Training plan 1 Faced with the difficulty of enrollment in many colleges and universities, in order to facilitate enrollment in colleges and universities and realize mutual cooperation, the personalized evaluation system for parents' exchange puts forward the following enrollment suggestions according to the same characteristics of various colleges and universities:
I. Admissions personnel
Enrollment team leader, enrollment salesman.
Two. job requirement
1. Unified management, complete the enrollment target within the specified time.
2. Organize orderly, and divide the team into groups for discipline and organization according to the arrangement of the team leader.
3. Be polite to others. In the process of enrollment, salesmen must be polite and have a correct image. It is forbidden to wear slippers and jewelry.
4. Be disciplined. During the registration process, there is no emergency, and it is not allowed to be late and leave early.
Three. work arrangement
1. Distribute publicity materials to let parents know the contents of this activity.
2. Set up enrollment at the gate where students are concentrated.
3. Register by phone under the arrangement of the team leader.
4. Some salesmen can recruit students by guerrilla warfare.
Four. Specific matters
(1) Personnel arrangement
1. Set up a big office in the organization. Within the set time, it is necessary to ensure that three salesmen enroll students here. Off-duty salespeople can recruit students around to fight guerrilla warfare. The salesman must be right. 2. Carry out publicity work around the setting, distribute leaflets and chat with parents.
(2) Registration time
Registration will be held on June 27th and July 3rd to July 15. The set time is 8: 00 am to 12 am and 2: 30 pm to 6: 00 pm. From 7: 00 pm to 8: 00 pm, the admissions officer can carry out publicity activities in the form of walking.
(3) Enrollment targets
Primary and secondary school students (grade one and grade two primary school students need to be accompanied by their parents for evaluation)
(4) Instructions for Recruiting Sales Staff
(1). Dress appropriately when enrolling students and leave a good impression on parents. Don't wear slippers and try not to wear too revealing clothes such as shorts.
(2) Don't quarrel and conflict with the staff of other training institutions during the enrollment process, and notify the supervisor in time in case of any situation, and be careful not to go beyond the level. Talking to them in a negotiated tone is for the good of children!
(3) In the process of enrollment, we should try our best to tell our own advantages. When the other party is interested, they will give parents information about the personalized evaluation system, and don't give it when it is not needed. When reading the information, parents must explain it carefully, slowly and make every point clear.
(4) Pay attention to the telephone business invitation, relax your tone, be calm no matter how ugly the other party says, and explain the reasons to your parents.
Verb (abbreviation of verb) salary bonus
1~ 10 person/person, 50 yuan 1 1~20 person/person, 60 yuan/person with more than 20 people, and other above 70 yuan are recommended levels, and the evaluation institutions can make adjustments according to their own conditions and regions.
Advantages of intransitive verb activities (mainly introduced to parents)
1. We are different from other general knowledge training. This is a one-to-one evaluation system, to find out the advantages and disadvantages of students, and to adjust the students' situation in a targeted manner to achieve the best.
2. Pay attention to left-behind children, and we will provide them with 20 opportunities to experience the charm of personalized evaluation system for free.
3. Our theme is hand in hand, heart to heart, so we will let some qualified children and left-behind children form a one-on-one activity, they help each other, learn from each other, and cultivate their communication skills and cognitive abilities.
We pay attention to let children form a good habit, not only to learn knowledge, but also to learn how to be a man and cultivate their abilities.
Our teaching content is vivid and flexible. We have prepared many toys to develop children's intelligence, and also developed some useful games to help students improve gradually in the process of playing, stimulate children's talents and guide them to live a healthier and happier life.
The personalized evaluation system of parents' communication has completely changed the current situation that only infertility is taught, and it is a public welfare system that is responsible for children for a long time. All institutions should grasp this essence and find methods suitable for their own enrollment, so that the personalized evaluation system of parents' remittance can better serve students, parents and schools.
