First, the main responsibilities of the people's visiting reception center
1, accept people's letters and receive people's visits; Do not make things difficult for or discriminate against the complainant; The petitions put forward by the petitioners shall not be ignored, perfunctory or procrastinating.
2, adhere to the principle of impartiality, and shall not take advantage of his position to engage in malpractices for personal gain or accept bribes.
3. Abide by the confidentiality system, and shall not divulge the work secrets, spread the contents and personal privacy that the complainant requests to keep confidential, and shall not hand over the accusation and accusation materials to the units and individuals accused and accused.
4, to undertake the petitions assigned by the superior and the people's government at the same level, responsible for the management of petition files.
5, assigned by the relevant authorities, transfer petitions, check the handling of petitions, supervise the implementation of the results, for petitions that have been completed, found that the facts are unclear or not handled at that time, instructed the organizer to correct within a time limit.
6, coordinate the handling of important letters and visits, supervise and inspect the handling of letters and visits.
7, the need for joint investigation and coordination of petitions, joint investigation and coordination, and put forward opinions.
8. Publicize laws, regulations and policies to the petitioners and provide related content consulting services.
9, check and guide the petition work of the lower authorities.
10, supervise and inspect the handling of letters and visits.
Two, citizens to apply for letters and visits procedures are:
1, register
2, coordinate the branch office
3. Investigation and handling
Step 4 summarize the feedback
5. Filing
Legal basis: Constitution of People's Republic of China (PRC).
Article 2 All power in People's Republic of China (PRC) belongs to the people. The organs where the people exercise state power are the National People's Congress and local people's congresses at various levels. The people manage state affairs, economic and cultural undertakings and social affairs through various channels and forms according to law.
Article 3 The state organs in People's Republic of China (PRC) practice the principle of democratic centralism. The National People's Congress and local people's congresses at various levels are democratically elected, accountable to the people and supervised by the people. The state administrative organs, judicial organs and procuratorial organs are all produced by, accountable to and supervised by the people's congresses. The division of functions and powers between central and local state organs follows the principle of giving full play to local initiative and enthusiasm under the unified leadership of the central authorities.
Article 4 All ethnic groups in People's Republic of China (PRC) are equal. The state protects the legitimate rights and interests of ethnic minorities and maintains and develops the relations of equality, unity and mutual assistance among all ethnic groups. Discrimination and oppression against any ethnic group are prohibited, and acts that undermine ethnic unity and create ethnic divisions are prohibited. According to the characteristics and needs of ethnic minorities, the state helps ethnic minority areas to accelerate economic and cultural development. Regional autonomy is practiced in areas where ethnic minorities live in compact communities, and organs of self-government are set up to exercise autonomy. All ethnic autonomous areas are an inalienable part of the people of China. All ethnic groups have the freedom to use and develop their own spoken and written languages and to maintain or reform their own customs and habits.