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How to establish KPI index of talent training specialist?
The whole case of fine management of real estate enterprises is a relatively complete DOC format model I have ever seen, which should be more suitable for you.

There are too many contents. I attach the catalogue to you and post the download address at last. If you think it's ok, you can download the reference.

Chapter 1 Organizational Structure Design and Responsibility Model 10

1. 1 organizational structure design of real estate company 10

1. 1. 1 organizational structure example of large real estate enterprises 10

1. 1.2 example of organizational structure of medium-sized real estate enterprises 1 1

1. 1.3 organizational structure example of small real estate enterprises 12

1.2 organizational structure and responsibilities of real estate enterprises 13

1.2. 1 organizational structure and responsibilities of the general manager's office 13

1.2.2 organizational structure and responsibilities of the investment development department 14

1.2.3 organizational structure and responsibilities of project development department 15

1.2.4 organizational structure and responsibilities of the project management department 16

1.2.5 organizational structure and responsibilities of design management department 17

1.2.6 organizational structure and responsibilities of cost management department 18

1.2.7 organizational structure and responsibilities of the engineering department 19

1.2.8 Organizational structure and responsibilities of Equipment & Procurement Department 20

Chapter II Job Description of Real Estate Enterprises 2 1

2. 1 Top Management Job Description Template 2 1

2. 1. 1 General Manager Job Description 2 1

2. 1.2 Job Description of Chief Operating Officer 22

2. 1.3 Job Description of Marketing Director 23

2. 1.4 Job Description of Engineering Director 24

2.2 Investment Development Job Description Template 25

2.2. 1 Job Description of Manager of Investment Development Department 25

2.2.2 Development Planning Supervisor Job Description Page 26

2.2.3 Job Description of Investment Development Supervisor 27

2.3 Project Development Job Description Template 27

2.3. 1 Job Description of Project Development Manager 27

2.3.2 Project Bidding Supervisor Job Description 28

2.3.3 Project Director's Job Description 29

2.4 Project Management Job Description Template 30

2.4. 1 Project Manager Job Description 30

2.4.2 Job Description of the Builder 3 1

2.4.3 Technician Job Description 32

2.5 Design Management Job Description Template 33

2.5. 1 Job Description of Chief Designer 33

2.5.2 Job Description of Structural Designer

2.6 Cost Management Job Description Template 35

2.6. 1 Job Description of Manager of Cost Management Department 35

2.6.2 Job Description of Contract Budget Supervisor 36

2.6.3 Cost Engineer Job Description 37

2.7 Engineering and Technical Job Description Template 37

2.7. 1 Job Description of Engineering Manager 37

2.7.2 Job Description of Civil Engineer 38

2.8 Material Equipment Job Description Template 39

2.8. 1 Job Description of Material Equipment Manager 39

2.8.2 Job Description of Purchasing Supervisor 40

2.8.3 Job Description of Warehouse Supervisor 4 1

2.9 Quality Management Job Description Template 42

2.9. 1 Job Description of Manager of Quality Management Department 42

2.9.2 Quality System Supervisor Job Description 43

2.9.3 Quality Inspection Supervisor Job Description 43

2. 10 decoration management job description template 44

