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Skills of effective listening
Skills of effective listening

Effective listening skills, listening is a very important communication skill in our daily life. Only by learning to listen can we learn how to get along with others and how to deal with problems. So what are the skills of effective listening? Come and have a look with me!

Skills of effective listening 1 What is real listening?

True listening is a proactive process, including three basic steps:

1. Listening means listening to what the speaker is saying as much as possible. For example, you are listening to a report about zebras. The speaker mentioned that no two zebras are the same. If you want to repeat it, it will definitely involve this content.

2. The second step of understanding listening is to capture what you hear and understand it in your own way. Back to the example reported by zebra, when you hear "no two zebras are the same", think about what it means. You might think, "Maybe this means that every zebra has a different stripe pattern."

Judge whether it is reasonable or not after you are sure to understand the speaker's intention. Do you believe what you hear? You may think, "How can the stripes of each zebra be different? But then again, everyone's fingerprints may be different. So I think this should be possible. "

Advice on becoming a good listener.

1, concentrate on the speaker.

Don't look out of the window or anything in the house.

2. Ensure concentration.

If you think you already know what the speaker is going to say next, it's easy for you to get distracted. If you feel absent-minded, change your posture and try to refocus your attention on the speaker's words.

Don't start your conversation until the speaker has finished.

Speakers like to finish what they say without interruption. When you interrupt him, even if you are really listening, you feel that you are not listening.

4. Wait until you finish listening.

If you are busy thinking about what you are going to say next, you can't really listen.

5. Listen to the main points.

The main point is the most important part that the speaker wants to convey. They may be mentioned at the beginning or end of the conversation and will be repeated several times. Pay special attention to statements that start in two ways, "My opinion is …" or "What needs to be remembered is …".

Step 6 ask questions.

If you don't know if you understand what the speaker said, ask questions. It is a good way to repeat what the speaker said in your own words, so that you can be sure whether you understand what he said correctly. For example, you can say, "When you mention' no two zebras are the same', do you mean that the stripes of any zebra are different from those of other zebras?"

7. Give feedback.

Sit up straight and look directly at the speaker. No, nodding your head means you understand. When appropriate, you can also smile, frown, laugh or keep quiet. These are all ways to let the speaker know that you are really listening. Remember, you listen with both your face and your ears.

8. Think quickly.

Remember: the time is up to you! Thinking is about four times as fast as talking. Through practice, when you listen, you can test what you hear at the same time, and really understand it and give the speaker corresponding feedback.

Effective Listening Skills 2 Interview Listening Skills Guidance

1. Not only listen to the facts or the speech itself, but also pay attention to his emotions and capture them.

2. Pay attention to the topic that the other person is trying to avoid, which may be the key to the problem.

If necessary, repeat what the other person said to show that you are paying attention and encourage the other person to go on.

4. During the conversation, avoid direct questioning and refutation, and let the other party speak freely. Even if there is a problem, it will be verified later. At this time, it is important to know each other's real thoughts:

When you meet something you really want to know in detail, you might as well repeat the main points put forward by the other party and ask him to explain and clarify further.

6. Don't be too emotional. At this time, try to understand each other. If you are praising the other person's point of view, it is ok to express it appropriately. The key is to be sincere and show your heart. It is inappropriate to be too ostentatious, laughing and cheering. If you disagree with the other person's point of view, keep it for the time being. If it causes the examiner to reject your mistake, you should look for an opportunity to explain it or explain it euphemistically.

7, pay attention to find out the key part of the information.

8. Pay attention to the central issue and don't confuse ideas.

9. Record important parts.

10, don't jump to conclusions and judgments.

1 1. People who listen only for information, not for conveying information.

12, try to ignore what makes you uncomfortable in the surrounding environment.

13. Pay attention to the speaker's nonverbal information.

14, don't be afraid to hear complicated information: the principle of interview and employment is merit-based, which is a relative level comparison: information that is complicated for you may be more complicated for others; If you find it difficult to cope, others may find it impossible to cope at all. In the face of difficulties, it's time to test you, and it's also time for you to emerge. You must remain calm and confident and try your best to find a way.