Training plan Part II I. General rules
According to the relevant laws and regulations of the group company and the state, the national safety and quality policies of "safety first, prevention first, comprehensive treatment" and "quality first" are implemented. In order to meet the construction requirements of Harbin Container Center Station Project, strengthen the contractor's understanding of this project, improve safety awareness, quality awareness, standardized operation, strict management and improve the skills of operators, and ensure the safe, high-quality and efficient completion of the construction tasks of the responsible section of Harbin Container Center Station Project, the project department will conduct pre-job safety training, education and assessment. Conduct quality and environmental protection training for construction management, operators and operators, conduct assessment in strict accordance with the "three-level education" system, and the safety and quality department of the project department shall do a good job in data sorting and filing. 20xx Safety, Quality and Environmental Protection Training is arranged as follows:
Second, the form and content of safety quality education
1. Regular education
Safety education and training must be regular and institutionalized. Guiding regular universal education runs through the whole process of management. According to the different characteristics of the educated objects, adopting multi-level, multi-channel and multi-way can achieve good results.
Its forms include: explaining safety precautions in daily pre-shift meeting, safety activity day, safety production meeting, accident scene analysis meeting, poster slogan, safety culture knowledge contest and other occasions.
The main contents of regular education include:
(1) superior labor protection and safety production regulations and relevant documents and instructions;
(2) the safety responsibility of each department and each employee;
3 Abide by rules and discipline;
(4) Accident cases, advanced experiences and innovations in education and safety technology, etc.
2. Safety Activity Day
The team should arrange a safety activity day once a week, which can be carried out before and after work. Its content is:
(1) Learn the safety production regulations and operating procedures issued by the Party, the state, higher authorities and enterprises at any time;
(2) Review the safety production situation last week and put forward the safety production requirements for next week;
(3) Analyze the dynamic safety thoughts of shift workers and the situation of on-site safety production. Praise good behavior and lessons to be learned.
3. Timely safety education
Timely safety education: according to the characteristics of construction and production, carry out "five stresses" safety education, that is, when (1) projects rush to catch up with tasks, we should pay close attention to safety education;
(2) When the project draws to a close, it is easy to ignore safety and pay close attention to safety education;
(3) when the construction conditions are good, it is easy to be careless, so we should pay close attention to safety education;
(4) The seasonal climate changes greatly and there are many external unsafe factors, so we should pay close attention to safety education.
⑤ Before and after holidays, you are mentally unstable, so you should pay close attention to safety education to make it sound like an alarm.
4. Correct illegal education
Education to correct violations. In the work area, if serious danger or near accident is caused due to violation of safety rules and regulations, education on violation correction should be carried out. The content of education is: violation of rules and regulations, its significance and harm. Ensure that the educated fully understand their mistakes and learn from them. For serious violations, in addition to educating the responsible person himself, we should also expand education through appropriate forms of self-presentation.
Three. Training scope
Project department managers, technicians, other personnel, safety and quality management personnel, special types of work and technical types of work (including new employees and post-transfer personnel) and laborers.
1. Construction site management personnel, technicians and other personnel
① Education and training contents: safety, quality, environmental protection laws and regulations, railway engineering construction norms and technical guidelines, new trends and requirements of safety and quality development, safety and quality awareness education, new technologies and knowledge, safety culture, safety production management experience, typical cases, etc. Total quality management,
How to develop the application of "four new technologies, new materials, new processes and new technologies"?
② Education and training mode: centralized training within the project department and on-site construction personnel training before and after work.
③ Education and training time: before taking up the post, before starting work, before the construction of key projects, and the time required by superiors to attend.
④ Training place: conference room and construction site of the project department.
⑤ The purpose of education and training is to strengthen the awareness of safety and quality, improve the management level of railway engineering safety and quality, improve the quality of personnel and do a good job in safety production.
2. Safety and quality management personnel
① Education and training contents: safety and quality laws and policies of construction enterprises, various safety and quality management systems of the company, construction safety and quality supervision and inspection standards, new development trends of safety production, safety and quality technical skills training, potential risk factors and preventive measures, safety production awareness education, and how to carry out four new applications.
② Education and training mode: internal intensive training and participation in training organized by the project department.
③ Education and training time: attend the training organized by the project department on time as required.
④ Training place: Project Department, etc.
⑤ The purpose of education and training: to strengthen the awareness of safety and quality, improve the management level of safety and quality, improve the quality of personnel, improve service awareness, and achieve the goal of safe production.
3. Special work and technical work
① Education and training contents: various safety management systems, basic knowledge of safety and quality, operating rules of construction safety technology, safety technical skills training, potential dangerous factors and preventive measures, safety production awareness education, quality operation instructions and technical disclosure.
