(1) What training courses does the quality supervisor have?

The quality supervisor looks at the specific aspects of your management, such as QC quality inspection \QA management system, quality audit \QM quality management control and improvement.

QC is divided into incoming inspection, process inspection, finished product inspection and delivery inspection.

What QA does is to ensure that all quality-related activities of the whole company meet the requirements of the company's quality system documents and remain effective;

QM: Records, statistics, analysis, improvement and tracking related to quality.

⑵ What courses are there in quality management?

Tools should be more specific:

Six Sigma Black Belts

Six Sigma (Green Belt)

Common statistical techniques, quality improvement tools and SPC

Five core tools

Measurement management

Specific operational aspects of quality inspection

DOE experimental design method

(3) The main contents of quality management training courses for team leaders.

Day 1: Leadership Skills of Team Leaders

First, the team leader's role cognition

1. the relationship between the core competitiveness of manufacturing industry and the first-line team

2. Five-finger model, Konikin's law and power principle.

3. The first-line team leader's management confusion analysis

4. The goal and mode of modern team management

5. Correct the mentality of the team leader-cognition of work value

Second, the leadership style suitable for team leaders

1. Analyze your favorite leader type.

2. Effective leadership style suitable for team leaders

3. Understand and correct your own leadership type and style.

Third, build an efficient team.

1. The difference between a workgroup and a workgroup.

2. Elements of an efficient team

3. Effective team building exercises

4. How to effectively manage the "thorn in the head" in the team?

Fourth, the communication skills training of team leaders.

1. Communication ability is the weakness of being an excellent team leader.

2. Effective communication skills with superiors-get support

3. Effective communication skills with colleagues-get cooperation

4. Effective communication skills with subordinates-getting obedience

5. Effective communication and interactive practice

Five, the motivation of team leaders

1. Incentive characteristics of front-line employees

2. Basic forms and applications of effective incentives

3. Effectively stimulate interactive exercises

Six, team leaders to cultivate the ability of subordinates

1. Why didn't the team performance improve?

2. OJT also took some lessons in the operation skills training of team members.

3. Psychological training for team members to think and solve problems

The second day: team leader's production site management skills

First, the team leader must have the awareness and skills of production site management.

Quality, cost, improvement, innovation, team, safety and environmental awareness.

Second, quality awareness and control skills

1. Case study-Is the quality standard of one in 100,000 enough?

2. Quality assurance-implementation of standardized operation

3. Correctly evaluate the meaning and calculation of process capability CPK

4. Understanding and application of SPC control chart for process quality management

Third, the starting point of excellent site management-5S and visualization

1. Is the essence of implementing 5S to change the site or employees?

2.5S implementation example research

3. Visual management and improvement of work efficiency

4. Implementation method of comprehensive visual management

Fourth, on-site problem-solving skills training

1. Understand and determine the root cause of the problem.

2. Basic analysis tools (Plato, fishbone diagram)

3.8D and DOE method training

Five, team equipment management

1. Understand the real efficiency of process equipment OEE.

2. Concept and method of independent preservation of process equipment

3.OEE's understanding and calculation exercises

Six, efficiency and cost improvement skills

1. Comprehensive understanding of factory waste

2.2 learning and application. IE improvement technology

3. Lean production knowledge of team leaders,

(4) Which institution has good training quality in MSA measurement system analysis course?

Tian Jian Consulting Company's Measurement System Analysis (MSA) course is as follows:

Course background

MSA technology aims to study the difference between the observed data and the actual data (that is, the measurement error) and its causes, so as to improve the authenticity of the observed data. The factors affecting the measurement error are distributed in the instruments or measuring tools, standards, operations, fixtures, software, personnel and environment (measurement system) used for quantitative measurement or qualitative evaluation of the measured characteristics. Identifying the error source and taking improvement measures are the main ways to implement MSA technology.

This course will help us to answer the following questions: Can we trust the data collected at present? Why are the measurement results different for different people? Why do repeated measurements of the same part get different data? Can we apply the results of current data analysis to process control? How to judge the quality problem caused by human error, measuring tool error or process variation?

program objective

Middle and senior managers of enterprises, key personnel in R&D technology, quality, equipment, manufacturing, testing and other departments, key personnel in charge of improving and innovating projects, and people interested in this course.

learning target

1, familiar with the basic knowledge of statistics (data type, matrix, sampling ...), familiar with the operation of Minitab software;

2. Be familiar with the definition and composition of measurement system, and understand the function and application of MSA technology;

3. Be familiar with the analysis items of measurement system and master the implementation process of MSA;

4. Main measuring tool R&; R research steps and key points, and understand the evaluation index and calculation of repeatability and reproducibility of measuring tools;

5. Master the analysis method and interpretation standard of counting measurement system;

6. Master the steps, key points and key success factors for enterprises to fully introduce MSA technology.

performance evaluation

After the training, students who pass the exam will receive MSA training certificate issued by Tian Jian consulting organization.

5] In quality management, what did the SPC2 training course say? What's the difference between SPC 1 and SPC2?

SPC 1: Statistical Process Control

SPC2: Also known as SPD, used for statistical process diagnosis.

[6] What are the seven QC tools?

The seven tools of QC are: correlation diagram method, system diagram method, matrix diagram method, data matrix analysis method, process decision-making program diagram method, KJ method and arrow diagram method.

1. correlation diagram: it can help people find solutions to problems from the logical relationship between things.

