Real estate consultant is to find housing information, help landlords to do a good job in housing marketing planning, find customers, communicate the contradiction between customers and landlords, sign contracts, escort customers' landlords later, handle property rights and loans, and control risks.
Overview of the responsibilities of property consultants in the preliminary preparation stage of the project
1. Investigate the markets and projects around the project and fully understand the surrounding details.
2. Memorize the contents of sales talks and answering questions, actively practice, and fully understand and be familiar with the products of this project.
3. Carefully register the registration form for incoming calls.
4. Complete the opening drill under the leadership of the sales manager.
5. Abide by the management system.
6. Complete other pre-sales preparations.
Project sales period
1, carefully receive every customer who enters the venue, and do a good job of visiting and calling registration.
2. Complete sales tasks and other tasks assigned by the project team with good quality and quantity.
3, abide by the management system, familiar with the work process.
4. Regularly investigate the surrounding markets and projects, keep abreast of the dynamics of competition cases, and create new resources for the company.
5. Seriously participate in the training organized by the company to improve their professional ability.
6, serious and responsible. Urge customers to pay the balance, and ensure that the developer's funds are returned.
Project closure period
1, maintain good relations with customers, provide after-sales service and maintain good etiquette norms.
2. Do a good job in closing the case.
Step 3 call for balance
Description of responsibilities of real estate consultant 1. Actively safeguard the company's reputation and publicize its property;
2, warm reception, careful explanation, patient service, we must make customers satisfied with the services we provide;
3. Fully and skillfully master the planning, design, construction and management of the property, understand the real estate laws and regulations and related transaction knowledge, and provide customers with satisfactory consultation;
4. Make personal sales plans and plans, and sell in strict accordance with the company's sales price and delivery standards;
5. Explore potential customers;
6. Conduct market research and study the collected information;
7. Pay attention to the confidentiality of relevant information, customer files and sales;
8. Report customer information to the head of the sales department in time, so that the company can change its sales strategy in time;
9. Record telephone consultation and customer reception every day;
10, to help solve customer after-sales service;
1 1, sales colleagues should respect each other, learn from each other, and put team interests first;
12, do a good job of customer tracking and contact;
13. Make sales summary every day and work summary every month;
14. Keep the facilities on the sales site in good condition and clean.
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