2. The company adheres to _ _ _ _ and the corresponding professional assessment, rewards and punishments, and adheres to the principle of _ _ _ _.
3. After employees enter the company, they should have a _ _ _ _ _ understanding of the company's rules and regulations, no matter in what department or position.
4. Work clothes must be clean and smooth, and must not be marked with _ _ _ _ _ _ _, and there must be no disconnection or disconnection. Damage or loss without cause, should be _ _ _ _.
Every employee of the company should be _ _ _ _ concerned about the management and operation of the company.
(2) The service personnel answered 1. Obey the _ _ _ _ _ of the department manager and foreman, constantly learn business knowledge and improve _ _ _ _.
2. Go to work on time, the working hours shall be subject to _ _ _ _ _ _, and have meals at _ _ _ _ _.
3. Don't argue or quarrel with the guests in _ _ _ _ _ _ _, and take the initiative to serve the guests.
4. Insist on studying _ _ _ _ _ _ and improve _ _ _ _.
5. Responsible for the cleaning of _ _ _ _ _ _ _. (3) The maintenance personnel answered 1. Strictly abide by _ _ _ _ _, firmly establish the idea of _ _ _ _ _, and ensure _ _ _ _ _.
2. Arrange the _ _ _ _ _ of the equipment in a planned way, so as to minimize the _ _ _ _ _ of the equipment. 6. Active maintenance process: a. Building inspection;
B.___________;
C. Collect materials and deal with them by specialty according to the existing problems;
D.______________;
E. The maintenance supervisor shall consult the inspection records and maintenance list and sign for confirmation. 7. Record XX _ _ _ _ _ _ _ _ repair and maintenance, and provide quick maintenance according to the record _ _ _ _ _ _. 8. Maintenance personnel should minimize _ _ _ _ _ _ when dealing with defects. Second, the choice: (multiple choices, 4 points for each question, *** 16 points. ) 1. When listening to opinions and criticisms _ _ _ _ _ _ _ _. () A. Treat it calmly and ignore it
B. Treat it negatively, argue it out, and report it in time afterwards.
C. Make no excuses, treat calmly and report in time.
D. Treat calmly, be neither supercilious nor supercilious, and report the examination questions in the employee handbook of the company in time.
Department () Name ()
1. Fill in the blanks, please fill in the correct answers in the blanks. (65438+ 0 point for each question)
1, business philosophy: ().
2. Team spirit: (), (), ().
3. If the employee resigns, he/she should submit it to the department head () days in advance. During the application for resignation, you must complete the work as required, and fill in () and go through the resignation procedures before you can leave.
4. Company website: ().
5. If the labor relationship with the company is dissolved or terminated for various reasons, you must fill in () and go through the resignation procedures before leaving the company.
6. Employees should keep in mind three quality requirements (), () and ().
7. If the company is required to be on duty during working hours, it will be late within () minutes.
8. If the company stipulates to leave your post after work, leaving your post within () minutes means leaving early.
Second, multiple-choice questions, please fill in the correct options in brackets, (65438+ 0 point for each question)
1, the door, window and power switch are not closed after work, is it a fault ()?
A, serious fault b, minor fault c, trouble-free.
2. Is it allowed to eat snacks and fruits in the workplace and during working hours ()?
A, b is allowed, c is not allowed, none of the above.
3, theft, dividing, embezzlement or intentional damage to public or private property, whether it is illegal ().
A, normal B, illegal C, not illegal D, none of the above.
4. How long should employees be punished for being late () or leaving early () within one month?
A, 5min b,10min c,15min d, 20min.
5, in violation of the company's rules and regulations, employee handbook, job responsibilities or not according to the operating rules and norms, causing significant economic losses to the company, whether it belongs to () fault.
A, minor fault b, serious fault c, trouble-free d, none of the above.
6, employees in the workplace, dormitory without authorization to pull the power supply, use naked flame or high-power electrical appliances, has not caused losses, whether it is illegal ().
A, slight violation of B, serious violation of C, no violation of D, and none of the above.
7. Deliberately defaming the company's image, if the circumstances are serious, is it a fault ().
A, minor fault b, serious fault c, trouble-free.
