(1) Multiple choice questions (1 to 8 questions, each with 1 and ***8)
1. In our social life, people with better economic conditions associate with people with poorer economic conditions. The former can't look down on the latter with superiority, and the latter can't feel inferior. This is () in interpersonal communication.
I. Requirements of the principle of equality
B, the requirements of the principle of mutual assistance
C, the utilitarian principle of demand
D, the requirements of the principle of humility
2, the following statement, including innovative ideas is ().
First, "keep pace with the times"
B, "Courtesy is reciprocal, and peace is precious."
C, "People are the foundation of the country, and the country is better."
D. "Relic and forget righteousness"
3, the correct concept of justice and benefit, the choice under realistic conditions is ().
A, Four Seasons in Li See B, Four Seasons in Li See C, Pay attention to handout spirit, talk about profits D, do small things in action and get big profits.
4, the core of the socialist legal system is ().
A, there are laws to follow b, there are laws to follow c, law enforcement must be strict d, and offenders will be prosecuted.
5. Among the following statements about morality, the correct one is ().
A. Morality is a mandatory norm to deal with the relationship between people. B. Morality is the fundamental sign that distinguishes people from animals.
C. people with more moral requirements than the law. D. Morality has never been a class.
6. Regarding the difference between morality and law, you think the incorrect statement is ().
First, morality came into being earlier than law. B, the scope of moral adjustment is wider than the law.
C. The manifestation of morality is not as strict as the law. D. The implementation of morality is more mandatory than the law.
7, the following description about the defects of market economy is incorrect ().
A, spontaneity b, competitiveness c, blindness d, decision-making dispersion
8. There was a businessman Cai in Wuxian in Qing Dynasty, and Cai's friend died. He sent someone to ask his friend's son to give him 1200 gold coins. The other party was very surprised and puzzled. Cai explained: "This money was deposited with me by your father before his death." My friend's son asked Cai, "Did my father leave a written evidence? He didn't tell me about it until he died. Money, I can't want it. " Cai said: "There is no written evidence, but the written evidence is in my heart, not on paper." After reading the above case, you agree with () in the following statement.
A, Cai's friend didn't tell him for fear that his son would run amok after taking the money.
Cai's friend forgot to deposit the gold with Cai.
C. Cai's friend saved money in Cai's office and left no written evidence, which shows that Cai is trustworthy.
D, Cai's friend saved money in Cai's place, leaving no written evidence, which is unconventional.
(2) Multiple choice questions (questions 9 to 16, each with 1 point, ***8 points)
9. Specific requirements for employees' proper behavior ().
1. Treat customers with respect and courtesy.
B, calm, step by step, take the time to receive customers.
C, generous behavior, for the sake of national dignity, showing the momentum and demeanor of a big country.
D, solemn image, serious expression, not frivolous, not furtive.
10, for employees, the labor contract ()
First, it is the "amulet" of the yogi; B, can't change under any circumstances; C is the "deed of sale" of practitioners; D, it is the embodiment of the unity of rights and obligations.
1 1, the important value of thrift is that it is ()
First, the foundation of housekeeping
B, bring peace and stability to the country's statutory.
C, the fundamental driving force of social development
D, the need to maintain human survival
12, about employees to be honest and trustworthy, incomplete or inaccurate understanding is ()
A, the premise of honesty and trustworthiness is to see whether the other party is honest and trustworthy.
B, not doing things that are sorry for friends is the fundamental performance of honesty and trustworthiness.
Whatever you promise, as long as you keep your promise, you are honest and trustworthy.
D. Whether the means obtained are justified is one of the criteria for testing whether a person is honest and trustworthy.
13, honest labor is the laborer's ()
First, the measure of quality
B, the external reflection of life attitude
C, an important means to realize the value of life
D, based on the basic starting point of the world
14, about the relationship between safeguarding the interests of enterprises and protecting the social environment, the correct view is ()
A, protecting the environment is the business of the government, and the responsibility of enterprises is to develop production.
B, enterprises not only pay attention to economic benefits, but also pay attention to environmental protection.
C, enterprise production energy consumption, does not affect the overall situation.
