"This platform is really good, and you can check it at any time if you don't understand the policy." "Easy to understand, intuitive and practical. Like social security! " After the live broadcast, the insured people who watched the live broadcast commented that they had benefited a lot. According to statistics, since the live webcast class was launched, there have been more than 1 10,000 viewers this year, which greatly improved the awareness of social security policies. Since last year, Tongzhou social security and taxation departments have jointly moved the enterprise social security fee payment counseling training to the Internet once a month, focusing on the matters needing attention in social security payment. Insured enterprises can watch live broadcast or playback by clicking on the share live link or scanning the QR code, and learn anytime, anywhere.

Hold a special lecture hall on optimizing the business environment online, explain in detail the use of services such as "e-window", demonstrate the operation process online and answer questions from enterprises, and send the latest process to enterprises so that enterprises in the jurisdiction can understand and master it, effectively reduce the burden on the masses, and gradually realize the social security-related business without leaving home. Since the beginning of this year, 1 lecture and 2 online trainings have been held for enterprises to optimize the business environment.

In response to this year's wage declaration, Tongzhou Social Security Center and Housing Provident Fund Management Center launched four live webcasts on June 22, giving a comprehensive introduction to online operation guides and other contents. Sorted out the hot issues encountered by the masses, and interacted with the insured through online answering questions. Every live broadcast 1 hour, nearly a thousand people participated online. Sort out the list of questions such as "account settlement", "changes in personal information of insured persons" and "social security transfer and connection", and timely issue questions and answers through WeChat official account to facilitate public inquiry.

While building the social security "cloud propaganda" brand, Tongzhou Social Security also sorts out the hot policies and operational guidelines that people care about. By making a series of new online publicity brands such as "Look at the Code" and "Handling Guide" issued by WeChat WeChat official account, a series of short videos of business operation guide were launched by WeChat WeChat official account, so that all insured enterprises and insured people can understand the policies and master the actual handling process within the specified time.

Offline "face to face", answering questions for the masses

This year, Tongzhou Social Security Center will combine studying the history of the Party with solving practical problems, practice the practical activities of "I do practical things for the masses" and carry out a series of service activities of "sending social security policies to the door".

"I still don't understand how much my pension should be? How much should I raise this time? " Beiyuan residents who participated in the "Social Security Policy into the Community Presentation" asked questions at the scene. The staff of Tongzhou Social Security Center gave him a one-on-one explanation, and conducted on-site measurement to answer the residents' questions. This is the first time that Tongzhou Social Security Center has taken relevant policies to the street and sat down face to face with ordinary people to talk about wage adjustment. A "Social Security Policy into the Community Presentation" was held in beiyuan street Convenience Service Center, which received strong cooperation from relevant streets. More than 60 residents in the jurisdiction actively signed up to participate, and the activities were well received by the masses. Many people attending the meeting said that what they didn't understand before was clarified and understood. I hope to hold more similar activities in the future.

Tongzhou Social Security also cooperated with the tax authorities to carry out the theme activity of "Policies Entering the World", and brought the policies related to enterprise insurance and social security transfer to Universal Studios to solve the problem of enterprise insurance payment in a short distance.

At the same time, stick to the traditional propaganda position, inform and optimize the business environment policy through LED screens, billboards, brochures, Yi Labao and other forms. In the first half of the year, more than 6,000 related leaflets and manuals were adjusted and printed for the insured enterprises to obtain by themselves.

_ _ _ _ In the next step, Tongzhou Social Security will continue to open the last mile of "policy to people", let the insured people know about policies and enjoy services, increase the frequency of "cloud preaching" training, continue to carry out activities to send policies to grassroots units, deepen people's feelings, and provide more intimate, accurate and efficient social security services from the perspective of the masses and from the needs of the masses.