First, hospital infection control

1. Go to each department every month to monitor the occurrence of hospital infection among inpatients, and urge clinicians to report hospital infection cases in time to prevent the outbreak or prevalence of hospital infection.

2, every month to the operating room, delivery room, hemodialysis room and other key departments of air, surface, staff hands, disinfectants, disinfectants, disinfection and sterilization items such as disinfection effect and environmental hygiene monitoring once. Found unqualified, strict rectification, until the monitoring results are qualified.

3. Every quarter to clinical departments and key departments for a disinfection and isolation quality inspection, feedback the inspection results, put forward improvement measures.

4, according to the requirements of hospital infection monitoring and management this year, with the national hospital infection monitoring and management training base, to carry out cross-sectional investigation of hospital infection.

Second, the application of antibacterial drugs:

1, according to the relevant provisions of the implementation of hierarchical management of antibacterial drugs, regularly investigate the use of antibacterial drugs in inpatients.

2. Assist the clinical laboratory to regularly publish the top five infected bacteria and their drug-resistant bacteria in the hospital, so as to provide a basis for clinicians to use antibiotics reasonably.

Third, infectious disease management:

1, collect infectious disease report cards, death medical diagnosis certificates and residents' malignant tumor report cards from various departments of the hospital every day, and do a good job in hospital epidemic report and death and tumor case report.

2. Check the collected infectious disease report cards every day to ensure that their contents are complete and true.

3, after receiving the epidemic report card and death report, according to the prescribed time limit, through the national infectious disease epidemic monitoring information system for network direct reporting.

4, at the end of each month, refer to the hospital this month's outpatient log, admission registration, discharge medical records, radiology examination results and clinical laboratory positive results register, found missing timely supplementary report.

5. Register the death cases with the medical department every month, and report the missing cases in time.

6, conscientiously do a good job in the hospital epidemic management, report and inspection work of the superior health administrative department, and cooperate with the disease prevention and control department to do a good job in epidemic investigation.

Four. Supervision and management of medical waste

1, once a month to the hospital clinical support center for inspection, supervise the implementation of medical waste classification, collection, transportation and other systems, to avoid the loss of medical waste.

2. Check the medical waste transfer register once a month, and fill in any missing items in time.

Five, hand hygiene and occupational exposure protection

1, hand hygiene disinfection will be included in the quality inspection items of the department, and hand hygiene disinfection technology inspection will be conducted for medical staff once every quarter.

2, strengthen the publicity and education of occupational exposure protection knowledge, reduce the risk of occupational exposure.

3. After occupational exposure of medical personnel, they should be properly handled in strict accordance with relevant regulations.

Six, hospital awareness knowledge training

1. This year, we cooperated with new medical and educational personnel and conducted pre-job training on hospital awareness and infectious disease knowledge.

2. Carry out hospital awareness knowledge training for hospital medical staff twice at different levels to improve their hospital awareness knowledge level.

2. How to write the model essay on outpatient work plan?

First, do a good job in outpatient quality inspection and assessment registration, hold regular morning meetings to convey the spirit of the meeting, sum up experience, learn from each other's strong points, report the results of quality inspection and assessment this month in time, correct the shortcomings in the work, and feed back the problems existing in prescriptions to doctors in time so as to correct them in time.

Second, do a good job in outpatient statistical analysis, patrol outpatient departments every day, report problems to leaders, medical departments and department directors in time, and discuss with them in time. Outpatients should be open on time, and should not be late, leave early, leave their posts, or call the roll. Patients should not be allowed to see a doctor, and the daily inspection records should be clearly registered and reported to the competent leader and medical department at the end of the month.

Third, conscientiously implement the "three good and one satisfaction" and medical action to benefit the people carried out by our hospital, continue to implement the "one-stop" clinic, shorten the time for people to see a doctor, facilitate patients to see a doctor, take patients as the center everywhere, take quality as the core, and serve patients wholeheartedly.

Four, with the increase of outpatient visits, actively carry out appointment service, and implement the specific operation methods and processes of appointment registration. The appointment form includes:

(1) telephone reservation.

(2) make an appointment at the hospital service desk.

(3) Make an appointment with an expert directly.

(4) Others: Make an appointment online through the hospital website and contact the community and rural primary medical institutions to make an appointment.

Five, conscientiously implement the responsibility system for the first-time doctors, and are not allowed to go beyond the scope of practice and work without a license.

Sixth, do a good job in registration service and triage, and make registration records for patients with fever. If they are infectious patients, at the same time, do a good job in self-protection and disinfection and isolation between doctors and patients.

Seven, cooperate with the hospital infection office to do a good job in infection management, regularly supervise the disinfection and sterilization of health personnel, do a good job in the classified management and registration of medical wastes, ensure medical safety, and keep the health area clean and hygienic.

Eight, responsible for the supply of office supplies and materials for retired and rehired personnel, do a good job in the examination and seal of outpatient medical records and sick leave, and regularly count and issue registration fees for outpatient doctors.

Nine, obey the leaders at all levels, listen to the arrangement, timely complete and seriously convey the tasks assigned by the hospital.