D, establish a comprehensive, coordinated and sustainable development of Scientific Outlook on Development.
15, public and private clearly refers to ()
First, abandon personal requirements
B, social interests first, personal interests second.
C, distinguish between "public" and "private" interests.
D, don't abuse power for personal gain
16, in the production and business activities of enterprises, strengthening solidarity and mutual assistance among employees includes ()
First, pay attention to cooperation and avoid competition
B, equal communication and equal dialogue
C, both cooperation and competition
D, learn from each other and improve.
Second, the personal performance of professional ethics (Question 17 ~ 25)
Whenever I encounter difficulties in my work, I will ()
A, nervous B, encourage yourself to work hard C, let nature take its course D, muddle along.
18, when you encounter difficulties at work, what ways do you usually solve them ()
A, let the leaders find other easy things for themselves. B, find a way to solve C, let the leaders help themselves. D, don't do it yourself, try to let others do it.
19. What do you think of the books you used to use at school? The way to deal with them is ().
A, sell them as second-hand books to people in need. B, sell the money as waste so that you can buy new books.
C, give it to others, let them play the waste heat d, keep it for themselves, and you can flip it when you want to see it later.
20, if there is the possibility of re-choosing a career, ()
A, I will definitely choose my current unit.
B, I will basically choose my current unit.
C, if there is no better choice, I will choose my current unit.
D, I won't choose my current unit again.
2 1. What's your attitude towards your plan?
A, always try your best to achieve it, even if sometimes it is not completely step by step.
B, it is usually impossible to implement, because after all, the plan can't keep up with the changes.
C, the plan is only a preliminary idea, it doesn't matter whether it is implemented or not.
D, because can't always implement, so rarely make plans.
22. What do you think of the story of Cong Fei helping children go to school ()?
First, it is unnecessary, and it is not his child.
His noble personality is worth learning.
C, it is necessary, which provides opportunities for many people.
D, it has nothing to do with me, and I don't want to comment.
23. If you have a store with a very bad location to sell, and it happens that a foreign friend of yours is anxious to find a store in your city, will you sell your store to him or her? ()
A, definitely, and don't tell him (her) that the land here is not good.
B, sell it to him (her) first, and then tell him (her) that the land here is not good.
C, truthfully tell him (her) that the position is not good, and let him (her) decide for himself.
D, tell him (her) that the location here is a bit bad, and let him (her) decide for himself.
24. When the unit advocates donating money to the victims, what you usually do is ().
A, don't donate b, try to donate c, donate a little d, and see how much others donate.
25. After reading the newspaper from quotations, what is your most accustomed move ()?
A, leave after reading B, put the newspaper back in its original place C, put the newspaper back in its original place D, ask the clerk to tidy it up.
The second part of theoretical knowledge (26- 125, * * 100, full mark100)
One, single choice (questions 26 ~ 85, each question 1 point, ***60 points)
26, non-threatening communication environment including ()
A, seating arrangement, collective space and lighting requirements B, order arrangement, private space and lighting requirements
C, seating arrangement, private space, audio-visual space D, seating arrangement, private space, light space
27, the following reasons, according to the provisions of the measures for the handling of official documents of state administrative organs, can't use the "decision" is ().
First, severely punish criminals who seriously undermine social security work arrangements.
B. Test the launch vehicle in a certain area of the Pacific Ocean to remind passing ships to pay attention.
C, Daxinganling forest fire treatment
D, won the title of ××××× National Model Worker Award
28, the market research report is to provide reference for leadership decision-making, therefore, its foothold should be in ().
A, suggestion part b, situation part c, review part d and forecast part
29, a conference call, should first consider ().
A, technical requirements, confidentiality requirements B, time and labor saving C, inconvenient transportation D, strong interactivity
30, determine the theme and topic of the meeting should not include ()
A, have a practical foundation b, consider social hot issues c, combine the actual situation of the unit d, have a clear purpose.
3 1, punctuation can be used in the following document titles ()
Regulation b, instruction c, announcement d, decision
32, common emergencies in the meeting does not include processing ()
A, venue problem B, equipment problem C, behavior problem D, marketing problem
33, the directory belongs to ()
A, primary information development B, secondary information development C, tertiary information development D, thematic information development
34. The following statement about office resource management is wrong ()
First, all office resources of this unit must be filed.
