work performance
Our company has opened several markets this year, none of which are particularly many. Compared with some large real estate companies, we are relatively small, but in our small city, we are still relatively well-known real estate companies, and the quality is also affirmed by the owners. This year's sales situation is not particularly good, but it has been lowered compared with previous years. However, I still earnestly achieved the performance target, actively contacted customers and accompanied them to see the model. What procedures should I go through? In a year's time, I also achieved the performance goal of selling houses and sold X houses for the company. In the process of selling the house, I actively use the information I know to help customers choose the right one, and strive to give full play to the greatest advantage of our company's house, so that they can see it and make up their minds to buy it.
Second, self-improvement.
In this year, in addition to completing sales performance, I also actively improved myself. I understand that sales can't always treat different buyers with one skill and different skills. Their needs are different. For example, some property buyers pay more attention to lots, surrounding facilities, schools and hospitals, and are not so sensitive to prices. Some clients have limited budgets and want to spend as little money as possible to buy a suitable house. The requirements for others are not so high. I also actively participated in training to improve my sales skills, and adopted different sales methods for different customers to promote the achievement of selling houses. For our real estate sales, every single sale is a great achievement, and we should strive to improve our sales ability. Only when our ability becomes stronger will it be easier to retain customers and make them the masters of our company.
During the one-year study, growth and sales work, I also found that I have some shortcomings that need to be changed. For example, I am sometimes anxious and impatient, so I lost the performance of several customers. I'm annoyed, too. If I have more patience, I may be able to retain customers, but I also know that real estate sales are not easy. In the future sales work, I will constantly improve my sales ability and skills, so as to sell more.
Summary and understanding of real estate work 5 pages
It has been more than two months since 10 20x entered the sales department and became a sales property consultant. During this period, the general manager and manager of the sales department gave me a comprehensive and professional business knowledge training, which made me deeply feel the brilliant prospects of the commercial real estate industry and made a new plan for my life. It can be said that from a layman who knows nothing about real estate, these two months have gained a lot. I am very grateful to everyone in the company for their help and guidance. Although I have made some achievements, there are still some problems. I summarize my personal work this year from the following aspects.
First, study.
When I first came to this project, I was unfamiliar with the new environment and new things. With the help of company leaders, I quickly learned about the nature of the company and the real estate market. Through hard study, I understand the truth and responsibility of real estate consultant, and I deeply like this job. I also read a lot of books on marketing. Every time I see places of interest, I can't help but sigh: "Sales is a magical learning", and I have realized it myself. In terms of study, I also made a study plan for myself. Doing commercial real estate sales is a job that needs to constantly adjust business ideas according to the changing market situation. Learning is very important for business people, because it is directly related to the pace of a business person advancing with the times and the vitality of business. I will adjust my study direction according to my needs and replenish new energy.
Second, the work.
When I first came to the company, I was not very proficient in real estate and unfamiliar with the new environment and new things. With everyone's help, I began to recite the sand table rhetoric, and then I went out to adjust the market and understand the market. Adjustment is a science. In the dialogue with other experienced real estate salesmen, we should always solve our own problems, learn the negotiation skills and advantages of the other salesmen, compare with ourselves, understand what knowledge we need to strengthen, and compare our real estate advantages with them. Immediately afterwards, I started to go out for exhibition, and with excitement, I sent out a big bag of bills every day, which were sent to people working in major banks and other units in the morning, at the supermarket at noon and at schools and communities in the afternoon. During this period, when I was tired, I had doubts about my choice. Although we haven't made a deal for a long time, we still stick to it. On the first day of official sales, I successfully sold a commercial office with the help of my master.
As of today, * * * has completed the sales area of square meters, with a total price of RMB and a refund amount of RMB. In my daily work, I can also adhere to good team spirit and work attitude, put customers first, practice every word, deed and action, carefully record customer files, understand customer trends through telephone interviews, make customers my friends through communication, and do every business well. It is winter outside the window, but the salesman's heart is the sunshine of summer, and the abundant passion infects everyone around him. I also need to work harder, master my negotiation skills and infect every customer with a warm heart.
Third, the ideological aspect.
I have been in the company for more than two months, and my change is from a student to a professional. My mind is more mature and my mentality has been improved. I have a deeper understanding of team spirit. If I want to do a single business, teamwork is very important. I think it is very important to work in the front line of sales, because it is very important to keep a good attitude, because we must learn to control our emotions and be stable when we face all kinds of people and things every day.
For everyone, I haven't been in contact with real estate for a long time, and there are still many problems and deficiencies in my work. I need to learn working methods and skills from other salespeople and peers to learn from each other's strengths. 20x years, I hope to have my own house and settle down.
So in order to achieve my goal, I think we should pay attention to the following aspects:
1. According to the sales situation and market changes in 20x years, focus on finding class A customer base, developing class B customer base and expanding sales channels;
2, more than three sets of transactions per month, because this can pay the down payment of the house;
3. Listen to the arrangement of the leader and actively collect customer information;
4. While doing my job well, I plan to improve my theoretical knowledge by learning business knowledge, skills and actual sales, read a book every month, and strive to continuously improve my comprehensive quality;
5, strengthen their own ideological construction, enhance the overall situation consciousness, enhance the sense of responsibility, enhance the sense of service, enhance the sense of team. Take the initiative to do the work to the point and implement it to people. Courageously carry heavy burdens and shoulder heavy responsibilities.
In the new year, I believe I can do better, which is what I must do well. Looking forward to my past work, I have more expectations for my future work, and I believe I can do better. Strive to develop new regional markets and expand market share. I will further strengthen my study, work hard, give full play to my personal advantages and complement each other, and be a qualified salesperson, so that I can occupy a place in the increasingly fierce market competition and make due contributions to the company's further success. In the continuous development, the company has made progress, and my knowledge and business level have also improved. I believe I can do it well. Looking forward to 20x years!
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