2. 10. 1 decoration management department manager job description 44

2. 10.2 Job Description of Decoration Design Supervisor 45

2. 1 1 Marketing Management Job Description Template 46

2. 1 1. 1 Marketing Planning Department Manager Job Description 46

2. 1 1.2 Job Description of Sales Management Manager 47

2. 1 1.3 Job Description of Sales Office Manager 48

2. 1 1.4 Job Description of Research Director 48

2. 1 1.5 Job Description of Project Manager 49

2. 1 1.6 Job Description of Public Relations Supervisor 50

2. 1 1.7 Job Description of Customer Service Supervisor 5 1

2. 12 Property Management Job Description Template 52

2. 12. 1 Job Description of Property Management Department Manager 52

2. 12.2 Job Description of Service Center Supervisor 52

2. 12.3 job description of greening supervisor 53

2. 12.4 Job Description of Cleaning Supervisor 54

2. 12.5 Job Description of Safety Supervision 55

2. 13 financial management job description template 55

2. 13. 1 financial manager job description 55

2. 13.2 Job Description of Chief Financial Officer 56

2. 13.3 Job Description of Chief Financial Officer 57

2. 13.4 Job Description of Audit Supervisor 58

2. 14 executive job description template 59

2. 14. 1 General Manager's Office Director's Job Description 59

2. 14.2 Job Description of Manager of Administration Department 59

2. 14.3 Job Description of HR Manager 60

2. 14.4 Job Description of Archivist 6 1

2. 14.5 Job Description of Legal Supervisor 62

Job Description of Executive Director 62

2. 14.7 Job Description of Logistics Supervisor 63

2.14.8 Job Description of Team Leader 64

2. 14.9 Job Description of Recruitment Supervisor 64

Job Description of Training Supervisor 65

The third chapter project investment and development management on page 66

3. 1 Project Investment Development Management System Design 66

3. 1. 1 enterprise project investment management system 66

3. 1.2 enterprise business plan management system 7 1

3.2 Operational tools for project investment and development management 73

3.2. 1 Analysis Table of Investment Recovery in Project Stage 73

3.2.2 The annual overall business plan of the enterprise 74

3.2.3 Investment Project Competition Analysis Questionnaire 75

3.2.4 Project Development Cost Estimation Table 75

3.3 Project Investment and Development Management Workflow 77

3.3. 1 Business Decision Management Process 77

3.3.2 Annual Business Plan Preparation Process 78

3.4 Project Investment Development Management Scheme Design 79

3.4. 1 annual business plan scheme 79

3.4.2 Project Investment Analysis Scheme 80

3.4.3 Project Demolition and Resettlement Scheme 82

The fourth chapter design management 86

4. 1 Design Management System Design 86

4. 1. 1 engineering design management system 86

4. 1.2 Design drawing self-examination system 9 1

4.2 Design management operation tools 92

4.2. 1 project design task list 92

4.2.2 Design Task Revision Approval Form 92

4.2.3 Design Bidding Enterprise Review Form 92

4.2.4 Design Tracking Inspection Record Form 93

4.2.5 Design Output Document Review Table 94

4.3 Design Management Workflow 95

4.3. 1 workflow of drawing design management 95

4.3.2 Design change management workflow 96

4.4 Design Management Scheme Design 96

4.4. 1 Project Design Contract Preparation Scheme 96

4.4.2 Project design task plan 10 1

Chapter V Cost Management 104

5. 1 Cost Management System Design 104

5. 1. 1 project budget and settlement management rules 104

5. 1.2 Management Measures for Engineering Measurement and Valuation 108

5.2 Operating tools for cost management 1 1 1

