2, time requirements, when to go to work, when to get off work, the arrangement of lunch and dinner and going to the toilet, how to treat being late and leaving early, how to praise and reward the good, and how to criticize and deal with the lax;
3. In terms of etiquette, what are the requirements for greeting, smiling, guiding and explaining? , mainly what to do when you meet picky customers, picky customers and importune customers, how to stipulate the return of goods, how to praise and reward those who do well, and how to criticize and deal with those who do not do well;
4. In terms of educational guidance, carry out special education that loves the collective and consolidate the concept of "I am glorious when the unit prospers, and I am shameful when the unit declines".