Handshaking is a kind of etiquette, but the communication between people, groups and countries endows this action with rich connotations. Generally speaking, shaking hands often means friendship and communication. It can communicate originally separated feelings, deepen mutual understanding and trust, show respect, admiration, congratulations and encouragement of one party, and also convey some people's indifference, perfunctory, ingratiating, hypocrisy and arrogance. The handshake between group leaders and heads of state usually symbolizes cooperation, reconciliation and peace. There may be countless handshakes, but only a few are impressive: the excitement of meeting for the first time, the reluctance to leave, the joy of reunion after a long separation, the elimination of misunderstandings, the release of grievances and so on.

Second, the instrument etiquette

Instrument etiquette includes four points: the principle of makeup, the taboo of makeup, clothing and its etiquette, and the taboo of white-collar ladies.

Third, etiquette and etiquette.

(1) To create a good communication image, you must pay attention to manners, so you must pay attention to your behavior. Manners and manners are the expression of self-sincerity, and a person's external manners and actions can directly show his attitude. Be polite to others, be natural and graceful, observe the general etiquette of advancing and retreating, and try to avoid all kinds of impolite and uncivilized habits.

(2) When visiting the customer's office or home, ring the doorbell or gently knock on the door before entering the door, and then stand at the door and wait. Don't ring the doorbell or knock on the door for too long. Don't enter the room without the permission of the owner or the owner.

(3) Behavior in front of customers.

Fourth, talk about etiquette.

In business activities, etiquette is mainly manifested in making good use of communicative language, not using annoying behaviors, not making mistakes that damage personal charm, and remembering not to socialize.

Five, conversation etiquette

Conversation is the core activity of business negotiation. In a successful conversation, observing conversation etiquette plays a very important role.

Meeting etiquette of intransitive verbs

In business communication, we should pay attention to the etiquette when meeting. As mentioned above, the first impression is very important. A young lady shook hands with a gentleman when talking about an event in daily life. Some women think they are very ladylike and polite, but in fact, they are just the opposite, rude, have never seen the world, and are not natural enough.

Seven, telephone etiquette

Telephone etiquette includes five aspects, the first is to answer the phone in time; Second, confirm each other; Then, pay attention to art; Then, adjust the mentality; Finally, answer the phone with your left hand and prepare a pen and paper with your right hand to record useful information at any time.