5.2. 1 Project Budget Operation Schedule11/

5.2.2 Measurement List of Single Project 1 12

5.2.3 Internal Control Table of Sub-project Valuation 1 12

5.2.4 Summary and Budget Table of Single Project 1 13

5.3 Cost Management Workflow 1 14

5.3. 1 engineering budgeting process 1 14

5.3.2 Settlement Process for Project Completion 1 15

5.4 Project Design Cost Management 1 16

5.4. 1 Pre-settlement measures for hydropower projects 1 16

5.4.2 Social Price Appraisal Scheme for Completion Settlement 1 17

5.4.3 Measures for examination and approval of project funds 1 18

Chapter VI Project Construction Management 12 1

6. 1 Project Construction Management System Design 12 1

6. 1. 1 Management System of Project Management Department 12 1

6. 1.2 project bidding management system 125

6. 1.3 project contractor management system 129

6. 1.4 project supervision management system 137

6. 1.5 technical disclosure management system 140

6. 1.6 Regulations on the use of temporary water and electricity 143

6. 1.7 engineering visa management system 144

6.2 Work Tools for Engineering Construction Management 147

6.2. 1 project construction schedule 147

6.2.2 Application for Bidding of Construction Project 147

6.2.3 List of Bidding Quotations for Construction 148

6.2.4 Construction bidding contract Evaluation Form 149

6.2.5 bidding contract countersign form for construction 149

6.2.6 Construction Organization Design Submission Form 150

6.2.7 Project Construction Plan Approval Form 15 1

6.2.8 Project construction schedule 15 1

6.2.9 Schedule Adjustment Plan Approval Form 15 1

6.2. 10 Construction Project Commencement Application Form 152

6.2. 1 1 Record Form of Three Signs of Technical Disclosure 153

6.2. 12 quantities visa form 153

6.2. 13 Weekly Quantity Statistics Table 154

6.2. 14 project management diary table 154

6.3 Work Flow of Engineering Construction Management 154

6.3. 1 project construction process management flow 154

6.3.2 Management Process of Project Schedule Control 155

6.4 Project Construction Management Scheme Design 157

6.4. 1 Overall design scheme of construction organization 157

6.4.2 safety production agreement template 159

6.4.3 Technical Guidance Scheme for Water Supply and Drainage 162

6.4.4 Construction Technology Management Plan 168

6.4.5 earthwork backfilling construction scheme 172

6.4.6 Protection Scheme for Engineering Finished Products 174

Chapter VII Management of Materials and Equipment 178

7. 1 Design of Material Equipment Management System 178

7. 1. 1 material and equipment procurement management system 178

7. 1.2 Bidding measures for important equipment 182

7.2 Operation Tools for Material Equipment Management 185

7.2. 1 Annual Equipment Procurement Schedule 185

7.2.2 Monthly Material Procurement Schedule 186

7.2.3 Material and Equipment Inspection Information Sheet 186

7.2.4 Inquiry Sheet for Purchasing Materials and Equipment 186

7.2.5 supplier evaluation record 187

7.2.6 Contract negotiation record 188

7.3 Work Flow of Materials and Equipment Management 189

7.3. 1 procurement planning workflow 189

7.3.2 Material and Equipment Procurement Workflow 190

7.4 Material and equipment management scheme design 19 1

7.4. 1 procurement negotiation scheme 19 1

7.4.2 Material Purchase Contract 195

7.4.3 Supplier Management Plan 197

The eighth chapter marketing management 200 pages

8. 1 Marketing Management System Design 200

8. 1. 1 Code of Practice for Marketing Planners 200

8. 1.2 Detailed Rules for the Planning and Implementation of Marketing Activities 20 1

