HR is human resources, which refers to the sum of working-age population, underage population and over-age population with working ability in a country or region. Or expressed as: the population of a country or region after deducting the population who have lost the ability to work. Human resources also refer to the education, ability, skills, experience and physical strength that people in an organization have in a certain period that can be used by enterprises and contribute to value creation. In a narrow sense, it is the ability of personnel needed by enterprises and institutions for independent business groups.

Human resources are the most important strategic resources for enterprises to achieve outstanding performance. The competition between products and services, to a certain extent, is the competition of human resources quality of enterprises, and its human resources management shows the following characteristics:

First of all, combine human resource planning with strategic objectives and action plans of enterprises;

Second, the design of jobs and positions should help promote enterprise innovation;

Third, the salary system should adapt to high-performance work;

Fourth, attach importance to and advocate teamwork;

5. Empower employees and teams to make decisions related to quality and customer satisfaction;

6. Invest heavily in training and education;

7. Create a safe, civilized and beneficial working environment for the development of employees;

Monitor the effectiveness of human resource management and measure employee satisfaction.