② Education and training methods: internal intensive training and outsourcing training.
③ Safety education and training time: according to the requirements of the project progress.
④ Training place: conference room and construction site of the project department.
⑤ Purpose of education and training: strengthen the awareness of safety production, achieve "three no injuries", put an end to three violations, improve the operation skills of safety production, establish the idea of quality first, and realize the overall control of safety and quality.
4. Training of new workers and laborers
① Training contents: various safety management systems, basic knowledge of safety and quality, operation rules of construction safety technology, safety technical skills training, potential dangerous factors and preventive measures at the job site, safety production awareness education, quality operation rules, technical disclosure, and personal risk prevention and self-help methods; Emergency evacuation and emergency treatment at the scene of the accident; Use and maintenance of safety facilities and personal labor protection articles, prevention and control of occupational diseases, etc.
② Education and training mode: internal intensive training.
③ Time of safety education and training: pre-job and pre-job training.
④ Training places: meeting rooms in work areas, construction sites and other places.
⑤ Purpose of education and training: strengthen safety and quality awareness, achieve "three no injuries", put an end to three violations, improve safety operation skills and standardize construction.
⑥ Form of regular training: explain safety precautions, safety activity month, and post safety production posters, publicity slogans and signs at meetings before and after work every day.
5. Training of personnel in key positions
(1) For the training of full-time safety officers, the project department shall report to the safety supervision department of the project department for statistics, fill in the training demand plan, report to the group company, the head office or the competent department of the local government for training and show certificates after passing the examination.
(2) station attendant's training shall be reported by the Project Department to the Safety and Quality Department of the Project Department for unified organization and implementation according to the company's requirements.
Fourth, the training plan arrangement
See the attached table for the training plan.
Verb (the abbreviation of verb) records the formation of safety education files.
The third chapter of the training plan started from September this year, when 12 self-scenic spot was successfully upgraded to 5A scenic spot. According to the instructions of the chairman and general manager, the service level and business level of all employees in Mianshan Scenic Area should be improved. 10 and 1 1 month, through the initial training plan of the department, employees were generally trained in scenic spots. According to the obvious characteristics of off-season and peak season in scenic spots, we should make rational use of off-season in scenic spots, and improve the comprehensive quality and job skills of employees in scenic spots through five years of training on standardization of tourism services in scenic spots, so as to significantly improve their work quality and efficiency, and further enhance the image and benefits of scenic spots.
I. Purpose of training
Through the systematic training of employees, the starting point of building a training system for employees in scenic spots is to gradually improve their knowledge structure, enhance their service awareness, ensure their service quality, cultivate their professionalism and form good professional ethics, so as to improve their management level, service level and overall quality. In particular, Mianshan Scenic Area has just won the national 5A level scenic spot, so systematic training is particularly important.
Specifically, the training of employees, first, guide employees into the organization, familiar with and understand the job responsibilities, job skills, working environment and working conditions. The second is to standardize employees' behavior, strengthen employees' organizational discipline, and enhance employees' "vigor and vitality". The third is to improve the service level of the reception workers in scenic spots, strengthen the knowledge and understanding of "standardizing high-quality reception services", strive to improve work skills and comprehensive quality, and constantly improve work quality and efficiency.
Second, the training object
The staff of various departments in the scenic spot include the staff of various supervision units, religious management committees, Mianshan Finance Department, catering department, travel agency, tour guide department, hotel service department, commodity retail department, marketing center and cultural institute stationed in the scenic spot.
Third, training implementation and assessment methods
The management committee of the scenic spot is initiated by the human resources department of the company and is responsible for coordinating the implementation of all departments of the scenic spot. The personnel department is fully responsible for employee training, and the overall planning of training includes the formulation and implementation of training plans. The person in charge of each department assists the personnel manager in organizing specific matters.
The company evaluation team (personnel department, general manager's office, planning commission and security department) will supervise, inspect and evaluate the training work.
Specific evaluation methods:
1, training sign-in, to ensure that the training can be implemented to every employee;
2. Take notes, make perfect training records and file them;
3, effect evaluation, by the lecturer according to the training content, monthly exam.