3. How to write the model essay on outpatient work plan?

First, vaccination work:

1. Guiding ideology: Under the guidance of "Heilongjiang Province Planned Immunization Procedure" and "Heilongjiang Province Preventive Immunization Work Standard", we should do a good job in basic immunization and enhanced immunization in this field, and continue to strengthen the establishment of vaccination clinics and the vaccination work of floating children.

2. Establish a card to establish a certificate: within 1 month after the birth of a local registered child, establish a vaccination card for foreign children who have lived for more than 3 months. The vaccination card is kept by this clinic, and the vaccination certificate must be kept by the parents of the children.

3. Strengthen vaccine management to ensure vaccine quality: Strictly implement the Measures for the Administration of Biological Products in the process of vaccine procurement, transportation and storage, and purchase vaccines in a unified way at the CDC. The transportation and storage process shall be monitored and recorded in time in strict accordance with the requirements of the cold chain, and the vaccine shall be registered in and out of the warehouse according to the regulations, and the validity period and damage of the vaccine shall be checked regularly to ensure the quality.

4, in strict accordance with the requirements of the National Immunization Program Vaccine Immunization Program, arrange all kinds of vaccines to avoid "too many, missing and wrong".

5. Do a good job in safe injection and disinfection of inoculation sites: during the inoculation process, strictly abide by the principle of "one person, one needle, one tube, one disinfection and one destruction" and implement three checks and seven pairs, that is, check the health status and contraindications before inoculation, check the inoculation certificate, and check the appearance and batch number validity of the vaccine; Check the name, age, vaccine name, specification, dosage, inoculation site and inoculation route of the vaccinated object to ensure safe injection. Use qualified disposable syringes and skin disinfectants with specified concentration and qualified preparation time; Open and unused vaccine ampoules should be covered with sterile dry cotton balls and refrigerated. If the live vaccine exceeds half an hour and the inactivated vaccine exceeds 1 hour, it should be scrapped. The whole inoculation process should ensure aseptic operation, safety and effectiveness, and timely disposal of medical waste. Ultraviolet disinfection should be carried out in the vaccination clinic half an hour before and after each vaccination to ensure the safety of the vaccination site.

6. Improve the vaccination rate of migrant children: With the increase of migrant workers, the number of migrant children is also increasing. Strengthening vaccination of floating children has become an important part of planned immunization in our region.

7. Strengthen data management:

① Vaccination card certificate: further improve the registration of card certificate, so that the computer records of card certificate are consistent and the vaccination card is filled in neatly. When the children's accounts change, they should be cancelled in time.

(2) Original record: further standardize and improve the filling of the original record book, and require all contents to be complete and true.

(3) Statements: constantly strengthen the business level, and all kinds of statements should be logically rigorous and submitted on time to avoid late reporting, omission and misstatement, and timely sort out, bind and file.

8, do a good job of leak detection and replanting, to ensure the safety and effectiveness of vaccination, and seriously complete the work related to the immunization plan deployed by the superior.

Two, severe mental illness information report management

1. Guiding ideology: According to National Basic Public Health Service Standard (20xx Edition), Management and Treatment of Severe Mental Illness and Safety Protection Regulations of Computer Information System.

2. Timely file the eligible patients within the jurisdiction, including three forms for the first time: Informed Consent to Participate in the Management and Treatment of Severe Mental Illness Network, Personal Basic Information Form and Personal Information Supplement Form for Patients with Severe Mental Illness. A management system for patients with severe mental illness with perfect functions and covering the whole population has been basically established. By the end of 20xx, the standardized management rate of patients with severe mental illness reached 90%.

3, popularize the knowledge of prevention and treatment of mental illness, improve the understanding of systematic treatment of severe mental illness.

In order to ensure the smooth development of the management project for patients with severe mental illness in our hospital, we will gradually establish an effective comprehensive prevention and control mechanism for dangerous behaviors of patients with severe mental illness.

4. Regular follow-up: Patients receiving treatment should be followed up at least four times a year. The main purpose of each follow-up is to provide information on mental health, medication and family care concepts, supervise patients' medication, prevent recurrence, find signs of recurrence or aggravation in time, give corresponding treatment or referral, and carry out crisis intervention. For patients with unstable condition, adjust according to the prescribed dosage range on the basis of current medication, and contact the original competent doctor or refer them to a higher hospital when necessary; For patients with worsening physical symptoms or adverse drug reactions, patients should be transferred to higher hospitals.

5. Health education and rehabilitation guidance: strengthen publicity, encourage and help patients to carry out life function rehabilitation training, and guide patients to participate in social activities and receive vocational training. Communicate with patients' families, distribute popular science propaganda materials on mental illness, explain the knowledge nursing of mental patients, and eliminate social discrimination and misunderstanding on mental illness.

4. How to write the model essay on outpatient work plan?

First, focus on improving the quality of nursing.

Objective: The nursing quality reached the standard: the nursing quality of high-risk departments was100g; 90 points, 90% pass rate; The intact rate of first-aid drugs100%; The qualified rate of disinfection and isolation quality is 100%.