B, the office resource manager does not need to know the change information of the company's employees.
C, office resources must be compiled separately by category.
D, using office resource management software can improve office efficiency and level.
35, video conference venue layout requirements is ()
A, A Camera B, logo C, flowers D and natural light should be hung in the main venue and sub-venue.
36, the appropriate temperature in the office should be in ().
A, 16-20 degrees b, 18-22 degrees c, 20-25 degrees d, 22-28 degrees.
37, writing meeting minutes or meeting minutes should follow ().
A, simplicity principle b, outstanding achievement principle c, timeliness principle d, openness principle
38, the development and direct provision of files to meet the needs of file users is ().
A, file retrieval b, file query c, file management d, file utilization.
39, open office design can increase people's communication, closed office design is easy ()
A, decoration b, communication c, confidentiality d, supervision
40, the interview of the secretary and colleagues at the same level belongs to ()
A, upward communication B, horizontal communication C, vertical coordination D, external relationship adjustment
4 1, in the Windows Explorer window, to modify the name of the selected folder, in the following operations, yes () cannot be renamed.
A. Click Rename on the File menu.
B, double-click the object name.
C. Right-click the object, and then click Rename on the shortcut menu.
D, click the icon of the object.
42, the disadvantage of alternating working mode is ()
First, it is difficult to retain employees with special skills.
B, the way of working is not flexible, which is not convenient to motivate employees.
C, employees communicate less and can't get enough information.
D, it is difficult to ensure the continuity of work
43, international conferences, if there are many countries sent delegations to attend, but not commonly used international agreement ranking method is ().
A, according to the time when the guests arrive at the activity site.
B, according to the age of the head.
C, in alphabetical order
D, according to the location of the guests.
44. The original record of social activities with reference value formed in the computer system is ()
A. ebook b, electronic file c, network information d and computer data
The meeting effect and () determine the meeting efficiency.
A, meeting report B, meeting human resource cost C, meeting commodity expenditure D, meeting cost
46, meeting evaluation feedback data analysis report should usually be submitted to ()
A, public representative B, business personnel C, competent leader D, technical personnel
47. In Excell, if you enter "0 1/9", () will appear in the cell.
A, 65438+1October 9th b, 1/9 C, # # # D, FLASE.
48, venue equipment inspection and use should be ()
A, multi-person, multi-management B, special person in charge C, who uses who manages D, and the head of technical department.
49. People in different countries have different understandings and practices of the same problem, and the main influencing factor is ().
A, eating habits B, cultural background C, social system D, political inclination
50. The allocation of funds and other resources is based on the priority of re-emission. This budget method is called ().
A. traditional budget method b, zero-based budget method c, efficiency budget method d and proportional budget method
5 1 Memorabilia is a reference material for briefly recording major events in a certain historical period according to ().
A, chronological order b, document numbering order c, classification order d, and content importance.
52, communicate with leaders about meeting matters should adhere to ().
A. deploy and implement the results of personal communication as soon as possible.
B, maintain irregular communication meetings with leaders in charge.
C, in different periods of communication before, during and after the meeting, highlight their respective key points.
D, outstanding achievements, moderately reflect the problem
53, the following description about "crash", the error is ().
A. When the monitor is black, it means that the computer has "crashed".
B. "Crash" is a computer failure state that the operating system cannot recover.
The defect of C operating system itself is an important reason for the "crash".
D, the computer "crash" to hot start.
54, the occurrence and development of any crisis events can be shown as four stages of sequential development ().
I. Outbreak period, sudden period, spreading period and recession period
B. Sudden period, outbreak period, expansion period and decline period
C. Sudden period, spreading period, harmful period and declining period
D, burst period, spread period, outbreak period and recession period
55, comprehensive analysis and induction refining information, so as to obtain high-level information work is ().
A, information induction B, information summary C, information collection D, information development
56, informative notice is characterized by ()
A, it is not administratively binding and is only known.
B, although there is a lot of information, it is also binding.
