1. Understanding of disc personality test: In previous contact with customers, I only had a general understanding of customers' personality, temper and preferences. , and understand the customer's personality characteristics in a simple way. Through learning, we can fully understand the customer's personality classification, characteristics, advantages and disadvantages, etc. , can not only make customers get enough face, but also find their weaknesses, serve customers more pertinently and lay a better foundation for business development.
2. Speech skills and etiquette: Through Mr. Qin's teaching, I learned to take the audience as the center rather than the speaker as the center, so that the audience can hear clearly. Teacher Qin patiently taught her many years of experience, so that we can rebuild ourselves from the details of breathing, mouth, lips and tongues, pause, stress, tone, smile and eyes, learn to be relaxed and happy, and digest and absorb through interaction and practice. In future speeches, I will pay attention to my image and improve my speaking skills.
3. Curriculum development: Mr. You gave us an easy-to-understand walk-through explanation. Teach us how to choose a topic, how to build a thinking frame, how to organize the layout of materials, and how to start and end skillfully from four aspects: selecting a topic that affects the whole body, constructing a logical structure, relaxing the layout, and cleverly echoing the crested leopard tail. So that I can find the key points and ideas in the future courseware production, and the meeting in the market can be more exciting and flexible, and achieve the expected results of the meeting.
4. Another way: Teacher Li's one-day lecture let us know how to present a good meal, the importance of PPT courseware making, the knowledge of thinking, understanding, aesthetics and skills, and the teacher's practical operation and demonstration, which let us know the exquisite layout and collocation skills of courseware content. I know how to make a beautiful PPT courseware in future meetings, speeches and speech reports.
Three days of intense and pleasant study is fleeting, and we have learned a lot in three days. As Li Bingyu said, the three-day study is not over, but the beginning of our future work and study. In the future, you can apply what you learned in three days to your work, change your thinking mode and improve yourself in an all-round way. Can better serve customers, use logical thinking to think, analyze and solve problems, and present every bit of work to customers, leaders and family members perfectly.
Finally, thank all the teachers for their hard work and sweat in the past three days, and wish them success in their work! I wish Xianglong Group and Xianglong Business School a long and better foundation! ! !