Electric power annual work plan 1

First, create a "service image"

Strictly implement the company's rules and regulations and use civilized language when communicating with customers; Integrity-based, not easily promised to customers, promised things must be done and done well; Don't ignore the details; Pay strict attention to clothes, appearance, gestures, etc.

Second, change the service concept.

Change "I want to serve" to "I want to serve", and carefully study the company's various system processes and business processes related to quality, so as to respond to various quality problems raised by customers at any time. With the attitude of "learn more, communicate more and take the initiative to attack", we will go deep into the work of accepting quality complaints, communicating with customers and handling customer complaints immediately, and at the same time provide customers with three guarantees of quality (repair, replacement and replacement)

Third, enhance the sense of responsibility, service awareness and team awareness.

Take the initiative to carry out the work to the point and reduce service efficiency. When receiving customer quality complaints, we should deal with them immediately, reduce customer complaints caused by our quality problems, minimize unnecessary losses and bring greater benefits to customers and the company. At the same time, we must close customer quality complaints within three days. Always adhere to the attitude of asking if you don't understand, learning more if you don't understand, cooperate with colleagues, report to leaders, better complete your job, and at the same time enhance teamwork ability and better serve customers.

Fourth, handle customer complaints in time.

Every time you receive a customer complaint, you should immediately report it to the relevant production department (responsible department) in accordance with the Customer Quality Complaint Handling Regulations (wi-xg-s006), and fill in the Customer Complaint Handling Report to formulate corrective and preventive measures for quality complaints. Make statistical analysis of customer complaints every week in order to better count quality problems. At the end of each month, customer complaints will be reported to the superior leaders in the form of monthly reports and sent to relevant departments.

The second part of the annual work plan of electric power

The new year of 20xx is a year full of challenges, opportunities and pressures for Guangzhou Electrical Equipment Co., Ltd. Shanghai Branch, which has just been established for more than two years. In these two years, due to the careful training of superior leaders and the support and cooperation of all employees, customer service has been gradually improved. In order to win the recognition of customers as soon as possible, gain advantages over other manufacturers, and enhance the service image of the company in the eyes of customers, the personal work plan for 20xx years is specially formulated, as follows:

(A) shaping the "service image".

Strictly implement the company's rules and regulations and use civilized language when communicating with customers; Honesty-based, not easily promised to customers, promised things must be done and done well; Don't ignore the details; Pay strict attention to clothes, appearance, gestures, etc.

(2) Change the service concept from "I want to serve" to "I want to serve".

Seriously study the company's various system processes and business processes related to quality, so as to respond to various quality problems raised by customers at any time. With the attitude of "learn more, communicate more and take the initiative to attack", we go deep into the work of accepting quality complaints, communicating with customers and handling customer complaints immediately, and at the same time provide customers with three guarantees of quality (repair, replacement and return).

(3) Enhance the sense of responsibility, service and team.

Take the initiative to carry out the work to the point and reduce service efficiency. When receiving customer quality complaints, we should deal with them immediately, reduce customer complaints caused by our quality problems, minimize unnecessary losses and bring greater benefits to customers and the company. At the same time, we must close customer quality complaints within three days. Always adhere to the attitude of asking if you don't understand, learning more if you don't understand, cooperate with colleagues, report to leaders, better complete your job, and at the same time enhance teamwork ability and better serve customers.

(4) Every time you receive a customer complaint, handle it according to the Customer Quality Complaint Regulations (wi-xg-s006).

It shall immediately reply to the relevant production department (responsible department), fill in the Customer Complaint Handling Report, and formulate corrective and preventive measures for quality complaints. Make statistical analysis of customer complaints every week in order to better count quality problems. At the end of each month, customer complaints will be reported to the superior leaders in the form of monthly reports and sent to relevant departments.

The above is my customer service work plan for 20xx, and there may be many unclear places. I hope leaders and colleagues will give me more support and help. Looking forward to 20xx, I will work harder in this position, be serious and responsible, strive to win more profits for the company and establish a glorious image of the company in the eyes of customers.

