Qc Personal Annual Work Summary (1) Over the past year, our project department has used the theories, ideas, methods and means of quality management to improve quality and management, and achieved the goal of improving economic benefits and management level. With the strong support and guidance of the headquarters, director xx's office and the second resident office, and with the active cooperation of the relevant departments of the project department, our project department has carefully organized QC group activities in strict accordance with the activity criteria of "authentic records, detailed materials, solid achievements and real benefits", which has achieved remarkable results and effectively solved the key and difficult problems in the work of the project department, such as safety production, quality management, on-site management, energy saving and consumption reduction, and technological innovation. The following is a summary of the quality management work of the project department in the past year:
I. Basic information
The project department comprehensively introduces the concept of quality management into the annual plan objectives, and incorporates QC group activities into the important content of the annual work. Judging from the situation carried out this year, giving full play to the characteristics of QC group activities is autonomy, mass, democracy and science, and advocating full participation in quality management. The project department has set up five QC teams, each department has an activity team, and the engineering department has set up two QC activity teams. By carrying out QC group activities, we can integrate and give full play to the intellectual resources of employees. In the group activities, the project department and all members of the construction teams actively participated and actively put forward reasonable suggestions, which laid a solid foundation for the group activities to achieve results.
Second, the main features
(1) Leaders attach great importance to it, and their thinking and understanding are unified.
A QC group activities, as an advanced management method, have attracted great attention from the leaders of various departments of the project department, and are regarded as an effective way to achieve the goals of technological innovation, safe production, on-site management, quality improvement and consumption reduction, energy conservation and emission reduction. All leaders and construction team members can actively participate in QC group activities. At the meeting, the project manager pointed out many times that QC group activities, as an important form of efficiency construction, must be carried out in the project department in an all-round way, and all departments should actively create conditions to closely combine QC group activities with technological innovation, safe production, on-site management, quality improvement and consumption reduction, energy conservation and emission reduction, and effectively promote the improvement of work efficiency and product quality.
B, one is to set up a QC group activity leading group with the project manager as the team leader, the chief engineer, the deputy project manager and the heads of various departments as the team members, with the quality inspection department of the project department as the office and the quality inspection minister as the office director, responsible for QC work.
Support QC team in manpower and material resources. In order to ensure the quality of group activities, each unit assigns the most capable personnel to QC group. In order to stimulate the enthusiasm of participating in QC group activities, the Management Measures for QC Activities of Project Department was formulated and promulgated. In addition to reporting praise, the winners of achievement awards also award different bonuses. The implementation of these awards has aroused strong repercussions throughout the project department, encouraging more comrades to actively participate in QC group activities.
(2) Strengthen training and education, and constantly improve the level of activities.
The project department focuses on training the backbone of QC group activities and carrying out QC popularization education. Through learning, we have a new understanding of the concept of QC group work, and have a good grasp of the relevant skills to carry out QC group activities.
(3) Improve unit cohesion through QC group activities. QC group is a mass organization spontaneously established by employees around quality improvement. During the activity, everyone Qi Xin worked together to express their opinions and solve problems, and their enthusiasm and creativity were greatly exerted. In terms of the personnel structure of QC team, the project department has broken the boundaries between departments and posts, giving employees the opportunity to realize themselves, giving full play to their wisdom and talents, stimulating their potential, obviously enhancing the team members' awareness of quality, participation, problems and improvement, and giving employees a great sense of belonging. Naturally, taking the project department as home and the enterprise as their own career, their achievements and potential are worlds apart.
(4) Improve the activity ability of each member of QC team, so as to improve the management and technical level of the unit. To carry out QC group activities and solve existing problems, we must rely on technology. On the one hand, it is professional technology, that is, what professional scope the problem to be solved belongs to is professional technology; Another aspect is management technology, that is, procedures, evidence, methods, skills and so on. The combination of professional technology and management technology can solve the problem quickly and economically. Each group has different topics to solve, so the professional skills and harmony involved are different. At this time, team members are required to constantly learn relevant knowledge and management skills in activities, and take knowledge as a powerful weapon to help the team break through difficult problems. At the same time, we constantly accumulate knowledge and experience. The comprehensive quality of employees has been improved, and the management and technology of the unit have made great progress.
