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How to effectively improve the level of monopoly administration according to law
With the progress of society and the improvement of the legal consciousness of the whole people, how to adapt to the new form of administrative law enforcement and improve the law enforcement level of monopoly teams. Focus on two aspects: first, strengthen the business skills training of law enforcement personnel, including strengthening business knowledge training, strengthening ideological and moral education and strengthening skills training. The second is to formulate scientific and effective assessment standards and make overall plans. With the development of tobacco industry today, monopoly law has contributed greatly, and it can also be said that monopoly law has contributed greatly to the development of tobacco industry in China. However, with the progress of society and the popularization of people's legal awareness, tobacco law enforcement has gradually moved from the original "fighting for the market" to a good situation of "regulating the market according to law". Then how to effectively improve the legal administration level of monopoly teams in the new form, and talk about my own views in combination with my own work practice. First, the status quo of monopoly team (1) The overall quality of the team is not high. No matter what kind of team, it is not a matter of time, nor is it a matter of January or February. It will take several years' efforts, even the concerted efforts of generations of Qi Xin. At present, the tobacco law enforcement team consists of two parts, one is the official staff and the other is the laborers, but there are many young people. There were some misunderstandings in the management of monopoly teams in previous years, and cultural education was not paid attention to. It is generally believed that finding illegal cigarettes is a good soldier. Therefore, these concepts make it difficult for monopoly law enforcement personnel to have a sudden knowledge level to a certain extent. At the same time, these two types of personnel are mostly young people with relatively simple knowledge structure, uneven quality and little work experience. At the same time, the external staff are temporary and lack of motivation, which is also one of the main reasons for the low level of administration of tobacco monopoly teams according to law. (2) The low level and quality of law enforcement is mainly manifested in the following aspects: many monopolists think that "management is to look at, law enforcement is to be punished", their service awareness is not strong, and their law enforcement attitude is blunt; Daily inspection does not pay attention to evidence collection, illegal items that can be photographed on the spot should be obtained from the unit for evidence collection, and items that can be sealed on the spot should be sealed by the unit; Do not pay attention to the publicity of laws, regulations and industry regulations, daily inspection or management, and always ask all managers to obey, but never explain why; Do not pay attention to communication with the management counterpart, do not know that communication is the main channel of information source, and do not know that communication is an effective way for the management counterpart to understand and obey tobacco law enforcement; Not paying attention to the behavior changes of the management counterpart after administrative punishment, no matter what the management counterpart is, the punishment ends, which leads to the psychological dissatisfaction of the management counterpart and causes hidden dangers for future law enforcement; Law enforcement is only tied to law enforcement, and some things before and after law enforcement are rarely considered, which does not reflect the humanistic spirit of administrative law enforcement, and so on. The main reasons that affect the image of tobacco law enforcement team are that they are not familiar with laws and regulations, are not flexible enough to use, and do not pay attention to details in daily law enforcement. (3) The work innovation ability is not strong. When it comes to monopoly law enforcement, laymen will say, "Just get on the bus and have a cigarette!" In fact, the monopoly law enforcement in previous years was at this level. With the development of society, the monopoly team is in the process of alternation between the old and the new, and the requirements for cultural quality are not high. Therefore, some people in the current tobacco law enforcement team think that monopoly law enforcement is to check cigarettes and lack work innovation, which is mainly manifested in the following aspects: there is only a big direction for work throughout the year, and there is no clear plan; There is only a list of key management merchants, and there is no specific plan; Illegal tobacco monopoly products were put into storage, and the work on that day was not sorted out and analyzed; The work log and the audit log are similar in appearance, and the daily log content is almost the same; Even if the illegal cases investigated are closed, it is impossible to find the laws between cases, find clues between cases and so on. Mainly manifested in the management of merchants: do not say hello to merchants' shops, do not show their certificates, thinking that they have met, there is no need to repeat these; When checking the market, only look at cigarettes, not at the contents of the merchant's account book; Tell merchants that some cigarettes can't be sold, but rarely tell them why they can't be sold. Every day's work is step by step, lacking passion and innovation, which leads to a vicious circle of "the market checks every day and fake cigarettes exist every day". (D) the effect of business skills training is not obvious. There are training plans, training