Today is the first day of training, and the people who trained us are quite amiable. Because she was patient with me when I was stupid, which greatly increased my enthusiasm for this job. In short, new job, fresh+happy.
6. 14
Today's customer service training is very interesting. The instructor asked us to play picky customers and cashiers in groups for scenario simulation drills. Although we are facing fake customers today, we still take these "gods" seriously. Because the customer service principle of shopping malls is "the customer is always right". I don't know if I can handle those unruly gods politely in the face of real customers.
6. 15
I finally saw a lot of counterfeit money today, which was borrowed from the bank by the supermarket. In order to train our new cashier, let's learn how to distinguish these counterfeit money from real money by mixing. This is a craft.
6. 16
Dull working procedures and rules and regulations. It's hard to remember, but I'm sure you will remember it after a long time.
6. 19
I really started to collect money, and my hands shook a little when I slowly swept the goods, and my head almost sweated. Fortunately, I brought my old staff to help me and encourage me. Thank my trainer for finding me an old employee who is willing to teach me.
6.20
Scanning for money today is a little more skilled than yesterday, but I'm still nervous and slow. Fortunately, there are still enthusiastic help from old employees.
6.2 1
Oh, my God, on the first day of independent computer access, there were two missing goods, a short order from 37 yuan. I passed out.
6.22.
The manager talked to me, but fortunately it was more encouragement and comfort. Thank her, but I am even more ashamed.
6.26
That fucking bitch gave me a fake 50 yuan. Fortunately, I saw it. She almost killed me.
6,27
I can't remember how many times I have been scolded by my customers because of my slow hands and feet. Anyway, my skin is getting thicker and thicker. Customer service, I can only give a carrot and stick answer-I'm new here, but I can't get up quickly.
6.30
It seems that only by not being scolded or even complained by customers can we pay more attention to our "God" in advance. Customer service should be more considerate.
7.4
I'd rather have no scanning rate than make any more mistakes. This is a lesson of blood.
7. 16
In the jungle world, you are soft and I am hard, and you are hard and I am soft.