Four. Training principles and requirements
Principle:
1, adhere to the principle of teaching according to needs and stressing practical results;
2. Training employees in different positions, levels and categories;
3. Enhance the pertinence and effectiveness of education and training to ensure the quality of training;
4. Require the implementation of training personnel, training content and training time.
Specific requirements:
1, the training work should be fully prepared, pay attention to the process and stress the effect;
2. Teaching methods should integrate theory with practice and be easy to understand.
3. Employees participating in the training should strictly abide by the training discipline, attend the training on time, listen carefully and take notes. During the internship, we should respect the old employees and operate strictly according to the rules;
4. Without approval, the trainees shall not be absent from the training course.
Verb (abbreviation for verb) training time
1, the whole training plan time: 65438+February1-March 3 1.
2. Schedule of standardized training in scenic spots: 10 day, 20 days per month.
3. Training schedule of outward bound training and professional ethics: 15, 25th of each month.
4. For the rest of the time, each department will arrange internal training by itself (the training plan, time schedule and training content will be reported to the Human Resources Department every month).
Training methods of intransitive verbs
1. The training adopts specific ways such as "teaching+demonstration", "theory+operation", "case analysis", "basic discussion", "team activities" and "group games", and each student actively participates in the training activities and obtains knowledge, skills and correct behaviors from personal participation;
2. Under normal circumstances, in addition to the large-scale training arranged by the personnel department of the company, each department conducts training according to its own internal training schedule;
In order to avoid the traditional training in the past, our department will enrich the training content every month and combine theory with practice. In addition, increase appropriate physical fitness and outward bound training, and change the training concept of employees.
4. Strengthen the off-season training in scenic spots, spend more time on training, prepare for the reception service in the tourist season, strengthen the post exercise in the peak season, and verify and correct the training effect.
Seven. Training content
Outward bound training program: The purpose of this expansion is mainly to reflect the team awareness and departmental communication among employees, and it will be conducted in both indoor and outdoor ways. Specific projects are reflected in the monthly training plan.
Standardized training content: training according to the relevant requirements of standardized teaching materials for tourism services;
1, and train the safety and service quality of scenic spots in strict accordance with the relevant requirements of GB/T 16767;
A) Seriously implement the safety laws and regulations formulated and promulgated by public security, transportation, labor, quality supervision, tourism and other relevant departments, establish and improve the safety system, and fully implement the work.
B) The fire fighting, anti-theft and rescue facilities are complete, intact and effective, and the transportation, electromechanical, sightseeing and entertainment facilities are in good condition, operating normally and without potential safety hazards. Danger zone signs are obvious, protective facilities are complete and effective, and special areas are guarded by special personnel.
C) Establish an emergency rescue mechanism, set up an ambulance medical service room and equip full-time medical personnel. Have an emergency plan, strong emergency handling ability, timely and appropriate accident handling, and accurate and complete file records.
2. The tour guide service is targeted, emphasizing personalization, and the service quality meets the relevant requirements of 4.5.3 and 4.5.5 in GB/T15971995 for training; Professional ethics training content: national vocational qualification training course-professional ethics issued by the general manager's office.
Internal training content of each department:
(1), the training content of employees' job responsibilities.
(1) the role and importance of this position and its position in the scenic spot.
(2) the object of work, specific tasks, work standards, efficiency requirements, quality requirements, service attitude and responsibilities and scope of responsibilities.
(3) the work flow, work regulations, reward and punishment methods and safety management regulations of the state administrative organs of the corresponding industries in this position.
(4) The operation and management of hardware facilities, equipment and tools related to scenic spots and the use of mechanical and electrical equipment and tools involved in the work tasks of this post should understand their principles, performance and uses, which are commonly known as "three knowledge"; Besides, you should also know how to use, maintain simply and maintain daily, that is, "three meetings".
⑤ Master the soft management measures of scenic spots, such as the filling methods of relevant bills, bills and forms,
Fill in the requirements and fill in the regulations.
(2), employee professional quality training content:
① Learn basic etiquette;
② Cultivate teamwork spirit and strengthen sense of responsibility;
③ Enhance cohesion.
(3) the improvement of management methods and management level of grass-roots managers.
Eight, lecturer arrangement
1, the outward bound training is assisted by the department head.
2. The standardized training lecturer is responsible.
3. The general manager's office is responsible for the professional ethics training of lecturers.
4. The relevant person in charge of each department is responsible for the on-the-job training of this department.
Nine. Location arrangement
1, multi-function hall standardization training.