materials and training exams, but the training results are different. Some teams monopolize law enforcement personnel, and the rate of "three understandings and four meetings" is very high, but some teams can handle cases or even handle cases very well. The training of monopoly teams is not ignored, mainly because the training incentive mechanism and training mechanism are imperfect and unsound, and the role and effect of training are not obvious. In terms of training mechanism, there is no strict evaluation, reward and punishment incentive mechanism. Mainly manifested in: the lack of large and systematic laws and regulations training in the industry; The training and study organized by each unit only stops at reading laws and regulations several times; After the training, there is no formal exam, but generally the open-book exam goes through the motions; Even if it is a strict exam, there is no punishment standard for those who fail the exam, and so on. Tobacco industry is a special industry. At the same time, the monopoly nature of the industry also leads some people in the monopoly team to lack a sense of mission and crisis and make no progress. Therefore, many reasons have caused a lot of training just to cope with things and go through the motions, without really realizing the importance of training, feeling no pressure, or even no pressure, resulting in insufficient learning motivation and the effect of natural training will not be obvious. Second, how to effectively improve the level of administration according to law of the monopoly team If we want to improve the level of administration according to law of the whole team, only if everyone's level of administration according to law is improved, the quality of the whole team will naturally improve. (a) to strengthen the business skills training of law enforcement personnel, why do you say to strengthen business skills training, rather than business training? Under the current new situation, a qualified monopoly law enforcement officer should not only be familiar with tobacco and related laws and regulations, but also have a set of working methods that can work and coordinate, including a variety of skills. So how can we train qualified tobacco monopoly law enforcement personnel: 1, and strengthen business knowledge training. Practical experience tells us that familiarity with business knowledge is the most basic element to do a good job, and it is impossible to do a good job without familiarity with business knowledge. Therefore, it is necessary to strengthen the legal awareness of law enforcement personnel, firmly establish the concept of the supremacy of law, improve the comprehensive legal quality, and implement various trainings in a planned, step-by-step and targeted manner. Establish and improve the system of induction and regular training for law enforcement personnel, and consolidate the legal knowledge of administrative law enforcement personnel through lectures by legal experts, simulated teaching, and further study in law schools. We can comprehensively improve the legal knowledge and professional knowledge of law enforcement personnel through special training such as knowledge lectures, case analysis, distinguishing between true and false cigarettes and on-site teaching, so that they can accurately grasp and apply laws and regulations, strictly enforce the authority, procedures and scope, and perform law enforcement functions. Thirdly, let the administrative law enforcement personnel develop good study habits, update a law and regulation clause every day in the lobby, staircase corridor and inspection team on the first floor of the unit, and cultivate the habit of studying while working. You can also choose the most traditional "one-on-one" tutoring method. An old team member helps a new team member. In the daily work process, you can use learning to explain your study at any time, avoiding boring learning methods in class. 2. Strengthen ideological and moral education. The ancients said: "Moral education is the first, self-cultivation is the foundation", and ideological and moral education is the premise to improve the quality of administrative law enforcement personnel. People often say: "it takes a lifetime to be a man, but it takes a while to do things;" Be a man all your life and do things for a while. "In real life, success is the success of being a man. Being a good person first is the possibility of doing good. Therefore, the tobacco administrative law enforcement team can not ignore ideological and moral education, and should set up ideological and moral education courses regularly. Through some historical allusions and typical examples of positive and negative aspects in real life, the ideological and moral education is carried out for administrative law enforcement personnel to cultivate their loyalty, justice, honesty and integrity, and not to follow the trend. On the other hand, as administrative law enforcement personnel, we should consciously practice Xiu De as a basic skill and strive to be a noble person. Have the courage to face up to their own shortcomings, not jealous of talents, and be able to make up for their own shortcomings with the strengths of others; More personality, less bourgeois, open and aboveboard, and never do despicable things that people look down upon. Administrative law enforcement personnel have good character, and their administrative law enforcement behavior will be more harmonious and perfect. 