The instrument diagnosis report is more authoritative.
Most skin management centers will be equipped with skin detectors.
If the instrument is used well, it can generate a test report, see the deep skin problems and greatly enhance the trust of customers.
For example: dark spots, melanin, water and oil, sensitivity and other data.
Our students will send diagnostic reports to customers.
In this diagnosis report, the skin is analyzed in detail, such as spots, sensitivity, stratum corneum and so on, which is more convincing and authoritative than a single face-to-face diagnosis.
Face to face diagnosis to see skin problems
In the skin management center, the skin manager's face-to-face, touch and inquiry are mainly used to assist the diagnosis, and the customer's skin is comprehensively analyzed.
The novice skin manager is not familiar with face-to-face consultation, and it is inevitable that he is a little timid. They often consult and palpate skin problems according to customer feedback, and then customize management, which is wrong.
Face-to-face consultation is also important. When training students, we will go through the process of testing customers.
For example, removing makeup and washing your face first can make face-to-face analysis more clear and accurate.
If the customer has sensitive skin, it may not be sensitive to redness under makeup, but it may be red and swollen after makeup removal, which has a vital impact on our customized management.
Therefore, when doing skin analysis for customers, we should combine various analysis methods to conduct a comprehensive and scientific analysis of the skin.
What problems should be paid attention to in consultation?
Consultation is also a key step. It is necessary to know whether the customer has allergic history, medication, cosmetics and the time of skin problems, which will help us to help customers customize management.
If customers have the habit of using cosmetics for a long time, it is necessary to know whether cosmetics are produced in Europe, America, Japan or Korea.
Cosmetics in different countries have different effects on the skin. European and American cosmetics have high oil content and are more suitable for whites.
Palpation to see skin elasticity and deep problems
Some skin managers think that face-to-face consultation can see everything without touching. But it is impossible to know the elasticity of customers' skin just by looking at it.
Gently press the skin to see how quickly the skin recovers, and judge the skin elasticity and blood circulation state.
For example, some customers have slow skin recovery and insufficient elasticity, and need regeneration management.
Summarize the skills of analyzing customers' skin problems.
It is suggested to investigate the detectors used by the surrounding peers first, and print the diagnosis report and management suggestions like a hospital, which is more authoritative and can make customers believe in us, and the transaction will naturally be high.