Work plan for the third year of electrical engineering

I am an employee of xxx Electrical Equipment Co., Ltd. In xx, under the correct leadership of superior leaders, the company achieved good results, which laid a good foundation for the work of xxx Electrical Equipment Co., Ltd. For xxx Electrical Equipment Co., Ltd., it was a year of both opportunities and challenges. In the new year, under the careful training of superior leaders, we will do a good job for the company, enhance the company's service image in the eyes of customers, and make a personal work plan for xx years.

First, create a "service image"

Strictly implement the company's rules and regulations and use civilized language when communicating with customers; Honesty-based, not easily promised to customers, promised things must be done and done well; Don't ignore the details; Pay strict attention to clothes, appearance, gestures, etc.

Second, change the concept of service and change "I want to serve" into "I want to serve"

Seriously study the company's various system processes and business processes related to quality, so as to respond to various quality problems raised by customers at any time. With the attitude of "learn more, communicate more and take the initiative to attack", we go deep into the work of accepting quality complaints, communicating with customers and handling customer complaints immediately, and at the same time provide customers with three guarantees of quality (repair, replacement and return).

Third, enhance the sense of responsibility, service awareness and team awareness.

Take the initiative to carry out the work to the point and reduce service efficiency. When receiving customer quality complaints, we should deal with them immediately, reduce customer complaints caused by our quality problems, minimize unnecessary losses and bring greater benefits to customers and the company. At the same time, we must close customer quality complaints within three days. Always adhere to the attitude of asking if you don't understand, learning more if you don't understand, cooperate with colleagues, report to leaders, better complete your job, and at the same time enhance teamwork ability and better serve customers.

Fourth, handle customer complaints in time.

Every time you receive a customer complaint, you should immediately report it to the relevant production department (responsible department) in accordance with the Customer Quality Complaint Handling Regulations (wi-xg-s006), and fill in the Customer Complaint Handling Report to formulate corrective and preventive measures for quality complaints. Make statistical analysis of customer complaints every week in order to better count quality problems. At the end of each month, customer complaints will be reported to the superior leaders in the form of monthly reports and sent to relevant departments. (This paragraph can be regarded as a work summary)

The above is my work plan for xx years, and there may be many imperfections. I hope leaders and colleagues will give me more support and help. Looking forward to xx years, I will work harder, seriously and responsibly in this position, strive to win profits for the company and establish a glorious image of the company in the eyes of customers.

The fourth part of the annual work plan of electric power

Working ideas and key work in 20xx year

Electrical specialty of operation management department

First, working ideas.

Fully implement the No.1 document of group company, provincial company and factory Ansheng and the spirit of the work report of Director Liu's second workers' congress. Combined with the working ideas and key tasks of the Ministry for 20xx years, centering on economic benefits, we will comprehensively promote the standardization of operation management processes, improve management and control capabilities, optimize operation modes, eliminate equipment defects by using unit maintenance, firmly establish the concept of "safety is the greatest benefit", strive to do a good job of "four improvements", effectively put an end to electrical misoperation, and realize the goal of "safe year".

-Centering around one center: centering on economic benefits.

Focus on daily indicators, data collection, daily analysis, weekly notification and monthly benchmarking summary, tables and comparison, timely discover anomalies and deviations, and make professional analysis. Formulate corresponding measures and countermeasures to ensure that all work is implemented and form a closed loop. Before the maintenance of the unit, the collection of equipment defects, protection, logical interlocking and operation mode problems should be started, and a professional analysis meeting should be held in advance to coordinate the maintenance process according to light, heavy, slow and urgent, and record and accumulate the original data, protection setting values and logical relations after the start of equipment defect elimination and transformation. Strictly check the acceptance, and ensure that it is qualified after the overhaul and trial operation. If it is qualified, it will be put into operation, and it will be safe to put into operation. On the premise of ensuring safety, optimize the operation mode, strengthen the management of temporary electricity consumption, and tap the potential in energy saving and power increase.

-Ensure a safety: that is, achieve the goal of "zero non-stop operation" of the unit and "three zero" of heating operation.

Resolutely implement the "two votes and three systems" and resolutely implement the "three stresses and one implementation". Improve the technical measures and organizational measures to ensure safety, establish and improve the standard operation ticket library, and realize 100% three kinds of operation tickets. Do a good job in patrol inspection of equipment, pay attention to practical results and avoid going through the motions. On the one hand, it urges the power generation substation to further improve and refine the inspection system, on the other hand, it follows up the inspection quality and results by means of dynamic spot check. Establish a long-term mechanism to punish violations, with the aim of eliminating electrical misoperation and avoiding personal injury and equipment damage as the starting point, and implement chanting, diligent inspection, careful comparison and strict control. Completely eliminate the unsafe factors of "people". Achieve the goal of "zero non-stop" heating operation and "three zero" operation of the unit.