8, malicious attack colleagues or framed, perjury, affect the normal work order of the company, whether it is a fault ().
A, minor fault b, serious fault c, trouble-free.
9, absenteeism within half a day (inclusive), whether it belongs to absenteeism as a day ().
A, press half a day b, press one day c, not absenteeism.
10, is it a serious fault for employees to be absent from work for more than 2 days in a row ()?
A, B, not C, D is not at fault and the punishment is severe.
1 1, whether it is a fault to disobey the arrangement and refuse to accept the inspection of relevant departments ().
A, B, not C, that's right.
12, wantonly create internal contradictions, affecting the company's internal unity and work cooperation, whether it is a fault ().
A, B, not C, that's right.
13, does it count as a fault () if you don't go through the formalities of asking for leave according to regulations, or if you don't punch in (attendance) according to regulations?
A, serious B, slight C, not D, no fault.
14, whether it is a fault to commit atrocities, intimidate or hinder others' work ().
A, serious B, slight C, not D, no fault.
15. If the work assigned by the leader is delayed without explanation, is it a fault ()?
A, serious fault B, slight fault C, no fault D, none of the above.
16. Is it a mistake to find someone else's lost property at work and not turn it in full immediately?
A, b, not c, d is trouble-free, none of the above.
17, irresponsible work, wasting the company's raw materials and goods, energy, serious or minor but persistent, whether it is a fault ().
A, serious fault B, slight fault C, no fault D, none of the above.
18, when the company encounters any disaster or emergency, whether it is a fault that both the person in charge and the employees present fail to do their best to put out the fire in time ().
A, serious fault B, slight fault C, no fault D, none of the above.
19. Is it a mistake not to wear clothes, brands and slippers to work according to regulations ()?
A, serious fault B, slight fault C, no fault D, none of the above.
20, dereliction of duty, for obvious hidden dangers of accidents, management personnel failed to timely find, timely treatment or return, whether belong to () fault.
A, serious fault B, slight fault C, no fault D, none of the above.
2 1, whether it is a fault to live in a non-company employee without approval ().
A, b, not c, d is trouble-free, none of the above.
22, in violation of the company's confidentiality system, revealing customer secrets, revealing company secrets, top secret business information or major business projects (activities) decision, whether it is negligence ().
A, serious fault B, slight fault C, no fault D, none of the above.
23, the personnel on duty drinking or not in accordance with the provisions, check the patrol without leave with fire, fire extinguishing or affect the work, whether it belongs to () fault.
A, serious fault B, slight fault C, no fault D, none of the above.
24, in violation of safety operation procedures, safety and health management regulations, causing personal injury or causing significant economic losses to the company, whether it belongs to negligence ().
A, serious fault B, slight fault C, no fault D, none of the above.
25, irresponsible work, waste the company's raw materials, goods, energy, if the circumstances are minor, whether it belongs to negligence ().
A, serious fault B, slight fault C, no fault D, none of the above.
Three. To judge right or wrong, please tick "√" or "×" in brackets. (2 points for each question)
1. The certificates and qualifications provided by candidates must be true and complete. Anyone who forges or defrauds employment will be dealt with severely once found. ( )
2. The written application for resignation shall be submitted to the department head 30 days in advance. ( )
3. The company adheres to the tenet of "people-oriented", strives for survival through service, strives for development through reform, and provides employees with all-round and multi-level high-quality brand services. ( )
4. Whether it is a fault not to punch in according to regulations. ( )
5. Is it a mistake to stay with non-company personnel without approval? ( )
6. The Employee Manual is applicable to all regular employees and probationary employees. ( )
4. Question and answer (5 points for each question)
1, how to deal with disputes at work?
2. What are the company's punishments for employees? What is the corresponding punishment?
An employee stole a bike in the dark. How many mistakes did he make? What punishment will the company give?
4. Talk about your understanding of the employee handbook.
5. How to deal with employee complaints at work?
6. A declaration to promote the 6S manual?
7. What is 6S?
What is the definition of 8.6S?
9. What are the respective purposes of sorting, rectifying, sweeping, cleaning, literacy and safety?
10, steps to improve self-cultivation?
1 1. What can be achieved by implementing 6S?