2. Affinity diagram: a method to make the problem clear, get a unified understanding and coordinate the work, thus helping to solve the problem.

3. System diagram: Develop it systematically and draw a diagram to clarify the focus of the problem and find the best means or measures.

4. Process decision-making program chart: With the progress of the situation, analyze the factors that can lead to various results, and determine an optimal process to achieve ideal results.

5. Matrix diagram: Find out the paired factors from the events of multidimensional problems, arrange them into a matrix diagram, and then analyze the problems according to the matrix diagram to determine the key points.

6. Matrix data analysis method: express the relationship between the factors in the matrix diagram with a certain amount.

7. Arrow diagram: According to the affiliation, network diagram is used to represent the steps and operation methods needed in project implementation.

(6) Extended reading of quality-related training courses:

1. After the Japanese put forward the old seven tools and succeeded, 1979 put forward the new seven tools. It is called "seven tools" because ancient Japanese samurai often carried seven weapons when they went out to fight, and the so-called seven tools were used by seven weapons.

2. "QC tool" is a necessary means to carry out theme activities, mainly using QC tools to analyze and discuss specific work mistakes or poor quality, and arrange the results in places where everyone can easily see them to remind and prevent such problems.

3. The implementation of 3.QC Seven Law reflects the advanced level of company management to a certain extent. The success or failure of these methods will become an important aspect for the company to enhance the market.

4.QC group is an effective organizational form of mass quality management activities in enterprises, and it is the product of the combination of democratic management experience of enterprise employees and modern scientific management methods.

Once QFD training, as long as it is quality and function, you must learn it.

The question I want to ask is what is the main content of QFD (Quality Function Deployment) training, right ~

This paper briefly introduces the development of quality function, which embodies the guiding ideology of market-oriented and customer requirements as the only basis for product development. In the method system of robust design, quality function deployment technology plays an important role and is the first step to implement quality planning. At the same time, quality function deployment is a structured method, which uses the transformation matrix to transfer the accurate requirements of customers to product design, process methods, manufacturing process control, after-sales service and other links to ensure that the voice of customers will not disappear in the process of enterprise management.

Regarding its training, taking Shenghua's quality management training as an example, the course can help students understand the application of QFD in quality management system, how to transform quality functions, and how to transform customer requirements into organizational requirements, which are reflected in design development and process application.

Through the study of this course, students will understand the function of QFD, master the construction method of quality house and the transformation technology of quality characteristics, and learn to optimize and identify the characteristics of each product that need to be improved to meet customers!

(8) What courses should the sales staff train?

The courses required for sales personnel training are: generally speaking, they should include four aspects: moral quality, ability quality, knowledge quality and psychological quality.

Cultivation of moral quality; Through training, sales staff have good professional ethics, diligent and dedicated work attitude, sincere treatment, honesty and trustworthiness, and good quality of taking care of the overall situation; Through training, sales staff can truly understand that customers are our parents, and our income is based on the high-value and high-satisfaction products or services we provide to customers; Through training, salespeople can really understand that it is because of the existence of competitors that we can have great pressure to do our work better and make greater contributions to society. Therefore, competitors deserve our respect; Through training, salespeople can become law-abiding good employees and good citizens. This part of the training content should be organized around the realization of the above objectives, such as professional ethics training and moral cultivation knowledge.

Ability and quality training; This part of the training content should focus on improving the ability of sales staff in eight aspects. To this end, the following courses or topics can be offered: logic, philosophy, communication, speech and eloquence, success, technology and management innovation, market research and prediction, promotion skills, public relations skills, business negotiation, marketing planning, sales management, etc.

Psychological quality training; Mainly set up some courses or special topics to build up self-confidence, stimulate the desire for success and cultivate strong will. In addition, it is also necessary to cultivate sales staff to establish a sense of being kind to others and listening to others, and to have a good sales attitude.

Knowledge quality training;

(1) Marketing knowledge training covers a wide range of marketing knowledge, and the following courses or topics should be offered: marketing, market investigation and prediction, consumer behavior, public relations, interpersonal relationship, sociology, consumer psychology, advertising, promotion skills, business negotiation, public relations planning, advertising planning, sales management, etc.

(2) The knowledge training of enterprises and their industries mainly includes: the history and achievements of enterprises; The organizational structure, leadership and working procedures of the enterprise; Enterprise strategic thinking and tactical measures; Various relevant policies and rules and regulations of the enterprise: sales commission policy, administrative management system, performance appraisal policy, etc. The position of enterprises in the industry; Development characteristics of industry and market; The main competitors of the enterprise and their present situation, trends, advantages, disadvantages, market position and market share; The position of this industry in the national economy and its future development trend.

(3) Enterprise management knowledge training mainly includes management principles, production management, enterprise management, financial accounting and sales management, human resource management, etc.

(4) Product and technical knowledge training mainly includes: product type and composition; The quality, characteristics, uses, usage methods and precautions, advantages and disadvantages, customer interests and packaging of the products of this enterprise and competitors; The manufacturing method of the product; Product maintenance and after-sales service; Principle, advancement and development trend of production technology; Development of related products and substitutes.

Summary: Salespeople are good at their own strengths. It is experience and accumulation that make sales easier!

(9) Has anyone participated in the Lean Six Sigma training course? Is it effective?

This question is representative.

⑽ Seeking a high-quality online training video course platform.

Niu Jian's online schools are good and cost-effective. First-class constructor, second-class constructor, first-class fire engineer and certified public accountant are quite popular among students.