Quality peace of mind: all maintenance personnel of Dongfeng Nissan franchise store have passed Nissan professional technical examination and received regular professional skills training to ensure that they are familiar with Nissan's latest technology, adopt Nissan's latest professional computer diagnosis system, diagnose customers' vehicles quickly and accurately, and provide customers with high-quality maintenance/maintenance services. In the process of maintenance service, we must use pure spare parts and strictly control the quality, so that every customer can rest assured.
Worry-free expenses: In order to make every customer clearly understand the consumption, Dongfeng Nissan franchise stores disclose the expenses nationwide. Publicize service standards and content requirements such as working hours, parts, regular maintenance items and common maintenance items to customers. At the same time, provide professional advice to customers, so that customers can voluntarily consume, and the content and cost of each repair/maintenance service (including working hours, spare parts, etc. ) and explain it in detail.
Peace of mind after repair: before the repair/maintenance period of each customer's vehicle comes, remind the customer of the maintenance service by phone or letter to ensure the regular repair/maintenance of the customer's vehicle and improve the driving safety factor. Within 3 days after the repair/maintenance, follow up the service by telephone to find out the car usage of each customer.
Time-saving: franchise stores are open 365 days a year, and provide reservation service to ensure that every customer can conveniently and timely repair and maintain vehicles. And according to the maintenance time promised to customers, ensure the quality and deliver the car on time.
Peace of mind in case of emergency: Dongfeng Nissan franchise stores provide free contact addresses and hotlines of all franchise stores in China, providing customers with 24-hour hotline and emergency rescue service to solve problems for customers in time.
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