I. Training tasks
The training of domestic service attendants aims to make people who have no knowledge of domestic service master the basic theoretical knowledge and service skills of domestic service through training, and quickly become competent for the service work of ordinary families.
Second, the training object
China citizens who are healthy and ready to engage in domestic service can participate in the training of domestic attendants, male age 16 and below 55, female age 16 and above 50.
Third, training methods and class hours
Adopt the training mode of combining centralized training with self-study and unified examination. See table 1 for the ratio of centralized training to self-study hours.
Table 1: training methods and proportion distribution of domestic servants: the percentage of self-study theoretical knowledge training hours in the total hours of centralized training to professional skills training hours is 24 56 53.33% 70 46.67% 150 Remarks: "theoretical knowledge training" mainly completes the task of theoretical knowledge training; "Special skill training" mainly completes special vocational and technical training tasks.
Fourth, the teaching staff.
It is composed of senior domestic professionals, excellent domestic attendants or lecturers (full-time or part-time) in domestic economics and related majors (such as cooking, nutrition and nursing).
Verb (abbreviation for verb) evaluation requirements
(A) the assessment content and proportion
Full score 100, in which: 25 points for basic theory, written examination (multiple choice questions, true or false questions, essay questions); Professional skills are 75 points, and the assessment method is set according to the assessment standard. An assessment team consisting of 2-3 people will conduct skill operation tests, and the average score will be the final score. The total score is over 60, the basic theory score is not less than 15, and the professional skill score is not less than 45.
(2) Evaluation criteria
1. Evaluation criteria for domestic helper training
(1) basic theory assessment standard (scored according to the test paper answer standard):
Master the definition and main contents of domestic service; Professional ethics of domestic servants; Understand the legal knowledge related to domestic service; Master relevant safety and health knowledge.
(2) professional skills assessment criteria:
Able to use everyday polite expressions;
Can cook more than two staple foods and more than five home-cooked dishes;
Knowing the basic requirements and working steps of family room cleanliness can make the room clean and tidy, and the kitchen and bathroom clean and odorless;
Can identify clothing fabrics, scientifically and reasonably classify and wash (by washing machine or hand according to clothing characteristics), dry and collect.
Can use general household appliances (TV, refrigerator, electric fan, rice cooker, vacuum cleaner, electric water heater) and gas appliance (gas water heater, gas stove);
Know how to raise common flowers and common family pets;
Master the basic knowledge of pest control (such as killing cockroaches, flies and mice);
Master the basic skills of nursing parturient and newborn;
Mastering the physiological and psychological characteristics of infants can safely care for infants;
Can carry out diet and daily care for the elderly.
Can carry on the simple life nursing to the patient.
Principles and requirements of intransitive verb training
(A) the basic principles of training
1, practical principle. According to the actual needs of domestic servants at all levels, solve the problems that students should know
2. The principle of effectiveness. Pay attention to the combination of theoretical knowledge and practice, strengthen the cultivation of ability and overcome the tendency of pure academic teaching.
3. The principle of flexibility. There are various forms and flexible methods. Besides classroom teaching, students' thinking and horizons can be broadened by visiting and discussing.
4. Normative principles. Conscientiously implement this outline and highlight the standardization and scientificity of training work; Strengthen teaching management, strict examination discipline and attendance system, and improve training quality.
5. The principle of combining training with investigation. In the process of training, we should investigate and study the content and effect of training, and constantly improve and perfect the training work.
(2) Training requirements
1. Organize teachers and conduct training. Teachers should understand the teaching requirements of training and the characteristics of students, compile necessary teaching reference materials, and make all the preparations for training.
2. Make relevant training plans according to this outline. The training plan should include the following parts: preface; Purpose and task; Training objectives and number of people; Time and place of training; Training content and hours; Examination and graduation; Key points of special lectures and related matters needing attention.