C, the author is different, its binding force is different.
D, binding within a certain range.
57, the characteristics of high performance team is ()
A, the number of players meets the standard; B, high cohesion.
C, blindly obey the management of the team leader d, the team goal is not clear.
58, series of feedback information is a continuous reflection of the whole process of work activities according to ().
A, different angles B, different contents C, different topics D, different stages of development
59. Invited to a dinner party in foreign-related exchanges ().
A, women don't wear makeup, and they don't wear work clothes during the day. B, women should make up, don't wear daytime work clothes when eating.
C, men can wear casual clothes or daytime work clothes to eat D, men can wear suits or daytime work clothes to eat.
60. The commitment period is based on the principle of task completion ().
A, objective b, timeliness c, process d and stages
6 1, the secretary focuses on the work center, highlights the key points and determines the supervision tasks according to ().
A, the nature of work B, the boss's work habits and precautions C, work plan D, the requirements of the same level departments
62, under the pressure of crowded office space, in order to reduce the time spent on traffic and reduce traffic environmental problems, some units adopt the working mode of ().
A, flexible time b, home office c, remote office d, virtual office
63, in the enterprise, for the same task according to the specific requirements of the contractor cycle is different, such as () the contractor's time limit for a project is different.
A, sending and receiving emails, emergencies and daily situations B, filing and preservation of documents, secretariat and production workshop.
C. Receiving complaints from customers by phone and letter D. Receiving emails, internal customers and external customers.
64. E-mail must be sent through the server, and the server that forwards the e-mail written by the user to the recipient is called ().
A.SMTP server b, POP3 server c, TCPE server d and SLOP server.
65, on-site inspection meeting, generally should first ().
A, report to the leader B, notify the inspected department C, check the evaluation form D below, determine the inspection route and confirm the inspection focus.
66. The secretary inappropriately takes up the boss's time at work because ()
A, did not form their own work habits and styles; B, I don't understand the workflow.
C, abide by the company's regulations D, do not understand the boss's work habits and style.
67, fill in the schedule, from the time of () to calculate the completion time of each stage of work, after confirmed, fill in item by item.
A, finally complete B, the most difficult to complete C, the first to complete D, and the easiest to complete.
68, with the nature of reward and warning file is ()
A, notice b, notice c, notice d and opinions
69, daily office affairs workflow should be responsible by ().
A, the person with clear authority B, the director of the office C, the person in charge of authority D, and the business supervisor
70. The comprehensive inspection and revision of the draft document from content to form is called ().
A, proofread B, review C, identify D, and issue
7 1, in order to ensure the scientific and effective implementation of the workflow, reduce or avoid unnecessary duplication and waste, when designing the office structure and layout, we must consider () A, the number of personnel B, the level C, the workload D and the working relationship between departments.
72, information utilization can be recorded with a tracking card ()
A, information content b, signer's name c, information value d, information borrowing.
73, according to the requirements of the new office model, don't need to have too much contact with other employees or customers, can arrange to finish the work at home is ().
A, administrative personnel B, scientific and technical personnel C, sales personnel D and financial personnel of R&D department.
74, the following statement about government procurement, the correct is ()
A, government procurement is only used to buy equipment. Obtaining equipment through leasing is not within the scope of government procurement.
B, government procurement only for state organs at all levels, all kinds of institutions and social organizations procurement behavior does not belong to the scope of government procurement.
C, the Ministry of Finance and the provincial (autonomous regions and municipalities directly under the central government) government audit departments to manage government procurement.
D, the main body of government procurement is the procurement authority and suppliers.
75, the content of the meeting summary is ()
A. Summarize the issues discussed; B. Form C of meeting organization evaluation; D. Comprehensive briefing; and feedback from the public.
76, in the basic characteristics of modern enterprise system, the premise of establishing a modern enterprise system is ()
A, management science B, clear property rights C, clear rights and responsibilities D, people-oriented management
77, when making a plan, we must adhere to the principle of ().
A, clear authority b, supervision and inspection c, seeking truth from facts d, monitoring strain.
78, write please batch letter, reply letter, should use ().
A mandatory format b, file format c, letter format d and meeting minutes format.