8. 1.3 real estate enterprise sales management system 202

8. 1.4 Regulations on the Administration of Real Estate Sales Meetings 206

8.2 Marketing Management Operation Tools 208

8.2. 1 Marketing Planning Plan 208

8.2.2 Implementation Table of Planning Contents 209

8.2.3 Promotion Plan 209

8.2.4 Media Promotion Timetable 209

8.2.5 Marketing Expense Budget Table 2 10

8.2.6 Project Market Research Table 2 1 1

8.2.7 Publicity Report 2 12

8.2.8 Sales Work Schedule 2 12

8.2.9 Customer Promotion Schedule 2 14

8.2. 10 Inquiry Sheet for Customer Visit 2 15

8.3 Marketing Management Workflow 2 16

8.3. 1 enterprise marketing strategy formulation process 2 16

8.3.2 Project Market Research Management Process 2 17

8.4 Marketing Management Scheme Design 2 18

8.4. 1 Overall Marketing Plan Outline 2 18

8.4.2 Marketing Plan of Residential Quarter 22 1

8.4.3 Commercial real estate marketing planning scheme 226

8.4.4 Corporate Public Relations Activities Planning Scheme 229

8.4.5 Real estate sales advertising planning 23 1

8.4.6 Sales Site Packaging Planning Scheme 236

Chapter 9 Performance Management of Real Estate Enterprises on Page 239

9. 1 Design of Performance Management System for Real Estate Enterprises 239

9. 1. 1 performance appraisal management system 239

9. 1.2 employee reward and punishment management system 4 1

9.2 Real estate enterprise performance appraisal table 244

9.2. 1 chief engineer performance appraisal form 244

9.2.2 Investment Development Manager Evaluation Form 245

9.2.3 Project Development Manager Appraisal Form 246

9.2.4 Project Manager Performance Appraisal Scale 247

9.2.5 Marketing Planning Manager Appraisal Form 248

9.2.6 Plumbing Engineer Performance Appraisal Table 249

9.2.7 Project Budget Checklist 250

9.3 Performance Management Process of Real Estate Enterprises 25 1

9. 3. 1 goal setting workflow 25 1

9.3.2 Performance management workflow 252

9.4 Real estate enterprise performance management scheme design 253

9.4. 1 Project Manager Performance Appraisal Method 253

9.4.2 Engineering and technical personnel assessment method 256

Chapter 10 Property Management 258

10. 1 property management system design 258

10. 1. 1 Clean Management System 258

10. 1.2 greening management system 6 1

10.2 property management operation tools 265

10.2. 1 Owner Information Registration Form 265

10.2.2 Quality of Service Questionnaire 266

10.2.3 Satisfaction Questionnaire 266

10.2.4 service opinion inquiry table 269

10.2.5 Equipment Maintenance Record Table 269

10.2.6 Owner's Maintenance Application Record 270

10.2.7 disinfection service checklist 270

10.2.8 summary of clean quality 27 1

10.2.9 Weekly Inspection Table for Greening Maintenance 27 1

10.2. 10 fire patrol record table 272

10.3 property management workflow 273

10.3. 1 property maintenance management process 273

10.3.2 mechanical and electrical equipment maintenance process 274

10.4 property management scheme design 275

10.4. 1 equipment maintenance plan 275

10.4.2 Property Service Management Scheme 277

10.4.3 Emergency Plan for Cleaning Work 282

Chapter 1 1 Decoration management 284

1 1. 1 decoration management system design 284

11.1.1decoration engineering quality management system 284

1 1. 1.2 decoration engineering safety management system 286

1 1.2 decoration management operation tool 288

1 1.2. 1 decoration engineering valuation table 288

1 1.2.2 decoration construction schedule 288

1 1.2.3 Field Quality Inspection Record Form 288

1 1.3 decoration management workflow 290

1 1.3. 1 decoration engineering design management flow 290

1 1.3.2 decoration project budget management process 29 1

1 1.4 decoration management scheme design 292

1 1.4. 1 decoration engineering cost control scheme 292

1 1.4.2 decoration engineering construction management scheme 294

Chapter 12 financial management 298

12. 1 financial management system design 298

12. 1. 1 enterprise inventory management system 298

12.10.2 monetary fund management measures 30 1

12. 1.3 project financing management system 303

12. 1.4 internal financial management system 307

12.2 financial management operation tools 3 12

12.2. 1 operating profit calculation table 3 12

12.2.2 annual financial expense ledger 3 13

12.2.3 bill deposit daily report 3 14

12.2.4 financial audit report table 3 14

12.2.5 Audit Audit Record Table 3 15

12.2.6 cash flow analysis table 3 15

12.2.7 financing project registration form 3 15

12.2.8 project financing declaration form 3 16

12.3 financial management workflow 3 18

Fund Management Workflow 3 18

12.3.2 financial audit management process 3 19

12.4 financial management scheme design 320

12.4. 1 financial accounting report management scheme 320

12.4.2 financial cost accounting control scheme 32 1

Chapter 13 Administration and personnel management 324

Design of administrative personnel management system 324

13. 1. 1 office supplies management system 324

13. 1.2 conference management system 325

1.3 file management system 327

13. 1.4 seal management system 329

13.10.5 Business Travel Management System 33 1

13. 1.6 file management system 333

13. 1.7 Vehicle Management System 336

13.2 administrative personnel management operation tools 339

List of office expenses 339

13.2.2 office supplies requisition 339

13.2.3 office supplies picking list 340

13.2.4 office equipment registration form 340

13.2.5 Fixed Assets Registration Form 34 1

13.2.6 Book Lending Registration Form +0

13.2.7 seal application form 34 1

13.2.8 Vehicle Use Application Form 34 1

13.2.9 safety status list 342

13.2. 10 meeting application form 342

13.3 administrative personnel management workflow 344

13.3. 1 administrative funds control flow 344

13.3.2 enterprise meeting management process 345

13.4 administrative personnel management scheme design 346

13.4. 1 office expenses control measures 346

13.4.2 Measures for the Administration of Vehicle Use 347

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