(5) The social benefits are obvious, and the work efficiency is significantly improved.
First, QC group activities have solved some quality and safety problems in the construction site. If xxx retaining wall is not backfilled with permeable materials, correct it in time; In time, no shelter was built for the fine aggregate in the mixing station; Timely found and solved the situation that the qualified rate of bridge pier reinforcement spacing is low (qualified rate is xx%) and the qualified rate of reinforced protective layer thickness is low (qualified rate is 66.7%); The phenomenon of premature demoulding of xxx column on the right of xxx Zhebei Interchange, which leads to local adhesion of concrete, defects and poor appearance of concrete, was discovered and solved in time. The QC team studied the problems detected by the quality inspection department and took measures to deal with them in order to prevent similar problems from happening in the future.
B. Facts have proved that QC group activities have played an increasingly important role in developing talents, improving quality, increasing benefits, saving energy and reducing consumption, and technological innovation. From the development situation, QC group activities have achieved remarkable economic benefits. QC group activities have become an "accelerator" to promote our company's continuous progress in safety production, quality management, site management, energy saving and consumption reduction, and technological innovation. , not only exercised the staff, improved the quality of employees, but also successfully solved many key and difficult problems, and truly achieved the goal of high efficiency and pragmatism.
C, through the development of QC group activities is conducive to improve efficiency, reduce unnecessary waste and consumption. By carrying out QC group activities, starting from our own side, we will continuously improve service quality, improve work efficiency, save a small amount of material consumption and improve the utilization rate of material resources. It can not only directly reduce consumption, but also directly improve the efficiency of enterprises and increase their economic income.
Third, shortcomings
Although the QC group activities of our project department have made some achievements in the past year, there are still some shortcomings.
(1)QC group activities are not balanced enough, and there is a big gap between departments. The QC group activities of the functional departments of the project department are not very good, and they are not good at solving the weak links in the work by carrying out QC group activities.
(2) QC team members of various departments did not often study the problems in their work together, and did not combine construction practice with theory. Some people are not serious about their work attitude and do not pay attention to construction quality control, resulting in some quality problems.
Fourth, the future work ideas
Next year will put forward higher requirements for QC group activities, and we will create a new situation for QC group work with a brand-new mental outlook.
(1) Strengthen training and constantly improve the overall quality to meet the needs of QC group activities. Further strengthen the efficiency consciousness and quality consciousness of leaders of various departments; Hold an improvement class with QC report writers as the object and the skills of sorting out reports as the content.
(2) Raise awareness, strengthen organization and leadership, further popularize QC group activities, and change the status quo that QC group activities are unstable and a few departments are stagnant.
Qc Personal Annual Work Summary (II) In 20XX, I worked as QC in the Quality Control Department. Compared with 20XX, the quality control department has reduced two QEs, one SQE and one document control director, and all the work has basically maintained the level of last year, with little progress.
I. Summary (Comments on the main achievements, good methods and experiences of the main work items of this department in 20xx)
1, standardization:
In the past six months, the quality control department has run in the incoming materials and process standards every Monday and Friday of June 35 17: 00 ~ 17: 30 and achieved good results. After the introduction of this measure, similar complaints about "inconsistent standards" in production lines have been well prevented.
2. Add IPQC function group:
Join IPQC Group to strengthen process quality supervision, further promote the rapid handling of quality accidents, and effectively improve the information feedback mechanism. At present, due to the initial establishment of IPQC, the professional knowledge and ability of IPQC personnel can not meet the requirements, and their role is limited. This is also a direction of 20xx's efforts.
3. Customer complaints:
The customer complained xx times, xx times in 20xx years, and no quality accident occurred. Although there are fewer customer complaints, our shipments have also decreased. Next year, we will count the number of customers in the shipment batch or quantity, which will better reflect the quality of our products and is a relatively scientific statistical method.
4. The customer's first inspection qualified rate:
The qualified rate of customer inspection is xxx%, which is xx% lower than last year. The main reason for the decrease is that the appearance of Leeds lampshade can no longer meet the requirements. Because the qualified rate of customer inspection was xxx% last year, the target was raised to xx% in the management review last year, but this year's target was not reached, which will become the main target this year and be fully achieved.