79, video conference time is very tight, therefore, each speaker's speech time ().
A, special application B, self-controlled C, relatively short D, controlled by recorder.
80, file review is suitable for clean, little change of the manuscript, the general audit method is ().
A comparison method B, folding proofreading method C, reading proofreading method D, double proofreading method
8 1, the accurate statement in the debriefing report is ()
First, the debriefing report is mainly a summary of the debriefing of the unit.
B, the debriefing report is mainly a summary of the debriefing person's performance of post responsibilities.
C the success of the debriefing report mainly depends on the writing of the debriefing report itself.
D, writing a debriefing report must first do a lot of social surveys.
82, site layout inspection generally do not use ().
A, oral form B, forum form C, coordination form D, written form
83. The information development method of compressing the length of information materials, achieving prominent themes and refining characters is ().
A, compression method b, conversion algorithm c, summary method d, concentration method
84, the secretary to discover customer demand in time, first of all ().
A, screening customers B, distinguishing customers C, diverting customers D, and thanking customers.
85, the main technical indicators of the computer usually refers to ()
A, the size of the hard disk capacity b, the resolution of the display, the configuration of the printer.
C, the advantages of the equipped system software D, the main frequency and running speed of CPU, word length and storage capacity
Second, multiple-choice questions (No.86 ~125, 65438+ 0 for each question, ***40 for each question)
86, document processing including ()
A, receiving processing B, sending processing C, document organization D, and writing rules
87, the following items, belong to the office equipment archive content ()
A, equipment purchase information b, equipment warranty information c, equipment operation guide d, equipment fault registration
88. One of the paragraph types often used in the article hierarchy is ().
A. Forward the notice B. Publish the notice C. Comment D. Reply
89, the following document title expression is incorrect ()
First, the hospital's report on the request to change the way of funding
B. Request for instructions from the Provincial Department of Finance on agreeing to build a new teaching building in our school
C. notice of the university on the decision to hold the spring sports meeting
D. Notice of the Municipal People's Government on Carrying out Financial Inspection
90.Word has two editing states: Insert and Rewrite. In the following operation can switch the two editing state is ().
A. double-click "rewrite" b in the status bar with the left mouse button, press Ins key c, press Shift+Ins key d, and click "rewrite" in the status bar with the left mouse button.
9 1, the usage of punctuation marks in the main sending organ of official documents is ()
A, use pause b between similar organs and units, and use comma between similar organs and units.
C comma d is used between different types of institutions and units, and pause is used between different types of institutions and units.
92. The reminder is ()
A, telephone reminder B, questionnaire reminder C, letter reminder D, business reminder
93, the requirement of electronic document management is ()
A, authenticity b, readability c, integrity d, expansibility
94, according to the scope and category, the office work plan can be divided into ()
A, policy plan B, long-term plan C, short-term plan D, procedural plan
95, the significance of information utilization service lies in ()
A, realize the value of information b, play the role of information c, use information to increase value d, and facilitate information search.
96, the following belongs to the main part of the file is ()
A, title b, theme c, issuer d, main delivery institution
97. The contents of official document undertaking work include ()
A, supervise and inspect B, make decisions and deploy C, write answers D, and handle specific matters.
98, the secretary should understand that the meeting is ()
A process in which two or more parties exchange views and reach an agreement for their own interests.
B, two or more parties for their own interests, the process of exchanging information on some substantive issues.
C. What two or more parties talk about is a formal and thematic communication process.
D. In the process of exchanging opinions and reaching an agreement for their respective interests, both hosts have the same status.
99, the characteristics of the plan include ()
A, simplicity b, seriousness c, pertinence d, foresight
100, in order to improve the efficiency of the meeting, the following statement is not desirable ()
A, try to shorten the meeting time b, try to let more people attend the meeting.
C, try to invite the main leaders of the government to speak at the meeting. D try to hold the meeting in a relatively closed place with less interference.
10 1, the correct way to write the title of the tender is ()
A, the name of the project subject to tender+language b, the name of the tenderer+the name of the winning project+language.
C, the name of the project subject to tender+the name of the tenderer+language d, the name of the tenderer+language.
