1. Professional quality: The catering staff of Lotte Singapore have received professional training and have good service skills and professional quality. They know how to interact with guests, provide thoughtful service, and have good communication skills and teamwork spirit.

2. Efficient service: The catering staff of Lotte Singapore pay attention to efficient service, can respond to customers' needs quickly and provide fast and accurate service. After systematic training, they understand the restaurant process and service standards to ensure the customer's dining experience.