2. The location of departmental on-the-job training shall be arranged by each department.
The fourth part of the training plan, the guiding ideology
Under the trusteeship of Hongkou No.4 Middle School, school-based training in our school continues to focus on teachers' development and effective learning, combining teachers' individual independent training with teachers' team cooperation training, and using various methods flexibly. Adhere to the spirit of "teaching as the center, focusing on quality", adhere to the educational characteristics of "bird culture", effectively integrate into "national spirit education", carry out school-based research work in a down-to-earth and effective manner, gradually form a unique school-based research model, build a team of high-quality teachers who meet the needs of educational reform and the development of our school, and promote the overall improvement of school-running quality.
(A) training objectives
Through training, teachers can establish good professional ethics and new educational ideas, update their knowledge and ability structure, master advanced educational technology, and comprehensively improve their educational and teaching ability and level to meet the needs of educational reform and development. School-based research is an urgent need to implement the new curriculum. Teachers must constantly discover, study and solve problems from teaching practice, and the implementation of the new curriculum can achieve the effect of continuous innovation.
The specific objectives are as follows:
1, so that all teachers can completely change their educational concepts, establish new curriculum concepts, new educational values and modern educational concepts, and internalize the new curriculum concepts into their own teaching behaviors.
2. Learn from experience and grow through reflection. Efforts should be made to change the situation that theoretical study was overemphasized and divorced from practice in previous training, guide teachers to use theory to reflect on their own practice, improve their understanding of problems in the process of "practice-reflection-practice", and realize the implementation of educational theory and new curriculum from practical experience.
3. Everything is for the development of teachers. Strive to provide all conditions and possibilities for teachers to "solve problems", let teachers actively participate, let teachers become the main body of training, create a teaching environment in which emotion and cognition promote each other, and let teachers effectively acquire knowledge, ability and emotional experience in a relaxed and happy teaching atmosphere, which has more development potential.
(2) Organization and leadership
In order to ensure the smooth development of school-based training, a leading group for school-based training was established according to the spirit of higher-level documents and the school situation.
Team leader: Shi (principal)
Deputy heads: Cai Xueqin (secretary) and Shi (vice president in charge of teaching)
Members: Ni Jianchao (teaching), Gu Lizhou (teacher trainer), Huang Sizhou (personnel cadre), Lu Jianchang (vice president), Gu (director of teaching department), Yu Chunping (moral education teaching) and Zhang (chairman of trade union).
The principal is the first person responsible for school-based training. Under the unified leadership and command of the principal, the secretary, the principal in charge, the teaching director and the teacher trainer are responsible for the division of labor, and the teaching and research team leader participates in the organization and implementation, and carries out teacher training activities in a planned and organized manner to ensure that the training is in place.
(3) training principles
The principle of integrating theory with practice. Theoretical learning must be combined with the situation of educational reform and development, with the reality of schools and learners themselves, and with the creation of learning organizations, so as to truly implement educational theoretical learning.
1, the principle of autonomy. Schools plan, organize, evaluate and manage independently, and teachers learn, explore and develop independently.
2. The principle of effectiveness. Avoid form and preaching, closely combine with teachers' teaching practice, pay attention to finding problems, pay attention to teaching materials, teaching methods, management and problem solving between teachers and students.
3. The principle of pertinence. Based on the actual needs of schools and teachers, the practical problems in teacher education and teaching are solved through various ways, forms and modes.
4. The principle of openness. Take advantage of the opportunity of inter-school pairing, carry out multi-party cooperation and exchanges, network interoperability, and implement open training with social participation.
(4) Content and form
1, ideological quality education and moral cultivation
Excellent teachers are an important guarantee for implementing quality education, and excellent teachers' morality is a necessary condition for excellent teachers. Our school will seize the favorable opportunity of the new curriculum reform and carry out the activities of "being a man, being a teacher and learning". On the one hand, through the lecturer's stories, we can recall our own teaching experience and improve teachers' professional ethics. Teaching staff are required to abide by teachers' professional ethics and form a good morality.
