First, facilitate transfer payments. Ensure the safe and smooth remittance of funds from enterprises and individual customers; All funds remitted by Sanxiang Bank, as well as deposits and withdrawals of Sanxiang bank cards in relevant institutions across the country, are free of handling fees.
Second, open a green channel. Fully support the reasonable financing needs of relevant hospitals, medical research institutes and enterprises in medical devices, health and epidemic prevention, pharmaceutical product manufacturing and procurement, public health infrastructure construction, scientific research and so on. , and quick approval, giving preferential credit interest rate support. For customers in the industry who are greatly affected by the epidemic, preferential policies such as lowering loan interest rate, extending loan term, grace period for repayment and reducing penalty interest will be given to help overcome the impact of the epidemic disaster.
Fourth, increase self-help products. To meet the reasonable financing needs of enterprises and individuals, self-help products such as commercial loan-one loan, tax loan-one loan, mortgage loan-one loan, and consumer loan will be fully launched, so as to reduce the frequency of customers going to Sanxiang Bank's business outlets and contacting employees and reduce the risk of disease and epidemic infection. The mortgage program of mortgage-to-loan has introduced the "cloud mortgage" model. Customers only need to go to the outlet of Sanxiang Bank once to complete the formalities of face-to-face contract signing, notarization and mortgage registration.
Verb (abbreviation of verb) provides real-time and convenient service. Provide 7*24 hours online customer service and remote banking service; Hunan Bank's 400-088-0966 customer hotline, online (video) customer service and other channels have added exclusive channels for frontline epidemic prevention and control units and related personnel to solve exclusive financial needs within a limited time.
Intransitive verbs ensure service security. Comprehensively investigate the epidemic situation of employees to ensure the health of employees who are in close contact with customers, and all employees wear masks to work. Increase the frequency of cleaning and disinfection of business premises and operating machines to ensure that the hygiene and epidemic prevention standards of business outlets and offices meet the standards. Customers enter the business premises of Sanxiang Bank for temperature detection; The business premises provide products such as masks, alcohol and disinfectant for customers to use.
Related question and answer: What is the customer service telephone number of Sanxiang Bank? The customer service telephone number of Sanxiang Bank is 400-088-0966, and the service hours of manual customer service are 09:00- 18:00 from Monday to Sunday. It can be seen that the manual customer service of Sanxiang Bank is normal seven days a week, and you can choose to call on weekends. At this time, there are relatively few people consulting, so you can avoid the busy line.