—— Highlight three key points: seizing power generation and optimizing operation.

Under the premise of long maintenance cycle and long single machine operation time, ensuring the safe, economical and stable operation of the unit is the premise of ensuring power generation. In the aspect of optimizing operation, around the main line of "safety", the technical transformation work of single power supply system in our factory is drawn up, especially the desulfurization public mcc, and the equipment department and electrical inspection are coordinated to complete the desulfurization public mcc.

Sectional arrangement, symmetrical distribution of equipment. Solve the unsafe factors of desulfurization public equipment shutdown caused by bus fault when single machine is running.

—— Three Promotions: promoting the optimized and stable operation of units, promoting new achievements in energy conservation and emission reduction, and promoting the four major capabilities to be greatly improved.

Combined with the maintenance of the unit, the unit was successfully connected to the grid at one time, and the non-production electricity consumption was well managed, standardized and clear. Make clear your responsibilities, standardize the process according to the production process, make the work form daily analysis, daily summary, weekly notification and monthly analysis, and do a good job in on-site service. Further improve the operational management and control capabilities, improve work efficiency, and manage all work in a closed loop; Efforts should be made to improve personal professional skills, and technical training, simulator training, accident case explanation, equipment modification and later related content learning should be carried out by using operation classes. This major should be planned in advance and everything should be prepared in advance. Through standardized management, improve the management level, and eliminate unsafe incidents in the bud.

Second, the work objectives

Safety in production: according to the requirements of provincial companies, complete the modification and printing of rules and regulations drawings in advance, and provide standard and detailed technical data for operators. Put an end to major equipment and above accidents caused by human factors, and serious misoperation accidents caused by human factors, so as to realize the year of safety.

Third, the key work arrangements:

Work plan for the fifth year of electrical engineering

I was hired by the Engineering Project Department of Liaoning xx Group in September this year, and was responsible for the electrical management of the project. Looking back at the time when I was in charge of engineering electrical management in 20xx, I was under great pressure at first because of the large project area and many new things hired by the company. However, with the strong support of all departments of the company and the correct guidance of the leaders of the engineering department, I have carried out strict management and correct guidance in view of the management system formulated by the company and this year's work tasks, combined with my years of experience in managing electrical engineering, and strived to mobilize the enthusiasm of the electricians in the construction unit and coordinate and cooperate with the cross-work of various construction types in time. In the work, we constantly sum up experience, strive to improve work efficiency, and strive to manage a qualified electrical supporting project at the lowest cost. Now I will make an objective summary of my actual work in 20xx years.

1. relocation project: this project was originally scheduled to be put into use at the end of the year, because when I took over this project, the construction was nearly half, and the construction period was tight, the workload was heavy, and the design was greatly changed. The continuation part was the actual situation of construction first and then drawing. First of all, I pay attention to the quality and technical guidance of indoor strong and weak electric conduits. Before the drawings came out, the network extension had already started construction, so I actively put forward the scheme and communicated with the design institute to make the project construction as scheduled. On the other hand, it is necessary to contact the outsourcing department of the company and concentrate on the mobilization of meter boxes, so as to avoid the phenomenon that other units' electrical construction holds up the civil works, so that the relocated building can now meet the overall acceptance conditions. The temporary boiler room of the relocated building must be put into trial operation when it is temporarily unable to apply for fixed electricity consumption. Considering that the investment of one-time hoisting cable is too large, and the line changes in the later stage of formal operation, it is necessary to borrow cable from the construction unit for trial operation. Now the boiler room has cold operation conditions. During the installation of electrical equipment in the boiler room, it was found that the blower (motor power 55kw) was not installed with step-down start, and corrective measures were put forward in time to avoid potential safety hazards in future operation.

