1, continue to do a good job in business knowledge and operational skills training, so that employees can enhance the breadth and depth of their business knowledge reserves and improve their proficiency in post operation.

2. Increase the development and introduction of effective communication, social etiquette, charm, eloquence and other courses, change the backward service consciousness of employees in the service process, and win the trust of customers with more positive external performance.

3. Constantly publicize the awareness and requirements of improving the comprehensive quality of employees in each training, give each employee who participates in the training more opportunities to show himself, and help employees find their self-confidence and enhance their self-confidence.