Presenter: American management scientist Langsdon.

Comments: there is a degree of advance and retreat, so it will not be in a dilemma; If you forget all the insults, you can be humiliated.

Luvis's Theorem: Modesty is not thinking bad about yourself, but not thinking about yourself at all.

Speaker: American psychologist H. Luvis.

Comments: If you think too well of yourself, it is easy to think too badly of others.

Tolid's Theorem: The test of a person's intelligence is whether his mind can accommodate two opposite thoughts at the same time without hindering his behavior.

Speaker: French social psychologist H.M. Tolid.

Comments: Thinking can be opposite and must be complementary.

2 control

Hedgehog theory: Hedgehogs get close to each other to keep warm in cold weather, but keep a certain distance to avoid stabbing each other.

Comments: The important way to stay close is to keep a proper distance.

Effect of minnows: minnows tend to live in groups because of their weak individuals, and the strong are natural leaders. After cutting off the part of the leader's brain that controls behavior, the fish lost self-control and acted out of order, but other small fish followed blindly as before.

Presenter: German zoologist Horst.

Comments:

1, the tragedy of subordinates is always caused by leaders.

The most annoying thing for subordinates is to follow the worst leader.

Leibov's Law: When you start to build cooperation and trust, please remember that in our language:

1, the most important eight words are: I admit that I am wrong.

The seven most important words are: You did a good deed!

The six most important words are: What's your opinion?

The five most important words are: Let's work together!

The four most important words are: Try it!

6. The three most important words are: Thank you!

7. The two most important words are: we.

8. The most important word is you.

Presenter: American management scientist Leibov.

Comments: Remember to use it often, which will make you get twice the result with half the effort.

Rob Theorem: For a manager, the most important thing is not what happens when you are present, but what happens when you are not present.

Presenter: American management scientist R. Robb.

Comments: If you just want your subordinates to listen to you, they won't know who to listen to when you are away.

3 communication

Steiner theorem: The less you say there, the more you hear there.

Speaker: American psychologist S.T. Steiner.

Comments: Only by listening to others' words can we speak our own words better.

Fesneau's Theorem: People only have one mouth and two ears, which means that people should listen more and talk less.

Speaker: L. Fesneau, president and general manager of United airlines.

Comments: If you talk too much, what you say will become an obstacle to doing it.

Complaining effect: where there are people complaining about their work in the company, that company or boss must be much more successful than the company without such people or those who bury their complaints in their stomachs.

Speaker: Institute of Social Studies, University of Michigan, USA

1. Complaining is the catalyst to change the unreasonable situation.

Although complaining is not always right, it is always right to take it seriously.

Lightning rod effect: install a metal rod at the top of a tall building, connect it with a metal plate buried underground with a metal wire, and use the tip of the metal rod to discharge, so that the electricity carried by the clouds and the electricity on the ground will be gradually neutralized, thus protecting the building from lightning strike.

Comments: Hello, you will pass, and you will be safe.

4 coordination

Amino acid binding effect: As long as one of the eight amino acids constituting human protein is insufficient, the other seven cannot synthesize protein.

Comments: When one is indispensable, one is everything.

MiG -25 Effect: Many parts of the MIG -25 jet fighter developed by the former Soviet Union are backward compared with those of the United States, but due to the designer's consideration of the overall performance, it can become world-class in lift, speed and emergency response.

Comments: The so-called best whole is the best combination of individuals.

Running-in effect: The newly assembled machine, after a certain period of use, polishes the processing marks on the friction surface and becomes denser.

Comments: In order to achieve a complete fit, both parties must make the necessary abandonment.

5 guidance

Porter's Theorem: When criticized a lot, subordinates often only remember the first few, and the rest don't listen, because they are busy thinking of arguments to refute the first criticism.

Presenter: British behaviorist L.W. Porter

Comments: Always staring at the mistakes of subordinates is the biggest mistake of a leader.

Langston's Law: Working with friends is much more interesting than working under my father.

Speaker: American management scientist Langsdon.

Comments: Respectable and unfriendly, it is hard to respect; Power without power often loses power.

Gilbert's Law: The most reliable sign of a job crisis is that no one tells you what to do.

Speaker: British manpower training expert B Gilbert

Comments: The real danger is that no one talks to you about danger.

Authoritative suggestion effect: A chemist said to test the propagation speed of a bottle of smell. After he opened the bottle cap 15 seconds, the students in the front row raised their hands to claim that they smelled the smell, and the people in the back row raised their hands to claim that they smelled it, but there was nothing in the bottle.

Comments: Superstition leads to credulity, and blindness leads to blind obedience.

6 organization

O 'Neill Theorem: All politics is local.

Presenter: O 'Neill, former Speaker of the House of Representatives.

Comments: Only those who have experienced it personally will the masses think it is true.

Positioning effect: social psychologists have done an experiment: when holding a meeting, people are allowed to choose their seats freely, and then they have a rest outside before entering the room. After five or six times, I found that most people chose the seat they had sat in for the first time.

Comments: Most people don't want to change their beliefs.

Chinese mugwort