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Property management implementation plan
Scheme 1: The implementation scheme of property management transformation is to further rectify and standardize the property management community, and it is of great significance to do a good job in property management to improve the living environment of residents and promote the construction of harmonious communities. According to the requirements of the Notice of Fuzhou Housing Authority on Printing and Distributing the Implementation Plan of Special Actions to Standardize and Improve the Property Management of Urban Residential Areas, the following work plan is formulated in combination with the specific situation of our city. First, set up a leading group to strengthen organizational leadership in view of the hot and difficult problems existing in current property management, and strengthen leadership. The Municipal Construction Bureau will take the lead in setting up a coordination group for the special management of the market order of residential property management in our city in conjunction with communities and streets, responsible for studying and formulating the work plan, and responsible for the supervision, guidance and coordination of specific implementation. Focus on standardizing market order and service behavior, enhance the image of the industry, and promote the harmonious and healthy development of property management. Team leader: Chen Guifeng (Director of Construction Bureau), deputy team leader: Zhuang Qiang (Deputy Director of Construction Bureau), members: Chen Naiqiu (Chief of Real Estate Development Management Section of Construction Bureau), Chen Puer (Member of Real Estate Development Management Section of Construction Bureau), Lin Xuegui (Member of Real Estate Development Management Section of Construction Bureau) and Wang Lixiang (Member of Real Estate Development Management Section of Construction Bureau). The special action work leading group has an office under the real estate development management section of Fuqing Construction Bureau. Contact: Lin Xuegui Tel: 85 197229. Second, clear tasks and implement work responsibilities. Adhere to the principle of treating both the symptoms and root causes, comprehensive management, and strengthen rectification through the combination of self-examination and self-correction of property service enterprises and inspection and supervision of industry authorities, the combination of comprehensive standardization and key promotion, and the combination of special rectification and long-term management, so as to promote the obvious improvement of property management in urban residential areas and strengthen industry management, and strive to achieve remarkable results in special actions. Third, organize and implement the measures step by step. (1) Pre-preparation and mobilization deployment stage (from early August to August 10) 1, mobilization stage. Property management departments, communities, streets, and property service enterprises unify their thinking, form a * * * understanding, and formulate specific work plans and distribution implementation plans. . 2. Conduct a comprehensive investigation on the implementation of specialized property management in residential quarters in the city. 3. Make a work plan. The realty service enterprise shall conduct self-examination and self-correction, and according to the self-examination, formulate the improvement plan of the realty project, and clarify the specific work objectives, contents and responsible persons. The improvement plan of property project should be reported to our bureau for the record before August 20. (2) Self-examination and self-correction stage (from mid-August to 1 early October)1. Arrange enterprises to carry out self-examination and self-correction, truthfully fill in the self-examination form for the rectification norms of property service enterprises, complete the rectification of existing communities by themselves before September 5, and submit a written rectification report to the coordination group. 2, according to the evaluation criteria of demonstration projects, take the form of pre-service and follow-up, and strengthen the guidance for newly declared property service enterprises to create demonstration projects. At the same time, the existing demonstration projects that have passed the provincial and municipal assessments will be reviewed, and measures will be taken to strengthen inspection and supervision. 3. Intensify daily inspections, order property service enterprises to rectify within a time limit when problems are found, and carry out special actions to improve property management norms in combination with property enterprises and management service projects as the main contents of this year's qualification examination and evaluation. (3) rectification and spot check stage (from mid-October of 654381mid-October +0 1) 1. Ordering property management companies to do a good job in rectification. If the rectification work is not implemented, relevant measures will be taken to urge the property service enterprises to implement it. 2. Conduct spot checks on property communities with serious individual problems. Fourth, strict work requirements, in order to achieve practical results (1) Strengthen leadership, strengthen organization and implementation 1, improve thinking and unify understanding. Property management is an industry related to the people's livelihood of thousands of households, and it is the basic work to improve the living environment of residents and promote the construction of a harmonious society and urban civilization. All property service enterprises should fully understand the importance and necessity of this work and enhance their sense of urgency and responsibility in doing this work well. 2. Implement responsibilities. Intensify the daily supervision of special actions to standardize and upgrade, track the progress of the project, grasp the work dynamics, and urge the implementation of the implementation plan for the standardization and upgrade of property projects by means of interviews, notifications, exposures, etc. for property companies that do not pay attention to the special action ideas and work poorly. Those who refuse to rectify, implement or implement the work plan shall be punished in accordance with the relevant provisions and recorded in the enterprise credit file until the qualification certificate is revoked. (2) Strengthen supervision and inspection. Strengthen the dynamic supervision of the performance of project contracts of property service enterprises, and arrange no less than 1 working day to conduct spot checks and inspections on property service projects every week. For the problems found in the inspection, issue a written rectification notice, urge the property service enterprises to rectify within a time limit, and do a good job in the inspection. (3) Support industry development. Increase industry support, help the excellent and strengthen, guide and guide property service enterprises to upgrade their qualification level, expand their business scale and expand their business projects. Focus on cultivating a number of brand enterprises with good reputation, strong market competitiveness, high owner satisfaction and good service, and promote the improvement of property management level and service quality in the city. (4) Strengthen publicity. Strengthen dynamic communication in the form of briefing and information submission, and communicate the situation from top to bottom. At the same time, organize news media to publicize typical demonstration projects, expose and report violations of laws and regulations, standardize the main behaviors of all parties, guide owners to support and actively participate in property management activities, and create a good public opinion atmosphere conducive to the healthy development of the industry.