3. After the training, report the training materials of the domestic helper training class. The training materials of the training course include: training plan, teaching reference materials, teachers' situation (including unit, name, age, gender, position or title), students' situation (including name, gender, age, nationality, occupation, education level, time as a domestic servant, etc. ), training summary and other related materials.
Seven. Outline and requirements of training content
Generally speaking, domestic servants should have knowledge of humanities and society, natural science, medical care and basic knowledge of professional ethics. , suitable for domestic service. See Table 2 for training hours, specific teaching content outline and teaching requirements.
Table 2: Teaching content, requirements and class hours of pre-service training for domestic helpers.
Time is up.
Loosen the palm of your hand
Grasping reaction
Use healds
Combining basic theoretical knowledge-The first chapter focuses on the training part, which is an overview of domestic service.
I. Definition of domestic service industry
Second, the classification of domestic service
Three. Significance of developing domestic service √ 1 Chapter II Professional Ethics of Domestic Workers
First, the moral cultivation of domestic servants.
Second, the code of conduct for domestic servants.
Third, the professional mentality of domestic helpers.
Four. Basic knowledge of family interpersonal relationship√ 4 Chapter III Legal knowledge related to domestic service
First, the common sense of civil law
Second, the common sense of labor law
Third, the common sense of women's rights protection law
Fourth, common sense of minor protection law.
Fourth, the common sense of consumer rights protection law
Verb (abbreviation of verb) law on the protection of the rights and interests of the elderly
Intransitive Verb Common Sense of Food Hygiene Law √ 6 Chapter IV Safety and Hygiene Knowledge
I. Personal safety and self-protection
Second, family fire prevention, theft prevention and accident prevention
Third, traffic safety knowledge
Four, the safe use of electricity, gas and water knowledge
Verb (abbreviation of verb) personal hygiene of domestic servants
Six, public * * * environmental health standards
Seven, food hygiene common sense √7 basic theoretical knowledge-self-study part 1. Professional ethics of domestic servants
2 √ "Labor Law", "Law on the Protection of Consumers' Labor Rights and Interests" and other 30 special skills-Chapter V Etiquette and Customs of the Centralized Training Part
First, the appearance of domestic waiters.
Second, the etiquette of domestic servants.
Three. Etiquette of daily life
Four. Introduction to Social Customs Chapter VI Household Cleaning and Hygiene
First of all, daily cleaning at home.
1. Quality requirements for daily cleaning
2. The process of household cleaning
Second, special cleaning.
1. Waxing process
Step 2 clean the furniture
Clean the kitchen
Step 4 clean the toilet
Third, daily disinfection.
1. Tableware disinfection
Step 2 disinfect the room
3. Bedroom pest control process√ 8 Chapter VII Family Cooking
I. Cooking quality standards
Second, the general cooking process
Third, raw material selection and procurement
Fourth, daily shopping and bookkeeping.
Five, knives and side dishes
Six, the staple food production method
Seven, home cooking √ 12 Chapter VIII Laundry Collection
I. Classification and Identification of Washed Fabrics
Second, the washing steps and quality standards
Third, the washing method
Fourth, ironing clothes.
Verb (abbreviation for verb) clothes collection
Six, high-end clothing, fur repair √8 Chapter IX Common sense of household appliances.
I. Use and maintenance of washing machine
Second, the use and maintenance of the refrigerator
Third, the use and maintenance of TV sets.
Fourth, the use and maintenance of air conditioning.
Verb (abbreviation of verb) Use of other household appliances √ 6 Chapter X Maintenance of Family Pet Plants
First, family pet raising.
Second, the flowers and trees conservation
Third, the knowledge of family flower arrangement √ 6 Chapter 1 1 Family care
First, take care of the elderly.
First, baby care.
Second, maternal care.
III. Patient Care √ 22 Special Skills-Self-taught cooking skills √ 10 Washing collection of clothes and fabrics √ 10 Usage of general household appliances √ 10 Maintenance of family pet plants √ 10 class hours, totaling 150 VIII. Others.
This training program is organized and formulated by the Business Service Management Department of the Ministry of Commerce.