In addition, considering that the appearance requirements of our products are quite strict compared with those of our peers, and considering the comprehensive quality and cost, we will gently relax the appearance standards and gradually return to the normal requirements of our products without letting customers know.
5. Qualified rate of 5.QA first inspection:
The pass rate of QA initial inspection is xx%, which is a great improvement compared with last year's xx%, which is about xx%. This is inseparable from a series of improvements supported by company leaders. Engineering department, production technology, procurement and QA have all made corresponding contributions in terms of efficiency improvement, continuous follow-up and handling historical issues.
6. Process qualification rate:
The comprehensive pass rate of the process is xx%, which is xx% higher than last year's xx%. Although the effect is not obvious, it also reflects the improvement of process capability. The value of IPQC is the premise and the most important thing to improve the qualification rate of QA inspection and customer inspection.
7, incoming inspection qualified rate:
The qualified rate of incoming inspection is xx%, which is xx% lower than last year. The main reason for the decline is the introduction of Leeds lampshades and new customers, such as Aoda plastic of pine, lenses and cameras.
Second, the existing problems (the main problems that exist or hinder the development of departments and companies in the process of work)
Internal cause: the uneven quality of department personnel brings certain difficulties to management. Moreover, most of them are introverted and the overall level of professional ability and quality is not high, which leads to the unsatisfactory effect of communicating with other departments to solve problems. This is a problem that we must overcome by ourselves. In addition, my experience is still relatively shallow, and I believe all this will be improved in 20xx.
External factors: first, the company's products have many types, small batch and short product life cycle, which brings certain difficulties to quality management; Second, people's quality awareness is not high, and all staff do not participate. If there is a quality problem, I think it should be solved by quality personnel, which has nothing to do with myself. This kind of quality consciousness needs to be improved urgently; Thirdly, there are many and miscellaneous suppliers, low quality management level and many material problems, which also bring some difficulties to quality management. Fourth, unfamiliar with processes and responsibilities, which is also the embodiment of the company's management level, so familiarizing all employees with standard operating procedures will be a focus of this year's work.
Three. 20XX departmental work direction plan outline (guide to the key arrangement of departmental work in the new year)
According to the summary of the quality work in the past year, improve the quality level from the following aspects.
1, QA schema adjustment:
In order to give full play to the work of quality supervision and assurance, QA reorganized the original four departments of IQC, QE, QA (delivery inspection) and IPQC into three departments, namely IQC, IPQC (process supervision and control) and QA (quality assurance, composed of the original QE and QA personnel). Xx is good at QC management, and xx is no longer the QE director, only responsible for IPQC business. The guarantee of QE and QA is directly responsible to the manager of quality control department. In this way, it can be clearly divided into three parts: incoming materials, manufacturing process and delivery control, as well as QA guarantee throughout the whole chain.
2, implement the quality concept, improve the quality consciousness:
In order to implement the quality concept and enhance the quality awareness, we have strengthened the training, mainly including the quality system documents and the publicity of the quality concept.
3, improve the quality of professional skills:
Train QA internal staff to improve the overall quality knowledge level and the ability to analyze and solve problems. Cultivate potential QE to be a good helper, improve their knowledge level and various management and handling skills.
4. Pay attention to the realization of quality objectives and the effectiveness of countermeasures;
The realization of process quality goal is an important index to measure the process capability of a factory, so the improvement of process capability is the focus of many jobs. Xx% was actually completed this year, and 95% is planned to be completed this year.
5, improve the quality level of incoming materials:
Because in the past year, I mainly settled in basic management, internal affairs and customer communication, and less involved in handling incoming materials. In the next year, I will communicate with suppliers with more problems and larger supply to stabilize the level of incoming materials and improve the management ability of suppliers.
6, improve leadership and teamwork ability:
Through training, study and organizing amateur interest groups and activities, mutual understanding among colleagues can be enhanced, and cross-departmental horizontal and vertical interactive activities can be organized when necessary.
7. Plan to add a QE:
Due to the increasing variety of products in the company, there is no separate quality assurance personnel in the original QA organizational structure, and quality inspection is the main task. Therefore, if the business volume increases, it is planned to recruit a QE employee with professional skills in system maintenance and environmental protection. An existing QE is still in training. Because of its slow learning progress, it may not be able to work independently within one year. Another environmental QE technician is also studying, and the consideration of problems and professional knowledge is far from our requirements.
