First of all, we should train all employees on after-sales service awareness, so that they know that customers deal with not only products, but also services. At the same time, let all employees consider it from the customer's standpoint (empathy), and finally let all employees ask a thoughtful question: You are a customer. What do you feel after you consume it? Over time, all employees have developed the habit of standing on the customer's side and taking the customer as the starting point, and then the habit has become bashful!