Didn't I tell you before that I used to be a salesman? ! ~ I'm in sales at Radio and Television Group!
You worked for me for half a year! ~ ~ I have done a lot of work, such as waiter, cashier, computer entry, installation and sales!
The skill of sales lies in the language and the psychology of customer service! ~
Example:
Let me help you simulate a scene with your jewelry as the background, which is easier to understand!
I call the following method "interactive guidance skills"
After telling the customer service a lot of information about jewelry, the key is to let customers buy your goods.
A: You've seen this kind of jewelry. It's very shiny, right? ?
Well, yes!
A: After all, this kind of jewelry is cheaper. Compared with other jewelry, it is quite cheap! Good, isn't it? !
B: well, it's quite cheap, not bad!
A: White-collar workers like you (for example), many people buy this model, and it is fashionable to wear. It can also be said that a star also wears this model or a star acts as body double.
B: Oh!
Are you satisfied with this model? Is it okay? !
B: well, it's quite satisfactory, no problem!
a； So you want this one, don't you? ! I'll wrap it up for you
Yeah, well, I'll take it!
This skill is actually only seen in life. Let me help you analyze it!
After all, this jewelry is also relatively cheap, compared with other jewelry, it is quite cheap! Good, isn't it? ! This sentence is actually a comparison guide, which makes customers different from other jewelry! People like us are more face-saving people! Especially young people like us! Let the customer's psychology produce this unique good. After all, it's more decent to buy this kind. If it is cheap, customers will want to be afraid of being looked down upon by others! ~
White-collar workers like you, many people buy this model, and it is fashionable to wear. (It can also be said that a star also wears this model or a star acts as body double. "
In fact, think about the psychological characteristics of our old Bays and old Mu Yi. When many people buy it, the old Bays and the old Mu Yi will also buy it. If nobody buys this, we won't buy it ourselves! Blackie, you can put yourself in the other's shoes. If there are few people in a product, will you buy it? ! People just have this mentality! Let her feel that if more people buy it, she will be allowed to produce this model. It must be better, so many people buy it.
Are you satisfied with this model? Is it okay? ! This sentence is actually to make the customer more certain and let him be sure of this piece of jewelry.
Then you want this one, don't you? ! I'll wrap it up for you Well, this sentence is to make decisions for customers! Under normal circumstances, customers will hesitate before agreeing! (After the whole process is over, in fact, customers will think that many people still buy it because it is so beautiful and cheap. Others have said, I won't buy it, and I'm not ashamed. )
This simple conversation actually contains a lot of skills, which makes the customer feel that she is not selling for the sake of selling, but that she bought it because she feels good!
Under normal circumstances, 90% people will buy it! There are several reasons for not buying. First of all, customers may not have enough money or that much spare money. Second, the customer didn't intend to buy it at first, and was not interested, so there was nothing to see.
Sometimes when customers are hesitant, don't keep urging customers to buy, otherwise people will think you are up to no good! You can send a few leaflets to let customers know first!
This method is actually a bit deceptive, bring people in slowly! When we usually buy things on the street, many stores sell things similar to my method, but I put them together. This method can be used in the last step of any product! I don't know the characteristics of jewelry, but if you know more about jewelry and combine this method, you can definitely sell it successfully!
At the beginning, try slowly. This method seems simple, but it is sometimes difficult to really say it! Play it by ear
There are not many methods, but they are fine! Ask questions with customers and bring them in better. If you just say it yourself, it won't have much effect! The method is dead, people are alive, so be flexible! I'll teach you the method and learn it by yourself! Maybe it will help you. You can take fewer detours!
Suddenly I feel that the promotion for half a year has not been done in vain.