Second, the voice skills 1, the speech speed is appropriate, and it is best to be consistent with the customer's speech speed; 2. Have feelings; 3. Enthusiastic attitude.

Third, the opening skills a) to attract the attention of customers; B) Dare to introduce your company and show your identity; C) Don't always ask customers if they are interested, but help them decide and guide their thinking; D) Don't flinch or give up immediately in the face of customers' rejection; E) Make the phone call louder than usual to create a good conversation atmosphere; F) Be simple and clear, and don't cause customers' disgust.

Fourth, introduce the skills of the company or product a) It is best to face the mentality of "hitting the wall"; B) Accept, praise and agree with customers' opinions; C) learn to avoid problems; D) Turn the customer's objection into our selling point. V. Skills to stimulate customers' desire to buy a) Exert objective artificial influence and social pressure; B) borrow his point of view; C) Care about every word of the customer and the people, things and things he cares about; D) List the influence of media and public opinion on the company;