Recently, I interviewed several sales consultants and found that many people were very resistant when they heard that they wanted to start with telemarketing.
In fact, many people start selling by telephone when they start selling.
1
I remember that I just graduated and had little sales experience, so I thought I could do it first.
When I saw on the recruitment website that I couldn't meet the requirements of a sales consultant, I was extremely depressed and thought, "I can't save myself after graduating from college."
Then I found that many companies recruited telemarketing, and the threshold was not very high, which was especially suitable for my inexperience at that time.
Basically, I don't know how many resumes I invested in Shanghai, and finally I was interviewed by a well-known Internet HR in the industry.
At that time, I really felt that I was not competitive at all. The only competitiveness is that I just graduated and I am more plastic.
Unexpectedly, after three rounds of interviews, I actually passed.
After receiving the offer, I immediately went out to have a big meal, and I didn't eat well for those days.
2
I still underestimated the position of telemarketing.
At first, I naively thought that telemarketing only invited customers to the store, and then I made every call according to this idea.
The first day, I felt fine. I made more than 200 phone calls, and several of them agreed to come to the store. I was extremely happy.
As a result, no one arrived at the store the next day.
At that time, I was at a loss and thought, "Why? I confirmed it clearly with them and they agreed. "
Are there many * * * sounds? Did many people make hundreds of phone calls, and even if a customer promised to come, they finally broke their word?
three
How to make everyone's hundreds of calls not be wasted?
1, the number of calls must be enough, because many of them are rejected and hang up. When you encounter many rejections, you must keep a good attitude and have a strong sense of purpose, that is, thinking that I should contact someone who can talk to me.
2. After contacting the interested person, it will definitely not be over once or so. It is also necessary to do but not limited to the following:
1) Understand the basic information of customers, such as distance (very important), occupation, etc.
2) The most important thing is the demand point and the degree of intention.
3) Be sure to tell customers what are the benefits of going to the store for consultation, such as giving gifts or participating in activities for free.
4) Confirm the arrival time and tell the customer to confirm with him in advance tomorrow.
Basically, a complete telephone invitation was completed.
In this way, interested customers can pay attention to this visit instead of perfunctory.
Finally, send a text message and add a WeChat, so as to keep the viscosity with customers.
Here, it is suggested to get a work micro-signal, add all customers to the work number, and establish your own circle of friends, so that customers can fully understand you, increase trust and improve the visit rate.
four
Be sure to confirm with customers at least 1 hour before their visit and tell them not to be late.
If the customer doesn't arrive at the appointed time, you can call again to ask. Don't think that customers will be annoyed here. We hope that customers will pay attention to it in this way. It's not that we don't care about time The more clients we accommodate, the more difficult it is to consult.
In fact, telemarketing has nothing to say, because it is just the best springboard to become a real sales consultant.
The most important thing at this stage is to hold your horses and stick to it, and at the same time, to accumulate the ability and experience of consulting sales at this stage.