Product knowledge is the basic skill of sales, and sales need to know enough about their own products and match the corresponding products according to customers' needs. Sales ability training includes sales skills and communication skills, mainly to learn how to recommend products to customers. Sales often need to process forms or do PPT when making plans. With the foundation of office software, the efficiency of the sales office can be improved.
Definition of sales:
Sales are very common in daily life, and everyone has a clear sales picture in his mind. Sales is the process of introducing the benefits provided by goods to meet the specific needs of customers. Of course, commodities include tangible goods and services. Meeting the specific needs of customers means meeting the specific desires of customers or solving the specific problems of customers.
Only the special benefits provided by commodities can meet the specific needs of customers. For example, the customer's goal is to buy sunglasses, and some are to be cool; Some people are afraid that the sun is too strong, and squinting is easy to increase wrinkles in the corners of their eyes; Some may have quarreled with their boyfriends yesterday and cried their eyes out. Nothing covers their swollen eyes, and it is not convenient to go out.