The main point of the text is: in the heart-to-heart communication, two hearts came together and formed a deep friendship like mother and son. What impressed me most was the following:
"One day, my beloved canary suddenly died. I am sad. My heart hurts more than being hit by a hammer. I picked up the phone and found Susan. " From this sentence, I realized that the author's favorite canary died suddenly. The author is not only miserable, but also full of fear of death. Susan skillfully adopted a better way: he was going to sing in another world.
After listening to this, the shadow in the author's heart will definitely disappear and happiness will return to the author.
"I found someone listening to me and couldn't help crying." Yes, the author found the speaker. In fact, he found hope and pinned his hope on the elf.
Because the author heard the gentle voice of the elf, he was comforted and finally burst into tears.
I think the author's crying is not only a cry caused by pain, but also a cry of finding hope in loneliness. The author also described Susan as a "second mother", which shows the author's deep love for Susan.
I can also see that Susan loves the author very much and takes time out of her busy schedule to chat with the little author every day. As an employee of the information desk, it is difficult for everyone except Susan. This text makes me understand that whenever you do something, you should be patient and caring.