Four. Other suggestions about work
1. It is suggested that the company leaders hold a meeting of department managers to reaffirm the customer relationship between departments, emphasize the responsibilities and obligations of each department, and make it clear that each department has indisputable obligations to solve the problems found by QA/IPQC, so as to improve the current bad situation, such as "If QA finds problems, some colleagues in the responsible department will suspect that it is caused by QA (of course, there may be, if there are, I will definitely deal with them seriously. ) or "IPQC found a problem and led to an argument", which are all bad phenomena and undermine the unity between departments.
2. Establish a quality management fund.
The purpose of establishing a quality management fund is mainly to play a positive role in improving the quality of employees, or to reduce costs and improve efficiency, and will be rewarded according to the impact of the incident. Of course, this project must pass the acceptance of the quality department. Specific matters need to be approved by the leaders before planning.
Qc Personal Annual Work Summary (III) Looking back on the past year, all the staff and I have made great efforts in our work. The clothing industry faces the problems of personnel recruitment and brain drain every year. Under the arrangement of the chairman, I actively cooperated with the general office and the production workshop to recruit personnel, stabilize the employees' mood, and also assisted the general office to solve labor disputes and solve problems for the company leaders. Although a lot of work has been done in the first half of the year, some people are still losing their jobs. Due to staff turnover, the sewing workshop is short of technical consultants. I took the initiative to undertake this work and actively cooperated with the sewing workshop for technical counseling and product inspection and warehousing.
In order to meet the work of "On-site Verification of Quality and Reputation of Industrial Enterprises in xx Province" in October, under the leadership of General Manager X of the company, a lot of preparatory work was done, materials were sorted out, and various systems and technological processes of the enterprise were carefully compiled. Such as "production process sheet", "product inspection report", etc., and finally won aa-level credit enterprises with excellent results in xx. Then, a lot of work has been done in applying for the "xx province measurement conformity confirmation system", and at the same time, this opportunity has been used to improve some stubborn problems that have existed in the company for many years. In the past, the auxiliary materials warehouse only kept a running account for a long time, and did not establish a ledger to store and collect noodles and auxiliary materials. There is no formal handover procedure for sampling from the technical room to the cutting workshop, and disputes often arise because of the lack of samples. There is a serious problem. There is no ledger for the cutting workshop to send and receive the cutting pieces to the sewing workshop, all the documents are filled in and altered, and the full name is not signed. All these have been improved in this work. 20xx year 1 month x day successfully passed the expert audit. On xx, xx ushered in the iso900 1: quality system certification upgrade. After two days of intense work, it passed smoothly. The enterprise has been promoted to a higher level. Although these achievements have been made, I know that the problems existing in our enterprise are far from these and need to be further improved and perfected in the future work.
Our company has been mainly engaged in national dress cheongsam, formal dress, middle-aged and elderly women's dress and cotton-padded jacket. Under the guidance of the general idea of X this month, actively cooperate with the development of middle-aged and old down jacket. From the plate-making and proofing of down jackets, technical guidance and process guidance to the machinery for production and configuration, I have invested a lot of energy, including the self-procurement of down jackets, zippers, buttons and other accessories, asking more questions and comparing more, and striving to enter the accessories at the best quality and most favorable price. Check the quality of different grades of raw and auxiliary materials. Successfully developed down jacket and achieved gratifying results.
This is the end of a year's work. I did my best in my work and there were no major mistakes. Although I have made some achievements in my work, there are still many shortcomings. Without innovative ideas, personal works are not perfect. In my future work, I will try to find my own shortcomings so as to overcome them in my future work. At the same time, we should seek more experience, grasp the importance of products, improve our working ability, strengthen our sense of responsibility, do all the work in time, constantly sum up and improve ourselves, constantly improve our own quality, adapt to the development of enterprises and the progress of the company, and do all the work better with employees.
Summary of Qc Personal Annual Work (IV) In 20xx, under the leadership of General Manager X and Minister X, and with the joint efforts of all QC personnel, QC successfully completed the work plan for 20xx.