2. Nine-year consistent school project: As this project strives for excellent projects, firstly, the safety management of temporary electricity consumption on site should be strengthened, and the temporary housing and site electricity consumption must be standardized (three-level distribution and two-level protection). When checking the drawings, unreasonable designs are found, and timely amendments are proposed to the design institute. Because the school has more electrical equipment and less supervision, I guide the installation and lightning protection welding of buried pipelines on the spot many times a day, strictly control the quality and do a good job in anti-corrosion. It is stipulated that the incoming pipeline can only be used after being inspected by the supervisor on site, so that the buried pipeline can be constructed smoothly before the foundation backfill, and it will prepare for the ground electrical construction next year.

3. House project: Due to the tight construction period this winter, when the electronic version of the drawings came out, it was found that the high-voltage electricity entering the house did not meet the requirements of the local power industry. Contact the design institute in time to change the drawings, so as to avoid the phenomenon that the electrical industry refuses to change during the external network construction, and avoid the secondary rectification construction to reduce losses. The official drawings have arrived, and there are still some air-conditioning sockets that do not match the use position, and the diameter of the TV director is not clearly marked. Inform the design institute to correct it in time to ensure that the house is more perfect in electrical function.

In short, in my 20xx years of work, I personally think that I have made efforts, but there are still some shortcomings. In the future work, we should be optimistic about our professional drawings, and at the same time, combine the drawings of civil engineering, plumbing and interior decoration, and make timely adjustments in view of the problems existing in the project. In the future work, I will overcome the actual situation of many construction projects, large building area and few professional engineers, turn pressure into motivation, overcome difficulties and constantly sum up experience to meet new projects, and strive to be a harmonious person.

20xx work plan

On the basis of summing up all the work in 20xx, we should adjust our working ideas, enhance our sense of responsibility, fully understand our own shortcomings, and sum up the problems existing in current and future construction. Now I will make the following electrical construction scheme in 20xx:

1. Work out the 20xx annual master plan in the near future and cooperate with the project leader to work out the monthly progress plan for next year, and try our best to carry out the work to the maximum extent, so as to achieve the management mode of doing things in a planned way, managing in a process and achieving results in everything.

2. In the application for temporary electricity use and formal electricity use, I will actively report the technical data provided on site to the relevant personnel of the outsourcing department of the company, and try my best to cooperate with the outsourcing personnel to communicate with the power department as soon as possible.

3. In the electrical construction management of the newly-built super five-star hotel and heat source field, I will give full play to my professional knowledge of "automatic control" and combine with practical experience, strictly manage all links from the blue prints.the design to the actual installation, focus on checking the equipment quality and installation technology, and strive to create high-quality supporting projects.

4. In the electrical management of the second phase of the relocated building and small high-rise buildings, I will give full play to my accumulated experience in high-rise construction and put forward reasonable suggestions to avoid the conflict between strong and weak electricity and fire pipeline construction, and minimize the phenomenon of poaching and planing in the later stage of electrical construction.

5. In the square project, I want to consult as much information as possible and put forward reasonable data of lamp selection, focusing on the culture, effectiveness, energy saving and safety of lighting. At present, the power selection of drawing music fountain is too large, so it must be redesigned before the blueprint comes out.

6. Further strengthen supervision and electrician management on the construction site, fully organize on-site human resources, and achieve the principle that responsibility lies with people, everything is managed by someone, major issues are standardized, and minor issues are highlighted.

7. Strengthen the accumulation of own knowledge and experience, enhance the overall awareness, be honest and clean, have a harmonious work attitude, and actively do a good job and implement it. Try to reduce the work pressure of the superior leaders, try to do a good job in their own major, and don't let the leaders worry too much.

The above is my work plan for 20xx, which may be immature. I hope the leader will correct me, but I believe that under the leadership of the company and the engineering headquarters, I will follow the company's management mode, adhere to the procedural, standardized and professional management ideas, give full play to the team spirit, and accomplish all the indicators and tasks issued by the company with a working attitude of rejuvenating the group and humiliating the group. In the new year, I will devote myself to my work with a brand-new mental state and do my part for the beautiful development of xx Group.

