1. What is an electronic tour guide card? How is it different from the previous IC card?
Prior to this, tour guides must hold two kinds of certificates: one is to obtain a tour guide qualification certificate through qualification examination, which is generally called qualification certificate; Second, after having a tour guide qualification certificate, you can apply for a tour guide IC card by calling a travel agency or a local tour guide industry organization or tour guide association, which is generally called a tour guide card.
Original IC card of tour guide qualification certificate and tour guide certificate
The "National Tour Guide Service Supervision Platform" launched in March 2008 means that all tour guides in China will start to apply for new tour guide status from now on. On June 365438+1October 3 1 2008, the original ic card tour guide card was discontinued and the new version of "electronic tour guide card" was used!
The new version of "Electronic Tour Guide Card" is stored in the form of electronic data in mobile terminal devices such as tour guide mobile phones, which is basically the same as the previous ic card of tour guide card. Its external performance is the "guide ID" card made in a unified specification, which is convenient for law enforcement inspection and tourist identification.
Electronic data form and ID card of "Electronic Tour Guide Card"
2. What are the requirements for applying for an electronic tour guide card?
To apply for an electronic tour guide card, you need to sign a labor contract with the travel agency or register with the tour guide industry organization or tour guide association after obtaining the tour guide qualification certificate, and then submit the application materials to the local tourism authorities before you can apply for an electronic tour guide card. (Simply put, after you get the qualification certificate, you need to find a travel agency or a local tour guide association to apply for an electronic tour guide card. )
3. When can I apply for an electronic tour guide card? Is there a deadline?
Due to the problem of data synchronization, people who just got the qualification certificate in those years generally can't apply for the electronic tour guide card immediately, and the information of the qualification certificate of tour guide is not synchronized to the national electronic tour guide card platform (it usually takes several months). The specific renewal time can only be announced by the local tourism bureau. If you obtained the qualification certificate a few years ago, or changed your IC card before, there is no such problem.
And theoretically, on the basis of the qualification certificate, you can apply for an electronic tour guide card at any time, because the qualification certificate is valid for life. However, in some places, you need to participate in the local tour guide induction training after you are affiliated, and you can get the certificate only after you pass it. So you can't collapse at any time. For example, you can be an anchor sometime in a fixed year. Please consult your local tour guide association or tourism bureau for details.
4. How to apply for renewal of the electronic tour guide card?
Step 1: Apply for a tour guide.
Mobile phone: the tour guide downloads the "National Tour Guide House" APP (which supports Android and Apple versions and can be downloaded in all major application markets) to apply for an electronic tour guide card.
PC: You can log on to the website (), enter the "Tour Guide Entrance" and apply for an electronic tour guide card online.
After entering the above platform, there are four main steps to apply for an electronic tour guide card:
1. Register with your mobile phone number.
2. Check the tour guide qualification.
3. Upload relevant information.
4. Submit for review
Step 2: The travel agency and the tour guide service company check the information. After the tour guide applies for the electronic tour guide card, the travel agency or local tour guide association that signed the labor contract with the tour guide will verify and confirm the tour guide information and report it to the local tourism bureau for review.
Step 3: The Tourism Bureau reviews the information. The local tourism bureau will review the tour guide information reported by travel agencies and tour guide associations, and after the review, print and issue a "tour guide card". At the same time, the tour guide can obtain an electronic tour guide card on the APP, and the electronic tour guide card is stored in the form of a table in the mobile device such as the tour guide's mobile phone.
Q: Can tour guides choose both tour guide industry organizations and travel agencies?
No, when applying for an electronic tour guide card, a tour guide can only choose one tour guide industry organization or travel agency, and then this organization will confirm and review the information of the tour guide.
Q: Can tour guides change their certificates in different places?
The tour guide's guide card was handled by the tour guide at the tourism bureau in A, and I want to renew it at the tourism bureau in B this time. The system supports it. Generally speaking, you need to go through the transfer formalities in the original tourism bureau of A, and then register with the tourism bureau of B. Please consult the relevant administrative departments of the local tourism bureau for specific policies.