2. Curriculum common sense, curriculum standards and teaching materials and methods
Focusing on the new curriculum training of connecting training institutions, we will organize teachers to learn new educational theories, the guiding ideology of curriculum reform, reform objectives and related policies and measures, help teachers establish new educational concepts and curriculum standards, adjust teaching objectives, and promote the change of teachers' teaching behavior.
3, strengthen learning and training, and effectively improve the level of business. ① Pay special attention to the training of key teachers. (2) Establish a forum for young teachers, so that teachers can find out their own success or failure in education and teaching, and publish their own teaching experience, so as to achieve the goal of improvement. ④ Training of teaching skills. Focus on "three courses", namely: introductory course, group research course and multimedia audio-visual education course. On the basis of daily listening to introductory courses, the teaching department tracks teachers' research courses and explores how to use the new curriculum concept to guide classroom teaching and solve specific problems. In the same group, the teaching and research group is the main unit to determine the content, study together, listen to each other and evaluate each other, and constantly improve the quality of classroom teaching. According to the actual situation of the school, the school evaluates teachers' professional knowledge, basic skills and teaching practice, and requires teachers to have curriculum development ability, integration ability and research ability. Select outstanding young and middle-aged teachers to participate in various competitions, and combine education and teaching evaluation with post evaluation to promote teachers' professional growth. Multimedia audio-visual course is based on the above two courses, making full use of school audio-visual resources for teaching and promoting teachers' professional growth. In the study of "Three Courses", teachers are encouraged to study pragmatically, theoretically, deeply, practically and boldly. The school strives to conduct research and evaluation in every class, and the research and training will run through the preparation of lessons, lectures, classes, evaluation and research. Let teachers communicate, benefit and improve in research and evaluation activities, so as to achieve the purpose of "promoting research by class and promoting learning by research". At the same time, actively create opportunities for teachers to participate in classroom teaching competitions at all levels, and strive to let more teachers hone, understand, develop their personality and accumulate experience at a higher level, so as to make key teachers stand out.
4. Take education and scientific research as the carrier.
The school will participate in the county-level educational science research with the topic of "Research on the improvement of teachers' behavior in the development and implementation of rural expansion curriculum in rural primary schools". In the subject experiment, everyone is required to participate and cooperate with each other, which fully embodies the principle of full staff and subjectivity of school-based research. Encourage teachers' personalized teaching action research, that is, reflect on their own teaching diagnosis-screening problems-determining topics-advocating separately-making plans-entering experiments, so that topic research can become teachers' conscious behavior. The school establishes professional growth files for teachers who participate in project experiments. Files include teachers' lesson plans, lecture notes, experience summary and self-reflection, study and training notes, lesson plans and comments of open classes, information on individual participation in collective activities, awards and student works under guidance, etc. Through the collection of these materials, it reflects the development process and research effect of teachers.
5. Take "bird culture" education as the breakthrough point.
Focusing on the characteristic education of the school "bird culture", we should establish the development goal of "taking bird culture education as the carrier to comprehensively strengthen the construction of teachers", organize teachers' theoretical study, set up research groups, compile teaching materials, hold forums, and creatively combine "bird culture" education with the implementation of national spirit education, so as to update teachers' concepts, improve teachers' behavior, promote the second-phase curriculum reform in our school and improve the overall school-running level.
6. Promote the use of information technology.
All teachers under 50 are required to learn through information technology. The school will comprehensively train teachers in information technology examination, courseware making, accessing information on the Internet, accessing resource network platforms and other technologies, and require each teacher to have the ability to skillfully use network resources to integrate subject teaching. Continue to seize the commanding heights of information education, adhere to the strategy of promoting and upgrading curriculum reform with information technology, and create all conditions for teachers to use, use well, use flexibly and use skillfully.
(5) Safeguard measures
Establish a feasible school-based training system to ensure the all-round development of school-based research. Improve the evaluation system, do a good job in supervision, inspection, evaluation and registration, and implement school-based training. Participation in school-based training will be included in the performance appraisal of teachers. Schools take active measures to arrange certain funds for school-based training to ensure the investment in school-based training. Hold an annual summary meeting to select and train advanced individuals. At the same time, strengthen the construction of campus information network, encourage teachers to publish articles on Chongming scientific research blog, and ensure the smooth communication channels of teachers' online learning; Make use of the opportunity of pairing with famous schools in Shanghai to organize teachers to go out to study, visit and communicate.