1. At the beginning of the training, we must first understand what kind of training the mall needs to do, which is the basic stage of the training. We can find out what kind of training employees need through discussions and questionnaires.

2. As a shopping mall training management, we should do a good job in the training demand investigation stage, give employees the right to choose, and help employees coordinate and solve possible problems in the training class from the perspective of a listener, so as to make the whole training more feasible.

Second, the training project planning

1. After the training project is selected, it is necessary to plan this training project, including the organizer, training time, training target, training content, training place and cost budget.

2. Pay attention to the arrangement of training time here, try to choose the appropriate time to reduce the contradiction between work and study of employees; Training place, should choose a relatively good and quiet place around; The cost budget needs to break down the possible expenses of staff training, including teachers' expenses, teaching materials' expenses, venue expenses, stationery expenses, etc. To estimate and choose the best combination.

Third, the implementation of the training process

1. As the key link of training, the implementation of the training process should pay more attention to improving the effect. After the completion of the project planning, we need to issue a notice to start the class, including: training time, training place, course setting, accommodation contact information, etc. To ensure the orderly development of training courses.

2. At the same time, we should pay attention to the layout of the training classroom, including the placement of tables and chairs, sound effects, slide projection, computer maintenance, courseware effects, etc. , to ensure that the ideal effect can be achieved in the training process. If you need to arrange an exam, you should pay attention to the configuration of the corresponding personnel and equipment in the examination room. As training management, you should do a good job in signing in during training and maintaining the classroom.

Fourth, the training effect evaluation

1, training effect evaluation, generally including students' evaluation of teachers and teachers' evaluation of students. Students' evaluation of teachers can make corresponding training evaluation forms and send them to students, so that they can objectively evaluate the teachers, courses, environment, logistics and other aspects of training, collect and summarize them, and track and improve some omissions and deficiencies in time. Teachers' evaluation of students, including their test scores and classroom performance, helps students understand their own shortcomings and gaps.

2. Finally, archive the training course materials, including training demand form, project plan, training notice, courses, sign-in form, achievement form, evaluation form, courseware, training photos and other related contents, which is helpful for the next related training.