102, the schedule mainly comes from () requirements for tasks, and is used for management.
A, preparation time b, start time c, stage time d and end time
103, the object of China patent right includes ().
A, computer software B, invention C, utility model D, design
104, proofreading meeting documents, only carefully check (), to put an end to mistakes.
A, letter b, structural component c, various marks d, and format.
105, the reference method is in the form of ()
A, direct introduction of B, indirect introduction of C, citation argument D, citation argument
106, which of the following options belongs to the material culture of the enterprise is ()
A, employee's concept consciousness B, closed-circuit television C, employee's ethics D, process equipment characteristics
107. The objects of creating pinyin shorthand symbols must be () and sentences.
A, idiom b, common language c, phrase d, loanwords
108, the following survey on public relations, the correct one is ().
First, the purpose of public investigation and research is to determine the problem.
B, investigation and research is the basis of making a public relations activity plan.
C, open * * * relationship investigation is the need to open * * * relationship plan implementation.
D, the investigation of the relationship between the public and the public determines the evaluation effect of the relationship between the public and the public.
109, the following labor relations stipulated in the applicable labor law are ()
First, the relationship between township enterprises and their employees
B, the relationship between a family and its hired nanny
C, the relationship between individual boss and his employees
D, the relationship between the state organs and the workers who implement the labor contract system.
1 10, the meeting budget plan must have ().
A, the concept of cost B, concept of people C, the concept of efficiency D and the concept of time.
1 1 1. Attachments shall be bound together with the document body and require ().
Mark "Attachment" in the top box of line 1 in the upper left corner of the attachment.
B mark "attachment" in the top box of the second line in the upper left corner of the attachment.
C. Add the title of the book to the title of the annex
D, the title of the attachment does not add the title.
1 12, according to the provisions of China's labor law, the principle of labor remuneration distribution is ()
First, the principle that distribution according to work is the main body and multiple modes of distribution coexist
B, the principle of unified national distribution
The principle of giving priority to efficiency and giving consideration to fairness
D, the principle of macro-control of total wages
1 13, the correct way to visit foreign guests in the hotel is ()
A. Visit foreign guests on the night or the next day.
B, make an appointment in advance
C. Call each other in the lobby.
D, be sure to bring gifts.
1 14, the following belongs to the receipt processing link is ()
A, proposed to do B, review C, remind D, issue
1 15, the following statement is accurate ()
First, the briefing is also an official document.
B, briefing is generally not more than 2000 words.
C, large, long meeting can compile and distribute multiple briefings.
D the title of the briefing is similar to that of the news.
1 16. Among the following options, the account belonging to the enterprise asset class is ().
A, fixed assets B, cash C, short-term loans D, bank deposits
1 17, the unit summary to be written needs efforts ()
A, focus B, popularity C, scientific D, credibility
1 18, comments on documents to be made ()
A, accurate b, concise c, abstract d, reality.
1 19, western food seating arrangement is exquisite (), the purpose is to let everyone have the opportunity to make new friends.
A, acquaintances sit side by side b, subject and object sit separately c, men and women sit separately d, husband and wife sit separately.
120, meeting organizers sometimes need to pay various deposits in advance, including ().
A, conference venue security deposit b, exhibition venue security deposit c, audio-visual equipment security deposit d, conference service security deposit
12 1, the characteristics of electronic documents include ()
A. Handicraft literacy B. Variability of information C. Availability of information D. Dependence on electronic technology
122, the ways to provide and use files are ()
A, file borrowing b, file borrowing c, file consulting d, file reading
123, the following belongs to the object of copyright is ()
A, the song Twilight B, the dance Butterfly Lovers C, the game software Journey D, and the movie Full of Golden Flower.
124, the musical instrument with sound as the medium is ()
A, congratulatory letter b, speech draft c, debriefing report d, report
125, the following statement about editing movies in PowerPoint is wrong ().
A, the movie file played in PowerPoint can only be stopped after it is played.
B, by default, click the mouse to play the movie, click again to stop playing the movie.
C. video files inserted into PowerPoint will not display images.
D, you can only see the film effect when you put the slide show.