Measures:

1, strengthen supervision, follow up the quality of nursing in all areas of outpatient service every week, and make timely rectification when problems are found.

2, monthly outpatient nursing quality improvement analysis, be sustained and overall planning.

Strengthen and promote the standardization and standardization of nursing service.

3. Incorporate the nursing quality into the assessment scheme, so that the assessment can reflect the work quality and efficiency indicators as much as possible.

Second, improve the service attitude and enhance the image of the hospital

Objective: Compared with _ _ _ _, to improve the quality of outpatient service, with an average satisfaction rate of over 90%. Measures:

1. After a year's trial, the activity of "Evaluation of Medical Guidance Service Mode" is active in mobilizing medical guidance.

Sex plays a big role. In 20__ years, the outpatient department will continue to carry out appraisal activities, and on this basis, expand its thinking and increase its services, so as to truly "take patients as the center" and facilitate patients.

2, 20__ years for the image of outpatient service personnel, formulate corresponding reward and punishment measures. Congqun

Starting with body image, doctors and nurses in outpatient department are required to dress neatly, be full of energy, have a kind expression, have a kind attitude, speak softly and act steadily.

3. Improve the service level. There should be a greeting sound when accepting patients, and a thank-you sound when operating with them.

The shortcomings are apology, enthusiasm, thoughtfulness and family-like care for patients, obligation to inform patients, health education for diseases and so on. , so as to continuously improve the cultural quality and accomplishment of nurses, so as to improve the satisfaction of patients.

Third, strengthen training and improve technical level.

Objective: The qualified rate of standardized training and examination for nursing staff was 65,438 0,000%, and the practical operation ability was greatly improved.

Measures:

1, according to the characteristics of outpatient service, formulate a standardized training plan in line with the actual situation of outpatient service, and conduct comprehensive and systematic training for nurses in various forms;

2. Organize department business study once a month, including service concept update, marketing awareness, preparation and precautions before relevant inspection, intravenous drug use allocation, and common skills in using operating specifications.

3. Conduct three basic theoretical knowledge and operation examinations for department nurses every month;

Fourth, improve the level of safety management.

Objective: To reduce the occurrence of nursing adverse events, and the incidence of nursing accidents is zero.

Measures:

1, concentrate on nurses' study every month, strengthen nursing safety education, and enhance the awareness of law and self-protection. The contents include observation and analysis of illness, examination and implementation of doctor's orders, and study of health laws and regulations.

2, strengthen quality control, ensure prevention in place, check the implementation of each class every day, find all kinds of hidden dangers, timely correct and analyze, and put forward effective and feasible preventive measures.

3. Strengthen the communication between nurses and patients and their families, fulfill the obligation of informing, and minimize the occurrence of nursing disputes.

Five, keep up with the pace of the hospital, to carry out traditional Chinese medicine nursing.

Objective: The qualified rate of TCM nursing technique operation is 90%, and the qualified score is 90 points.

Measures:

1. All staff participated in the series training of knowledge and skills of traditional Chinese medicine and integrated traditional Chinese and western medicine in the nursing department (training time100h), and the participation rate was 90%;

2. Plan to learn TCM nursing routine, TCM nursing operation rules and rehabilitation and health guidance with TCM characteristics, so that nurses can master and use them skillfully.

5. How to write the model essay on outpatient work plan?

First, spiritual civilization:

1. Establish the concept of serving patients wholeheartedly, and further standardize nursing operation terms and nurse-patient communication skills on the basis of cultivating nurses' daily etiquette. Cultivate nurses and establish a good professional image. Further improve service attitude and build a harmonious nurse-patient relationship.

2. Pay attention to the collection of nursing service demand information. The nursing department obtains patients' needs and feedback information by understanding the opinions of return visit cards, talking with outpatients and inpatients, issuing satisfaction questionnaires, etc., and puts forward improvement measures in time, at the same time encouraging nurses to work and mobilizing their work enthusiasm. Implement various assessment and scoring systems to mobilize the enthusiasm of nurses in time.

Second, the nursing work:

1, starting from "three basics and three strictness", strengthen the implementation of basic nursing and seasonal nursing to ensure quality.

2. Strengthen the study of specialized nursing business, improve the practical working ability of clinical nurses, and cultivate the backbone of specialized nursing.

3. Pay close attention to the key links such as nurse succession, nursing rounds and medical record discussion to ensure the nursing quality of critically ill patients. Strengthen the management of key links of patients, such as patient transport, handover, pressure ulcers, etc. , and establish and improve the nursing process and management evaluation procedures.

4. Strengthen nursing safety management, and establish and smooth the reporting and handling channels of unsafe nursing events. At the end of the year, departments with outstanding performance will be rewarded.

Third, business training:

1. Strengthen the professional skills training of specialized nurses in key departments such as emergency room, operating room and blood purification center, and formulate the skills requirements for specialized positions.

2. Assess nurses' clinical medicine and bed-making ability by departments, and strengthen professional assessment and nursing operation assessment.

3. Strengthen the organization of nurses' professional study and lectures, and improve their professional and self-quality.