3. Strengthen skills training. The skills mentioned here mainly refer to the skills of eloquence and etiquette, and have nothing to do with the professional knowledge of administrative law enforcement. Some people may say, why should administrative law enforcement personnel learn these things? In ancient times, Kong Ming argued with Confucianism, and Su Qin lobbied the six countries, and with his golden words and jade words, he turned an enemy into an enemy. Today, there are Li Ao's quips, Tsinghua's and Julian's Peking University. They are full of knowledge and talk about the ancient and modern world. When it comes to our work, the tobacco industry always ranks lower. Why? Is it really our poor service? Is our management lacking sincerity? No, the real reason is that our communication is not in place Without communication, there is no feeling, and without feeling, there is no understanding. In our daily work, after we investigate and deal with illegal cigarettes, we investigate, inform, deliver and close the case according to the procedures, which seems to conform to legal procedures, and no link is illegal. However, we do not attach importance to the publicity after the investigation. People know that fake cigarettes are harmful to health, but they don't know how harmful they are. Ordinary people know that they can't buy cigarettes outside the district, but they are not satisfied, because they usually think that this is the regulation of local tobacco companies; Even many businesses don't know that it is illegal to sell more than 50 cigarettes at a time, which has caused the gap between tobacco law enforcement and ordinary people. If you don't get the understanding of the masses, they will think that you are arbitrarily enforcing the law. Therefore, strengthening skills training, especially eloquence and etiquette training, is the premise, foundation and guarantee to complete the work, but we do not advocate that kind of glib and irresponsible nonsense. Through the training of eloquence and appearance, we can achieve better communication and service with merchants and gain the understanding and support of merchants and consumers. This is the ultimate goal of skills training, so as to improve the administrative level of monopoly teams according to law. (2) Making scientific and effective assessment standards is the premise of doing a good job. However, in order for the assessment system to play its role, in addition to setting up an assessment team and unifying assessment standards, every member of the assessment team should clearly know "what will be scored and what will not be deducted", "what will be scored and what will be deducted" and so on. At the same time, it is necessary to honor the assessment results and reward the excellent and punish the poor. Only by linking the assessment results with the players' salary, bonus, evaluation first and elimination last, can each player understand the relationship between his work performance and getting remuneration, treatment and honor, thus enhancing his sense of crisis and responsibility, improving his work enthusiasm and initiative, and gaining the motivation to make continuous progress and improve his work. What kind of assessment standard is scientific and effective? As an assessment standard for tobacco administrative law enforcement personnel, it must include basic work such as daily attendance, work completion efficiency, work responsibility, work flow, housekeeping management, training and learning. At present, many units take some indicators such as investigating the number of cigarettes and investigating the number of illegal households as one of the criteria for evaluating tobacco law enforcement personnel, which causes law enforcement personnel to check cigarettes for the sake of checking cigarettes and ignores some daily management and services. Monopoly management is different from sales business, and it is unscientific to issue some quantitative indicators subjectively, such as seizing cigarettes and investigating illegal households. Managers should first change their ideas, not talk about indicators, be satisfied with the rise and fall of some quantitative indicators, and ignore the management effectiveness of the market. If the market is well managed and high-income earners operate according to law, the market order will naturally improve. Isn't this the purpose of our tobacco administrative law enforcement? (3) It is not easy to innovate working methods. First, innovation means change. The so-called innovation, new atmosphere, new look, all talk about the word "change"; Second, innovation means giving, because inertia cannot be changed without external force, which is the contribution of innovators; Third, innovation means risk. It is always said that a hard work brings a harvest, but innovative efforts may bring the return of failure. Combined with our work practice, how to innovate the working methods of administration according to law? First of all, we must understand the significance of administration according to law. For whom? Who do you work for? What is the ultimate goal of law enforcement? Hegel said: "Without enthusiasm, no great cause in the world will succeed", and Confucius, a great educator in China, also said: "Knowing is not as good as being kind, and being kind is not as good as being happy." This shows how important interest is. In other words, only when you are interested and enthusiastic about your work, some innovative working methods will naturally appear at work, and so will administrative law enforcement. Therefore, if law enforcement officers are interested and enthusiastic about their work, their work will naturally be innovative. Where does the enthusiasm for work come from? Where does the passion for work come from? In addition to some connection with the quality of law enforcement personnel, some measures and activities of the unit have a direct impact on the enthusiasm and passion of law enforcement personnel, such as: carrying out law enforcement expert case-handling competitions, legal competitions, distinguishing the authenticity of cigarettes, corporate culture construction and other activities. , so as to improve the enthusiasm and initiative of administrative law enforcement personnel and promote work innovation.