Q: Why didn't my ID photo upload successfully? What are the requirements?
The second step for a tour guide to apply for an electronic tour guide card: When uploading the required information, the photo of the ID card shall meet the following requirements:
1. Please upload your ID photo within three months! 2 inch bareheaded color recent photo (white background),
2. Digital photography should be used. The picture is 4 13*626 pixels, which only supports the photo format of jpg.bmp.png.
3. The photo size shall not exceed 2M. Note: Don't rotate the photo!
It should be noted that the pixels of the photo are about 4 13 wide and 626 long. Don't differ too much, and don't differ too much in aspect ratio. Otherwise, the upload may not succeed.
Note: uploading with the "National Tour Guide House" APP is often easy to fail. It is recommended to use a computer browser to open/unattended/log in and upload.
Q: The tour guide's identity authentication failed, but the tour guide's license number or qualification certificate number can't be found or the name doesn't match the ID card information. What should I do?
The first step for a tour guide to apply for an electronic tour guide card is to verify his identity and enter his name, ID number, tour guide card number or qualification certificate number. If he passes the verification in the system, he can continue to apply; Otherwise, he is not allowed to enter the next step. There are four cases of verification failure, and the corresponding solutions are as follows:
(1) The tour guide entered the guide card number, but the entered guide card number was not found in the system. Solution: according to the system prompt, submit the information of IC card tour guide card: name, ID card, tour guide card, qualification certificate, etc. If you have a grade certificate, you can also upload it. Then it is approved by the Tourism Bureau. After the approval, the system will automatically send SMS to the registered mobile phone number. At this time, the tour guide can log in to the system and continue to apply for the electronic tour guide card.
(2) The tour guide enters the tour guide card number, but the name and ID card do not match in the system. Solution: According to the system prompt, submit your name, ID card information and tour guide card. Then it is approved by the Tourism Bureau. After the approval, the system will automatically send SMS to the registered mobile phone number. At this time, the tour guide can log in to the system and continue to apply for the electronic tour guide card.
(3) The tour guide entered the qualification number, but the entered qualification number was not found in the system. Then the system will no longer collect the information of the tour guide qualification certificate for verification. If the information of the tour guide qualification certificate is incomplete or inconsistent, it shall apply to the personnel examination department of the tourism department where it participates in the tour guide qualification examination to verify the relevant information of the tour guide qualification certificate.
(4) The tour guide entered the qualification certificate number, but the name and ID card did not match the system. Then the system will no longer collect the information of the tour guide qualification certificate for verification. If the information of the tour guide qualification certificate is incomplete or inconsistent, it shall apply to the personnel examination department of the tourism department where it participates in the tour guide qualification examination to verify the relevant information of the tour guide qualification certificate.
Q: How can I change my organization and tourism bureau?
Tour guides can only apply for changing the organization after completing the procedures of contract dissolution, contract termination, cancellation of registration and contract expiration. And you can also apply to change the tourism bureau.
First, define a concept. If your previous qualification certificate has not been changed to an IC card, you don't need annual review. The qualification certificate is valid for life without annual review. If you change your IC card, but fail the annual review, you can apply for an electronic tour guide card as usual in accordance with the latest regulations.
Conclusion: Whether there is annual review has no influence on the application of electronic tour guide card. As long as the qualification certificate or IC card of the tour guide card has not been cancelled, you can apply for an electronic tour guide card.
Q: What should I do if my application for an electronic tour guide card is rejected?
After handling the electronic tour guide card, you need to go through two customs inspections. The first one is affiliated with a travel agency or a local tour guide association, and the second one is the local tourism bureau. So if the inspection is unqualified, you can consult the corresponding inspection unit. In addition, if the approval fails, the system will display the corresponding prompt information. Please refer to the revised data to apply again.
Q: Why did I apply for it for so long, but it still says "Pending Approval"?
As mentioned above, after handling the electronic tour guide card, you need to go through two customs. The first level is to call the travel agency or the local tour guide association, and the second level is the local tourism bureau. And the second audit can only be continued after the first audit.
