Interim Measures for the Administration of Personal Financial Services of Commercial Banks Article 20 Commercial banks should be equipped with financial service personnel suitable for their personal financial services, and ensure that the training time for personal financial service personnel is not less than 20 hours per year. Commercial banks should record the training methods, training time and assessment results of financial management personnel in detail, and suspend their personal financial management activities if they fail to meet the training requirements.

Personal financial personnel of commercial banks should include those who provide financial analysis, planning or investment advice to customers, those who sell financial plans or investment products, and other professionals who are closely related to the sales management activities of personal financial services.