First, the improvement of the overall quality of employees.
QC has compiled a set of relatively complete training materials for new employees in its own department, including salary calculation, quality rewards and punishments, selection of "three good" employees, job responsibilities of employees, employee code of conduct, pictures and samples of FPC defective projects, FPC inspection standards, QC hygiene and 5S management, 5S overview, ISO9000 standard overview, etc. Through the study of training materials, employees can clearly understand their responsibilities and obligations as a QC inspector, and they can quickly master their skills and professional level in a short time and integrate into the large group of QC.
The second is to strengthen the traceability of products.
QC adopts the product accountability system, and each inspector has a corresponding inspection number. When each inspector inspects a product, he should write down the product number, batch number and inspection number of the board, and fill in the parts ticket according to the logo for packaging. Once the customer feedback is bad, the inspector and the production batch of the product can be found according to the logo on the parts ticket, which is convenient for finding and analyzing the abnormal problems in the process. While carrying out the accountability system, QC is also carrying out the reward and punishment management system and the "three good employees" selection system to reward employees with good performance, which greatly enhances their sense of responsibility and enthusiasm for work.
Third, a perfect customer complaint management system has been established.
Since 20xx, QC has established a complete customer complaint management system. Customer complaints are sent by the Marketing Department to the Quality Department and QC by e-mail, and the personnel designated by the Minister will reply and handle them. After handling, QC will register, file and make statistics in a unified way, and publish the content and proportion of complaints in last month and the proportion of complaints in previous months within the first five working days of each month. Through the establishment of this management system, customers' expectations of product quality requirements can be understood in time, which provides an important source of information for the company's future product quality improvement and process improvement programs.
Fourthly, the statistics of FPC quantity have been further strengthened.
QC has also made great efforts in the quantity statistics of FPC. Due to the rework and repair of the board in production, the stranded board has caused many problems. Sometimes the control card comes but the board card doesn't, sometimes several control cards come at a time, sometimes the ninth batch of control cards came yesterday, and today is the seventh batch of control cards. Even the people who cut the board and sent it don't know which batch. Therefore, it has caused great trouble in the statistics of QC batches and final qualified rate, and the statistical speed is very slow. It often requires several batches to be combined and counted, and even batches can only be divided according to the approximate qualification rate. This leads to the phenomenon that the number of incoming materials exceeds the number of incoming materials or the number of defective products in storage is far less than the number of incoming materials when counting the last batch of plates produced continuously. So there are often disputes with the production department. After X this year, QC discussed with the production department and finally decided to change the number of control cards from multiple cards per batch to one card per batch. After each batch is completed, the reworked and repaired products will be thoroughly cleaned on the production line, and each batch of plates must follow the control card when entering the plate for the first time in each process, otherwise they cannot enter the plate. For the plate after QC, QC shall make nameplate on the plate according to the model, version and batch on the control card. If several batches of boards arrive at the same time, make an eye-catching "Do not move" sign on the next batch of boards, and then remove the "Do not move" sign until the last batch is completed, thus avoiding the problem of inaccurate numbering of different batches of boards after mixed inspection.
5. A complete inspection and sample sealing system for samples and the first batch of plates has been established.
In order to ensure that there are no batch errors in the products sent to customers and control the problems within the factory, QC has established the management system and sample sealing system for samples and the first batch of plates. Since the implementation of this system, QC*** has found six batches of quality problems to avoid the outflow of defective plates.
Six, make the day delivery plan list
QC delivers goods every afternoon, especially when there are many kinds and quantities of delivery, the QC workshop and packaging are very messy. Because the qualified control of the final product is high, each batch of plates must be counted to meet the shipment quantity, so the communication between packaging and QC is very important. In the past, both sides verbally conveyed: "Is it enough?" "The ×× board is short of ×", which is laborious, often forgotten and delayed delivery. Packaging will also make mistakes and even quarrel because of the busy time period. In order to solve this problem, QC made a "list of delivery plans for the same day" and hung it in the workshop for QC and packaging to convey. After receiving the delivery notice every morning, the packaging team leader fills in the delivery plan of the day and completes FPC at noon and afternoon respectively. QC arranges the work reasonably through the information in this table, and ensures the normal delivery of products.