Therefore, if "pending review" is displayed all the time, it is probably because many people didn't inform themselves of the unit to which the tourist guide card belongs before applying. For example, if you call a travel agency, you have to negotiate with the travel agency before they will go to the system audit; If you are affiliated with the local tour guide association, it is very likely that you have not paid the management fee and people will not let you pass the exam.
Q: How can I get the identification card (physical card) of the Electronic Tour Guide Card?
After handling the electronic tour guide card, the local tourism bureau will uniformly print and issue the "tour guide identification card" (the tourism bureau will often issue the identification card to travel agencies and local tour guide associations, which will directly issue it to tour guides). Due to the production schedule, the issuance time of ID cards is not synchronized, so the tour guide only needs to wait patiently for the issuance notice from the affiliated unit.
Q: The "Electronic Tour Guide Card" is valid for 3 years. If it expires, how to extend it?
Reference: The electronic tour guide card has expired. How can I apply for a new card?
Q: The tour guide card has been cancelled, and it is "two in one" with the tour guide card. How to display the "leader logo" on the electronic tour guide card?
"Team Leader Logo" on Electronic Tour Guide Card
First of all, how do tour guides qualify as outbound tour leaders? Please pay attention to this official WeChat account and send a "leader" to understand;
Secondly, after confirming that you are qualified as an outbound tour guide, please log in to /guide and upload a scanned copy of the labor contract, academic certificate and language certificate on the website of "National Tour Guide House". In the "basic information" of the main interface, notify the subordinate units. Usually, after several working days, the "guide logo" will be displayed on the electronic tour guide card.
Q: The validity period of the tour guide certificate and the tour guide qualification certificate:
The tour guide qualification certificate is valid for life, and there is no validity limit. As long as you get the tour guide qualification certificate, you can choose to call at any time and get the tour guide certificate.
The tour guide card is valid for three years. It needs to be updated after three years. If you don't renew your tour guide card, it will automatically become invalid and you can't continue to engage in tour guide activities. Tip: Update the guide.
Q: The valid range of tour guide certificate and tour guide qualification certificate:
The tour guide qualification certificate is universal in the whole country, that is to say, no matter where you get the tour guide qualification certificate, you can theoretically choose any city to call and get the tour guide certificate.
In principle, the tourist guide card is also common throughout the country, but if you want to practice in different places, you often need to stay in different travel agencies and participate in pre-job training in local provinces again. Even in some places, due to local protection or other factors, it is not allowed to link the qualification certificate of foreign examinations with the local area and engage in tour guide activities in the local area.
Q: The annual inspection of tourist guide card and tourist guide card.
Of course, and because the qualification certificate is valid for life, it will not expire. If you want to be a tour guide, you can apply for an electronic tour guide card. This will also save the management fee you attach to the tour guide association every year. Why not?
Q: Can I go to the scenic spots for free with a tour guide card?
First of all, free tickets mainly depend on the regulations of scenic spots. The state has not issued relevant laws and regulations requiring scenic spots to exempt licensed tour guides from tickets. There are fewer and fewer scenic spots with licensed tickets now. Secondly, the certificate refers to the electronic tour guide card, not the tour guide qualification certificate; In addition, sometimes in addition to the certificate, you need to have a tour group, for example, you may have to meet a tour group when traveling!
Q: If I still have problems during the renewal process, how can I get help?
There are three ways:
1. Through consultation, here is the help system for replacing the electronic tour guide card. There are user guides, instructional videos and frequently asked questions.
2. If the above problems cannot be solved, please note that there is "Customer Service Online" in the lower right corner of the website/unauthorized/login to "National Tour Guide House", and the response speed is quite fast.
3. Consult the local tourism bureau or its subordinate travel agencies and local tour guide associations. I recommend this channel. After all, I deal with these units all the time during the application process, and the implementation of the electronic tour guide card may be different in different regions. It is most convenient to ask them directly if there is anything. )