Work plan for electrical year 6

First, the overall plan:

The first stage: the basic part, the content that operators must master;

The second stage: deepen the study and operate the knowledge in detail;

Second, the planned time:

1, the first stage of study is 2 months; The second stage of study is 2 months;

2. Training starts on February 2 1, with two sessions in the morning and two sessions in the afternoon every Thursday; (The teaching content is the same, and employees can be trained in two batches);

Three. Training place: Substation canteen

Fourth, the training objectives:

Electrical operators of the whole company (including substation, Jiangxin Iron and Steel Plant, pipe industry, coking plant, Jiangxing, grease plant, etc. );

Verb (abbreviation of verb) training content:

(1) Contents of the first stage:

The first lesson: the duties and knowledge of the personnel on duty at all levels, including the shift supervisor, chief duty officer, deputy duty officer and students;

The second category: the main system and safety regulations on duty: including two votes and three systems (operation ticket, work ticket and shift system, patrol inspection system, equipment periodic test rotation system) and work safety issues;

Lesson 3: the concept of power system; The concepts of primary equipment and secondary equipment; The basis of primary equipment; Specific classification of primary and secondary equipment;

Lesson 4: transformer related knowledge: the function, simple principle, structure and operation precautions of transformer;

Lesson 5: Related knowledge of circuit breakers and disconnectors;

The sixth category: knowledge of primary equipment such as voltage transformer, current transformer, bus and lightning arrester;

Lesson 7: basic knowledge of switching operation: the concept of switching operation, four States and three positions of equipment, and matters needing attention in switching operation;

Lesson 8: Operation of stopping power transmission on simple lines: filling in operation tickets, precautions and reasons of operation sequence, and safety measures after maintenance;

Lesson 9: Operation of transformer stopping power transmission: filling in the operation ticket, matters needing attention and reasons of operation sequence, and safety measures after switching to maintenance;

Lesson 10: Simple bus operation, pt operation: filling in operation ticket, precautions and reasons of operation sequence, and safety measures after overhaul;

Eleventh category: equipment inspection methods, relevant regulations and precautions; Inspection items and precautions of primary equipment such as transformers (including dry-type transformers) and circuit breakers;

Lesson 12: Inspection items and precautions of disconnector, pt, ct, bus, cable, lightning arrester and overhead line;

Thirteenth category: equipment abnormality and accident treatment: equipment abnormality and accident and their causes; General principles, handling procedures and precautions for accident handling;

Lesson 14: Single-track accident treatment and precautions; And illustrate with examples;

Lesson 15: transformer accident treatment and matters needing attention; And illustrate with examples;

Lesson 16: Bus and system accident handling and matters needing attention; And illustrate with examples;

(2) The content of the second stage: deepen the study of the training content of the first stage and make some detailed supplements;

The first lesson: deepen the study of on-site knowledge: know the patrol focus of your office; The focus of supervision; Understand how to execute the working ticket; And according to the last training to determine their own learning priorities;

The second lesson: transformer knowledge: principle, basic structure and the function of each component;

The third lesson: the change of transformer operation mode; Inspection key points and temperature monitoring; Matters needing attention in transformer operation;

Lesson 4: transformer parallel connection conditions and matters needing attention in parallel operation, transformer protection and accident treatment;

Lesson 5: knowledge of pt and ct: principle, basic structure and function of each component;

Lesson 6: pt and ct related technical knowledge: operating rules, operating precautions, operating precautions, anomalies and handling.

Lesson 7: knowledge of circuit breaker and disconnector: principle, basic structure and function of each component;

The eighth class: technical knowledge of circuit breakers and disconnectors: operating rules, operating precautions, operating precautions, abnormal situations and handling.

Lesson 9: Busbar, insulator, lightning arrester and cable knowledge: the principle, basic structure and function of each component; And the rules and precautions in operation;

Lesson 10: the function of DC system and the search of DC grounding, the basic knowledge of secondary equipment;

Lesson 11: complex switching operation of equipment: bus switching or large operation mode switching; For example;

Lesson 12: complex switching operation of equipment: bus switching or large operation mode switching; For example;

Lesson 13: Handling of Complex Accidents: Illustrate and Supplement the last lesson with examples;

Lesson 14: Handling of system abnormality: The system is grounded, and the system parameters are abnormal (the voltage is higher or lower than the specified value, and the frequency is higher or lower than the specified value).

Lesson 15: Protection and protection scope of each equipment, basic knowledge of secondary circuit;

Lesson 16: Strive for the opinions of the staff to review the above learning contents and supplement the contents put forward by the staff.